My Iphone 4s suddenly turned off, and now will not reset. I've done recovery 15 times and each time it says it has failed and prompts me to do it again! Help!!!
Today my phone was working perfectly, about 2 days after updating to IOS 7.0.3. I came back to my desk, and then the screen wouldn't turn back on. After I plugged it into my Imac at work, it gave me the silver apple sign, but then it would turn off, then apple back on, then off... and so on...
I read all of these posts on the community, so I did the reset (did all sorts of variations from 10 seconds to a full minute) seconds while holding power and the home button... nothing. Then tried a reboot by holding for 10 seconds, letting go of power, and then plugging my phone into my computer which prompted the itunes and plug sign on the screen, which also prompted Itunes to do a recovery. Went through recovery, and it FAILED. I've done this cycle now 15 times, on 2 different computers, one an Imac, and one my windows laptop at home. Tried with an old version of Itunes, and an updated Itunes.... NOTHING WORKS! Do I have to drive 3 hours to have an apple store look at it???? Help!!
According to this article: http://support.apple.com/kb/TS3694#error21
Error 21- These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
The error on the Mac is odd though. 2100 is not in the article. What version of the Mac Operating system are you running?
Similar Messages
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Dear Apple,
I am using an iPhone 5. It automatic turn off after that I press power on iphone but it don't turn on power.
Please help me. Thank you so much.
<Personal Information Removed by Host>Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot. You may need to connect the device to the charger before you attempt the reset.
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ok guys i need help anyone with my ipod it froze during an update now it will not work at all i ahve put it into the recovery mode or dfu and it will not reset it self it comes up with an error message 1603 the number is and says the ipod cannot be reset anyone please help me i have tryed everything googled you tubed everything
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts. -
My Iphone 5 suddenly turned off and there is only the Itunes logo with the usb image and arrow key. I've now connected to Itunes but it doesn't work
Have a look through this Doc
http://support.apple.com/kb/TS3281 -
My iphone 4 suddenly turned off and now its asking me to restore my phone
My iPhone 4 suddenly turned off without any notice and was dead. I would hold the sleep and main button together and nothing would happen. Once home, I connected it straight to the Adapter and now it is asking me to plug in itunes and 'Restore' my phone. What could have happened? Why is it doing this? never happened before and dont now why it occured. Please help!
Well if its the first time its probably nothing to worry about, things happen. If it happens again i would recommend uninstalling the last app you installed, if that fails take it to the apple store because it could be a hardware issue.
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My iphone 4 suddenly turned off and will not turn on. It is not jailbroken and had a full battery. I have tried charging and turning it on but neither will work. What do I do?
sadly most likely u have to buy a new battery unless u didint update ur ios cause people on ios 4 are having problems like that
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Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don’t know what to do, please help me?
Early this morning from my way to office when I plug my iPhone 3gs to my itrip in my car it is working fine. But when somebody called in my iPhone it suddenly turn off, and I can not turn it on again. I really don’t know what to do, please help me?
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My iphone 4s suddenly turned off and plug in charger and iTunes shown
my iphone 4s suddenly turned off and plug in charger and iTunes shown
See Here for
Frozen or unresponsive iPhone
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...
http://support.apple.com/kb/ht1430 -
My iphone 4s suddenly turned off and when i tried to turn it on, the power button didn't work. I just wondering if it was normal or maybe there were a defect on my phone. this is the 4th day since i bought it and this is the first time that it turned off and never turned on. should i need to replace it or ask an assistance?
See Here for
Frozen or unresponsive iPhone
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the Phone On...
http://support.apple.com/kb/ht1430 -
My Iphone 4 just shut off and now will not turn back on.
My Iphone 4 just shut off and now will not turn back on. I was listening to music, it started to make a static sound then shut off and will not turn back on. What do I do?
Battery dead?
Plug it into the charger that came with the iPhone and plug that into a known good wall outlet. Leave it plugged in for 20 minutes. Then while still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
My problem is that I cannot let me phone turn off or sleep too long without it going into recovery mode! It becomes very stubborn to get out and also extremely annoying! Need a permant fix!!
No warranty left -_-Guitargirlcaz wrote:
I've checked with Apple. They only give 28Days warranty now :'(
Whoever told you that is wrong. The warranty on a repair or replacement iPhone is still 90 days minimum. Quoting from their Service FAQ:
If defects arise as a result of service, Apple will cover the repair for the remaining term of the iPhone's warranty or 90 days after iPhone service, whichever provides longer coverage for you.
Call Apple Support and discuss your problem with them. If they agree that it's a hardware problem, they can arrange for mail-in service.
Regards. -
My ipod froze then turned off and now will not turn back on
my ipod was fully charged and was working perfectly.
i locked it and when i tried to unlock it my touch screen wouldnt work.
i tried reseting it by pressing the home button and the power button.
it started to reboot then froze on the apple logo screen.
after waiting for twenty minutes or so i tried reseting it again while it was still on the apple logo screen,
then it turned off and now will not turn back on.
i have tried plugging it into my computer to see if it would by some miracle turn back on but i have been unsuccessful
my ipod is my life, if anyone can help me fix it i would greatly appriciate it!!!!!!!!See Here first...
Frozen or unresponsive iPod touch
If no joy... See here
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
My iphone 4 ran out of battery and now will not charge
Yesterday my iphone was acting unusual randomly alerting me with a message saying something like the accessory you have plugged into your iphone is not compatable with this device(while my iphone was not plugged into anything at all). it had done this several times during the day untill had turned it off and then back on. For the rest of the day no alerts had popped up. Later that night my iphone ran completely out of battery dead and now will not charge or turn on, while on the charger or not. I have not updated the phone since i got it. I just tried plugging it into my computer and my computer (PC)recognized it but said that the device could not be installed. Is there anything i can do?
You most likely have dirt, moisture or a bent pin in the dock connector on the phone. Inspect it with a magnifying glass, and if it's dirt do your best to clean it thoroughly. A dry toothbrush frequently will fix it.
If that doesn't resolve the problem the phone needs to be repaired. -
I updated an iPod touch, an iPad 2, and an iPhone 4 to iOS 6, and all of them now will not connect to WiFi. They all give this wierd 404 error page from Apple and insist that I need to login to the network. What's the fix? None of the recommended fixes work in any of these devices. Reset device, reset network, renew lease, etc. None of them work.
Does the iPod work OK?
Does it charge when connect to the computer?
Does it appear in My Computer?
Look at the dock connector on the iPod. Compare with the iPod that does work/connect.
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1
http://support.apple.com/kb/HT1353#iPod_touch_late2009
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
My 06' Macbook Pro crashed with vertical, green pixelated lines and now will not advance past the turn-on screen with the apple filled with green lines as well. Then, it says to hold down the power button to restart. I have tried several times to get it past this point but tnothing helped.
I have an appointment at the Apple store today, but was wondering : will all of the information and files on my desktop be lost? Or is this a logic board problem?
Any help is much MUCH appricated.I'm not sure, if you're out of warrenty it'll cost quite a bit for the replacement of the logic board replacement...unless you have apple care. you could ask apple to try and recover your hard drive but i'm not sure.
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