My iphone 4s just shut off and when i charge it the apple appears but it goes back to black screen...help please?

my iphone 4s just shut off and when i charge it the apple appears but it goes back to black screen...help please?

Hi Haleynichole_99!
I have an article here with some troubleshooting steps that can help you resolve this issue with your iOS device:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
Braden

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    my iphone just shut off and when I put it on the computer dock it says the iphone is in recovery mode

    OK. So something went wrong. Restore it and see if it happens again.

  • My iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore

    my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore

    Hey p0507!
    Here is an article that addresses your error message, and can help you troubleshoot this issue:
    Resolve specific iTunes update and restore errors
    http://support.apple.com/kb/ts3694
    Configure your security software
    Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
    Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • My Iphone 4 just shut off and now will not turn back on.

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    Battery dead?
    Plug it into the charger that came with the iPhone and plug that into a known good wall outlet. Leave it plugged in for 20 minutes. Then while still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

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    How old is your macbook, and what condition is your battery in?
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    For PRAM
    http://support.apple.com/kb/HT1379?viewlocale=en_US&locale=en_US
    For SMC
    http://support.apple.com/kb/HT3964

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    Hello there, Golf103.
    For the issue of not powering on, the following Knowledge Base article has a few good pointers to try:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Specifically:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro D.

  • After updating adobe flash player, Icannot minimize pages, when minimizing the page is gone but is shown in the task bar but will only reopen on full screen, HELP please.

    I cannot minimize pages without them being lost.
    When attempting to minimize, the page disappears but is still shown in the task bar. Will reopen as full screen only.

    I cannot minimize pages without them being lost.
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  • My iPhone 4 just shut off and after charging all night still won't come on

    My iPhone shut off after using it and charged it all night it still won't come on How do I fix this?

    See Here for  >  Frozen or unresponsive iPhone
    Try this First...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    More Info here...
    https://discussions.apple.com/message/19521062

  • IPhone 5 randomly shuts off and it is stuck at the loading screen with codes popping up

    My friend's iPhone randomly shuts down today and the loading screen with the apple logo came on with some codes. I tried restarting it manually but the same thing keeps happening. The codes start with [nand] and mention something about blocks. What could be the problem?

    Could be a hardware fault. It may need to be replaced.
    Have you tried restoring it?
    ~Lyssa

  • I have an older nano (4th gen?) and it will not shut off and when you try to skip through songs it skips itself back.  Buttons seem to be pushing themselves. I've tried doing a hard reset and it did not work.

    My older nano is not working.  I have to keep it plugged in all the time because it does not shut off.  The buttons only work sometimes and then they scroll and skip forward and backward by themselves.  I have checked updates and I have also reset it back to factory and it is not working.

    Hello mistymorrill
    If after all that you have tried and your iPod nano is still not working, the refer the page below for further options.
    Service Answer Center – iPod
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • My iphone 2g just went dead and wont turn on past the apple logo

    Hey Guys,
    i got apple iphong  2g 8gb and it just went off after tryin to recharge it using AC outlet.The phone wont get past the apple logo after doing all the stuff i found out in my thorough search in the internet.
    I tried all stuffs like hard reserts by holding the sleep+home button but it wont help either coz its restarts and shows the apple logo for a few seconds theng BANG! its off...
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    Here are some suggestions: iOS: Device not recognized in iTunes for Windows
    Did you try to connect in recovery mode? iOS: Unable to update or restore
    Did you check if Apple Mobile Device Service is still active? iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

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    As said before...

    If the battery died, then it won't turn back on.  I'd plug it in to the wall charger, and leave it for a few minutes.  If that doesn't work, take it back to Apple.

  • HT1688 Has anyones i phone 3G just shut off and vibrate? for no reason

    has anyones iphone 3g just shut off and vibrate non stop?

    EmmaCopeland wrote:
    Is there nothing that can be done by blackberry?
    As a user-to-user community, no one here can answer your question with any level of authority whatsoever. RIM provides zero front line support to end users, including warranty...and this site is not a channel for user-to/from-RIM communications or escalations.
    So, your escalation path is not here, in these forums. Rather, it is through Tesco...even if they are not yet being very helpful. You have no free path by which to bypass them.
    There is something called incident support, but it costs to just ask the initial question, since you are bypassing the contract you signed upon purchase. If you wish to investigate that, you can review it here:
    http://us.blackberry.com/support/programs/technical/incident.html
    There also might be some good reading here:
    http://us.blackberry.com/legal/handheld-limited-warranty.html
    Good luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • My iphone 4 just turns off and on, my iphone 4 just turns off and on

    my iphone 4 just turns off and on, my iphone 4 just turns off and on

    Start with this --> http://support.apple.com/kb/HT3702
    Next Restore the phone using itunes and set up as a new phone --> http://support.apple.com/kb/HT1808
    If the problem persists you have a hardware problem.
    All of this assumes your phone is not hacked or jailbroken. If it is all bets are off.

  • My iphone just shut off and I cannot restart it and when I plug into my computer dock it says it has detected an iphone in recovery mode? What do I do???

    my iphone just shut off and I cannot restart it and when I plug into my computer dock it says it has detected an iphone in recovery mode? What do I do???

    You'll have to restore it.  See http://support.apple.com/kb/ht1808.

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