My iphone 4s keeps on rejecting my MacBook Air

I recently bought a MacBook Air (Late 2014). And I have been having trouble with connecting my iDevice with 30 pin connector port to my MacBook. My USB ports work fine and so does the cable. My thunderbolt cable even worked with my MacBook Air. I talk to customer service yesterday and they said the phone was rejecting the device and that I had to go on a phone call with engineers but I couldn't get a phone call and didn't think that was the problem since it didn't work with any iDevice using 30 pin connector. If you have any ideas why this is caused, please help me. I'll put relevant info below:
Both iPhone 4s and MacBook Air's software is up to date.
I tried disabling the firewall both on antivirus software and OS X itself
I reset location&privacy setting on my iPhone, but that didn't fix the issue.
When I say the iPhone rejects the MacBook, the phone constantly jumps between state of charging and not charging in half of a second
This is the console log when I connect the iPhone:
1/01/2015 12:45:47.717 pm com.apple.usbmuxd[60]: WriteAsyncInternal USB write error on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.718 pm com.apple.usbmuxd[60]: MuxInterfaceSend send failed on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.718 pm com.apple.usbmuxd[60]: HandleUSBMuxConnect Client 0x100511a70-usbmuxd/NULL MuxTCPInitiateConnect failed
1/01/2015 12:45:47.718 pm usbmuxd[60]: AMDeviceConnect (thread 0x1002fe000): Could not connect to lockdown port (62078) on device 7510 - 31df6b86ab46c7adcc66350e682c326cd6984a90: 0xe8000084.
1/01/2015 12:45:47.718 pm usbmuxd[60]: copy_device_os_version_string (thread 0x1002fe000): AMDeviceConnect failed: 0xe8000084
1/01/2015 12:45:47.719 pm com.apple.usbmuxd[60]: WriteAsyncInternal USB write error on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.719 pm com.apple.usbmuxd[60]: MuxInterfaceSend send failed on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.719 pm com.apple.usbmuxd[60]: WriteAsyncInternal USB write error on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.719 pm com.apple.usbmuxd[60]: MuxInterfaceSend send failed on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.719 pm usbmuxd[60]: _receive_message (thread 0x1002fe000): Far end closed connection: Undefined error: 0
1/01/2015 12:45:47.720 pm usbmuxd[60]: _AMDevicePreflightWorker (thread 0x1002fe000): Pair worker could not pair with device 7510: 0xe8000084
1/01/2015 12:45:47.720 pm com.apple.usbmuxd[60]: WriteAsyncInternal USB write error on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.721 pm com.apple.usbmuxd[60]: MuxInterfaceSend send failed on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.721 pm com.apple.usbmuxd[60]: HandleUSBMuxConnect Client 0x100511a70-iTunesHelper/com.apple.iTunesHelper MuxTCPInitiateConnect failed
1/01/2015 12:45:47.721 pm iTunesHelper[434]: AMDeviceConnect (thread 0x7fff724ac300): Could not connect to lockdown port (62078) on device 7510 - 31df6b86ab46c7adcc66350e682c326cd6984a90: 0xe8000065.
1/01/2015 12:45:47.722 pm com.apple.usbmuxd[60]: WriteAsyncInternal USB write error on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.722 pm com.apple.usbmuxd[60]: MuxInterfaceSend send failed on 0x1d56-31df6b86ab46c7adcc66350e682c326cd6984a90@0x14100000: 0xe00002c0
1/01/2015 12:45:47.722 pm com.apple.usbmuxd[60]: HandleUSBMuxConnect Client 0x1003063a0-iTunesHelper/com.apple.iTunesHelper MuxTCPInitiateConnect failed
1/01/2015 12:45:47.723 pm iTunesHelper[434]: AMDeviceConnect (thread 0x7fff724ac300): Could not connect to lockdown port (62078) on device 7510 - 31df6b86ab46c7adcc66350e682c326cd6984a90: 0xe8000065.
1/01/2015 12:45:48.306 pm usbmuxd[60]: _AMDeviceInsecureNotificationCallback (thread 0x1002fe000): Received insecure notification AMDNotificationFaceplant
1/01/2015 12:45:48.766 pm usbmuxd[60]: _AMDeviceInsecureNotificationCallback (thread 0x1002fe000): Received insecure notification AMDNotificationFaceplant
1/01/2015 12:45:49.215 pm usbmuxd[60]: _AMDeviceInsecureNotificationCallback (thread 0x1002fe000): Received insecure notification AMDNotificationFaceplant
1/01/2015 12:45:49.548 pm usbmuxd[60]: _AMDeviceInsecureNotificationCallback (thread 0x103104000): Received insecure notification AMDNotificationFaceplant
1/01/2015 12:45:50.118 pm usbmuxd[60]: _receive_message (thread 0x103187000): Far end closed connection: Undefined error: 0
1/01/2015 12:45:50.119 pm usbmuxd[60]: _RegisterForInsecureNotifications (thread 0x103187000): AMDeviceSecureStartService failed: 0xe8000084
1/01/2015 12:45:50.119 pm usbmuxd[60]: _AMDevicePreflightWorker (thread 0x103187000): Pair worker could register for insecure notifications: 0xe8000084
1/01/2015 12:45:50.548 pm usbmuxd[60]: _receive_message (thread 0x103187000): Far end closed connection: Undefined error: 0
1/01/2015 12:45:50.549 pm usbmuxd[60]: _RegisterForInsecureNotifications (thread 0x103187000): AMDeviceSecureStartService failed: 0xe8000084
1/01/2015 12:45:50.550 pm usbmuxd[60]: _AMDevicePreflightWorker (thread 0x103187000): Pair worker could register for insecure notifications: 0xe8000084
1/01/2015 12:45:51.023 pm usbmuxd[60]: _AMDeviceInsecureNotificationCallback (thread 0x103104000): Received insecure notification AMDNotificationFaceplant
1/01/2015 12:45:51.466 pm usbmuxd[60]: _AMDeviceInsecureNotificationCallback (thread 0x1002fe000): Received insecure notification AMDNotificationFaceplant
1/01/2015 12:45:51.917 pm usbmuxd[60]: _AMDeviceInsecureNotificationCallback (thread 0x1002fe000): Received insecure notification AMDNotificationFaceplant
1/01/2015 12:45:52.362 pm usbmuxd[60]: _AMDeviceInsecureNotificationCallback (thread 0x103104000): Received insecure notification AMDNotificationFaceplant

Hi Kashyap,
If you are having issues with a persistent "Searching" message on your iPhone, you may find the troubleshooting steps outlined in the following article helpful:
iPhone: Troubleshooting No Service
http://support.apple.com/kb/ts4429
Regards,
- Brenden

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