My iPhone 4s no longer plays any sound

My 4s only plays sounds when I have the headphones plugged in, for the alarm, or when I am recieving a call.  I have tried all the tricks thinking it might have been stuck in headphone mode.  Inserting and removing headphones, cleaning headphone jack with a q-tip, compressed air.... and finally a factory reset on my phone.  NOTHING IS WORKING.  Any advice?  or do I just need to bring it back into the place of purchase.  HEEEELP PLEASE!

If you are near one, make a reservation at the Genius Bar at the Apple Store.

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