My iPhone 4S kept trying to reboot yesterday while in normal use. Now it is telling me to connect to iTunes to restore but it will not restore, I get error code 4013.
I have tried all of the suggestions in this forum, taken it to the Geek Squad and our local Apple Rep, I was even on the phone with Apple Support for 2 hours last night and we could not get my phone to reboot. I am at a loss, any more suggestions?
restore error 4013
Is what i googled
https://discussions.apple.com/thread/5320142?start=15&tstart=0
Similar Messages
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My ipod tocuh 5th generation battery died so i went to charge it and i would not charge so i did some reasearch and tried many steps such as hold down the buttons for a long time but nothing happened then i tried to restore it and it wont let it, it just comes up with error 1602 and ims cared i dont know what to do please HELP.
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software. -
Good afternoon, I'm normally the security code disabled but yesterday as he visits I enabled it and put my usual code but my iphone 4S version 5.1.1 and says it is wrong now only ever asks me to connect to itunes or me allows you to enter the code again.
can you tell me how can I fix it? thank youDO as the manual says to do and restore your iphone
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I had my iphone 3GS and then upgraded to 6.1.3. Now the phone is in a loop and reboots everytime the Apple logo comes up. I held teh home power and connected to itunes to retore, but it won't restore. any ideas?
Hey harikrishnandhk,
Thanks for the question. I understand you are having issue with your iPhone 3GS. You are definitely taking the correct steps, as you'll want to restore the iPhone in recovery mode. For information on doing so, see this article:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Thanks,
Matt M. -
I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??
I tried to update my ipad with IOS7, it crashed!!!!!! now my ipad will not work, have tried to restore the ipad, will not restore, help please??
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Ipjone6, silver, 64GB
I lost my password and i could get into my phone, i tried but it said connect to itune. i did, but i did not get any result. please give me some advises how do i get my password back or reset with a new one?how to reset password:
https://iforgot.apple.com/password/verify/appleid -
My iPhone 5 will not sync as i need iTunes 10.7 but this will not download as i have OS 10.5.8
My iPhone 5 will not sync as i need iTunes 10.7 but this will not download as i have OS 10.5.8
You need to upgrade your OS to this:
http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
From there you upgrade iTunes, & you'll be able to sync your phone. -
upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart
Hi there emynona,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
after trying to remember my new pass code and failing, my iphone disabled and is now telling me to connect to itunes, ive done that and tried instruction to restore from back up however when i do that i get an error msg saying that i need to turn off the app find my iphone to b able to restore, i cant do that tho because i cant use my phone and i dont see app on my computer on itunes either???what do i do >??
This the Activation Lock. Read here: http://support.apple.com/kb/HT5818
The only way is to login to iCloud with your computer browser and wipe the iPhone.
If you can't then you have a brick, Apple won't help and AL cannot be bypass.
https://www.icloud.com -
My iPhone is stuck in DFU mode but it will not restore please help me!
What happened to my phone was I was having screen issues so i replaced it and it worked normally for about 5 minutes and then the screen went black. After the screen went black, it came back on with the "connect to itunes screen". Since then i've tried to restore it and no good has cone fron trying. Sometimes itunes will tell me that it can't be restored because of the build of the phone or itunes will give me a different error code. Itunes also will make it as far as the restore screen where itunes is saying waiting for iphone and the iphone screen is on with the white loading line under the apple but the line will not move no matter how long you give it time to load. I've tried pretty much all the techniques to reslove my issue. I've even used tiny umbrella, and redsnow to try and kick it out of recovery mode but that does is make the apple logo pop up and fade out until the screen is black and then pop up again. Can someone please help me?
It sounds to me like you either got defective parts or otherwise did not make the repair correctly. We cannot help with self-repairs here, the iPhone officially not user servicable, but you can ask for advice in the forums on ifixit.com, a site which is dedicated to those attempting their own repairs.
Regards. -
My iPhone 4s is recognized by itunes and iphoto however it does not show up in finder under devices.
I don't agree - I have two IMacs and two iPhones - the iPhone 4S show up on one machine, but not the other. They do show that they are charging, and a memory stick will open on the same USB ports. So, I don't think this is how they are "supposed to work"......
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I have tried to download the update for itunes several times. Each time it get to the installation part and stall and then reverses and give me an erorr message. My current version when I open it, it says there is an error and I will not be able to download a CD into itunes, although I have completed several CD downloads.
Go to http://www.mozilla.org/en-US/firefox/new/ and download the full installer. Run the installer and you will be up-to-date. Sometimes the updater just gets in a weird state...
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Help!!!!!! My wife's iPad will not start up. I updated two nights ago to the latest IOS and today it will not do anything. It is charged and I've tried to access it through itunes to no avail.
From your text, it's difficult to determine if the problem lies with the iPad or the cable.
If the iPad still works, but you're having a problem with the sync, you may want to check all the cables and connections. If the iPad doesn't work (frozen or unresponsive), post and we'll go through the checklist together. -
I am trying to share my movie, but nothing will open it. I get an error message saying it is a unrecognized format. I have done this process many times before with no issues. FCPX is what I am using and trying to send it to Vimeo. My extension is coming up as .fcpproject. Any suggestions?
mindfullness wrote:
I am trying to share my movie, but nothing will open it. … My extension is coming up as .fcpproject.
a file with an .fcpproject extension is no video you can share.
it contains only data of your project, for usage in FCPX.
follow Tom's advice, or read the manual
http://help.apple.com/finalcutpro/mac/10.0.6/#ver9d10063a
which explains the easy upload to Vimeo from within FCPX. -
I am having problems retoring my iphone.
Hello Kristie Jo,
It sounds like you are unable to restore your iPad with iTunes. I would use the following article to help you troubleshoot what is happening, named:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If this does not make the restore successfully complete, what is preventing the restore? Is there an error message? Is something happening on the iPad?
Thank you for using Apple Support Communities.
Regards,
Sterling
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