My iphone 4s screen is black the sound is working and I know it is on because the back light will light up, but it is black. The reset button also will not work.
My iphone 4S has a black screen. The sounds still works and it will turn on a and off, but the screen is just black. I tried to reset it but the apple sign never shows.
Hey there PDWPDW,
Welcome to Apple Support Communities.
It sounds like you’ve already done quite a bit of troubleshooting in an attempt to resolve the blank black screen issue with your iPhone 4S. Take a look at the articles linked below, the first will walk you through the process of restoring your device from recovery mode and the second provides some additional troubleshooting suggestions that you may not have tried already.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
If you see a solid color screen (black, white or blue)
Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
Reset your device while it's plugged in.
If resetting doesn’t fix the issue, restore your device.
If you still see the issue after you restore, contact Apple Support.
Ciao,
-Jason
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My iphone's screen goes black and it behaves like that it is switched off.No switches work and the power button also does not respond.The ringtone do not also respond.The only way to switch on the phone is to press home button and power button together.
Pressing the Home button and the sleep/wake or on/off button together until you see the Apple logo and then release is called a reset.
If no change after a reset, the next step is restoring your iPhone. -
My G4 powerbook running OSX 10.3.9 starts up with a black screen. The reset button is not working. Does anyone know which keys to press on restart please.?
Try holding the shift key while booting to get Safe mode if possible.
See links for more info.
http://support.apple.com/kb/ht1564
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My iPhone 5 screen is black and will not come back on. The phone still works when paired with my vehicles Bluetooth what's wrong with it, and can I fix it?
I have a similar problem. I restored my iPhone 5 to the latest available OS. After completing the process the phone never restarted. The phone was fully charged when I restored it but now refuses to charge past the red battery icon. I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone. The Apple logo does come on and the software fully loads. iTunes tells me the phone will restart but never does. I left it to charge all night but it never appeared to load the battery. This morning I went to the Grand Central Terminal apple store for help. A woman at the store plugged the phone in but it never charged. She absolutely refused to believe that I got my phone in UFD mode and loaded any software on. I don't think it is a battery issue. The only solution I was given was to buy a new phone. Repairing it was out of the question. At this point the phone is completely useless. Thanks in advance for the help.
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my iphone 4 screen went black and will not show anything on it, the phone still vibrates and lights up but the screen is black, HELP.
I have a similar problem. I restored my iPhone 5 to the latest available OS. After completing the process the phone never restarted. The phone was fully charged when I restored it but now refuses to charge past the red battery icon. I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone. The Apple logo does come on and the software fully loads. iTunes tells me the phone will restart but never does. I left it to charge all night but it never appeared to load the battery. This morning I went to the Grand Central Terminal apple store for help. A woman at the store plugged the phone in but it never charged. She absolutely refused to believe that I got my phone in UFD mode and loaded any software on. I don't think it is a battery issue. The only solution I was given was to buy a new phone. Repairing it was out of the question. At this point the phone is completely useless. Thanks in advance for the help.
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IPhone 5 screen is black, when I connect to ITunes it says "to allow access please respond to your Iphone". Impossible with a black screen, does anyone know what the prompt is?
Hey 11doski,
Thanks for the question. After reviewing your post, it sounds like the display has a dark screen. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iPhone: Hardware troubleshooting
Display has no backlight or dark screen
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
Try turning iPhone off and then on again.
While connected to the iPhone charger, try to reset the iPhone.
If the low-battery screen appears, charge the iPhone.
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
My iphone 4s' screen is black, but it's still on and charging. I broke my lock screen button so I am unable to turn it off using the home button and lock button. Is there any other way my phone can restart or turn off ? Is my phone broken for sure?
Kbkohn wrote:
I am in tears right now because I entered all my 11month old sons milestones into my phone and now I have nothing I'm so upset and am hoping there is a way to get this information back.
Most intelligent people would not store such sensitive data on a device that could so easily be lost, stolen, or damaged. Even if they chose to do so, they would use the device as designed and regularly sync and backup that device as described in the User's Guide.
Have you done so? If you have, all of the data is either in iCloud or iTunes on your computer. Replace the device and restore the new iDevice with the backup of the old one. -
My iphone 4s screen went black, then siri stopped working, now the phone wont charge
My iphone 4s screen went black, but Siri was still working and then a little bit later Siri stopped working. I then let the battery go dead and have plugged it into my laptop and it is not responding. I tried holding the lock button and home button for 10-15 seconds but that did nothing. Any ideas on what the problem could be?
Hi
how old is the device as the battery may need replacing or if no help visit your local apple store or contact support
good luck -
My IPhone 5s screen turned black. I got it to turn on by holding the power and home button. I want to know why this happened to my phone or how I can find out why it happened?
Restore your phone!!!
You may be wondering by now, iTunes is not detecting my phone, How do I do that?
Answer:- Just disconnect your phone from the computer. keep Itunes open on the PC. While holding the home button of the iphone plug the phone back in. Itunes will pop a message stating it has detected a phone in recovery mode. just follow the on screen instruction then to restore your phone. If your issue is still not resolved only an Apple technician can help you -
I was downloading a Bosesoundtouch update on my iphone. Screen went black and now I cannot see anything.
Any suggestions?try a hard reset, hold the sleep.wake button and the home button down at the same time until the apple logo appears, it generally fixes this issue
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iPad2 is dead...worked fine, then when I tried to use it an hour later, the screen was black. Home button did nothing; on/off button did nothing. Tried charging overnight...still does nothing at all. Also tried syncing with my desktop; still nothing. Got it in March and have never had an issue before this. Thanks.
Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
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My iPhone's screen is black with a white search circle in the middle of it. I can't get it to turn on or off. What should I do?
Try doing a hard reset - by holding the 'Power' button on the top and the 'Home' button simultaneously!
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I have an iPhone 4. I upgraded to ios5. I don't have the camera icon on the lock screen next to the unlock slide. Why not?
Probably because you haven't double-clicked the home button.
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why does my iphone 3gs screen goes black after reaching another party and won't come back on to end the call
hi smalley3,
Welcome to the Forums.
The flickering issue maybe due to a bad LCD cable or in some cases, a faulty GPU (the GPU is integrated to the CPU, and the CPU is soldered to the motherboard).
If there's still no image on the screen even after connecting an external display then you likely have a bad GPU.
In this case, I recommend you contact support for service (and also to see if there's a consideration that can be done on the warranty repair).
Support phone list
Regards
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My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see
Instead of trying to restore through iTunes, use the Find My iPhone to your advantage.
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