My iPhone 4s no longer has volume control

I can't get my iPhone volume control to work for my videos and music.  Phone volume works fine.  It shows some weird doc connector button, and if an airport is buy it will show it.  But when i try to play some music or video I have no volume bar to control.  I have gone throug all my settings, mirrored them with my friends iPhone 4s and nothing is working.  Please help!

benny.benzino wrote:
I have a black 16 GB iPhone 4S with Telus Mobility in Canada, with the newest iOS version (as of right now I'm running iOS 6.1.2). When I first got my iPhone in January 2012 it had the ability to create a personal hotspot for sharing my data with other devices.
I changed my Telus rate plan in early February and didn't immediately notice anything. However, last night I noticed that my 4S no longer has a personal hotspot feature in the Settings app. My friend has an iPhone 4S on Rogers Wireless and he still has a personal hotspot feature, as does my friend on Telus with an iPhone 5.
Does anybody know or have any idea why my iPhone 4S no longer gives me the option to use my iPhone as a personal hotspot? Thanks!

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