My iPhone 4s turns off after battery gets below 40% and sometimes when I take a photo,it shows the photo in the photo album but will display a white screen when i tap on the photo. Please help thank you :)

My Iphone 4s is 2 years and 3 months old. the battery drains very quickly, sometimes turning off once it reaches 40% if I open an app or say the camera.
I charge it more than twice a day now as the battery life is so poor.
Also, when I take a photo, the phot sometimes shows in the album, but if I click on it, it shows up as a white screen and I cannot send the photo either as the recipient gets a blank screen.
I am not super flash with technology, so please be nice!
Thank you

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.
If the issue persists, take the device to Apple for evaluation and possible replacement.

Similar Messages

  • I try to copy a selection into new blank canvas however the layer in the new canvas becomes gray/black/white, did i wrongly click on something ? Please help , Thank you in advance

    Hi Gurus,
    I have a beginner in photoshop , I tried to copy a selection into new blank canvas however the layer in the new canvas becomes gray/black/white, did i wrongly click on something ? Please help , Thank you in advance

    How did you open the new document? What Image mode is the document in and what exactly did you copy to the clipboard? What was the current Photoshop target when you did the copy? Was it a straight copy or a copy merge etc...

  • Got my iPhone 4S a few days ago. On orange EE in uk. The phone keeps losing signal (no service) never had this problem before with other makes of phone. Please help, thank you.

    Please help. My iPhone 4S keeps losing signal (no service) I am with EE orange uk. The phone is only Agee days old. Never had this issue with previous phones.

    Same problem!!!
    There are many ways to fix it
    First you must change the USB cable... Or download new version iTunes bro...
    Or if your laptop says " the usb  NOT recognize " try to pull up the laptop charger,
    It's work for my device, try this bro !! 
    Im sorry my english is bad!!!

  • So, I gave my daughter my old iPhone 4s and I got the new iPhone 5 she deleted my contacts because she didn't know the iCoud was on. So what should I do to restore these contacts? Please help, Thank you!

    So, I gave my daughter my old iPhone 4s and I got the new iPhone 5 she deleted my contacts because she didn't know the iCoud was on. So what should I do to restore these contacts? Please help, Thank you!

    How does your problem? i have the same, I lost over one thousand contacts

  • IPhone 5 keeps turning off after battery replacement

    iPhone 5 keeps turning off after battery replacement. After 10 minutes or so, the phone freezes and shuts off, can't even use it anymore.

    Hi there Luke811813,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    1.Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    2.Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    3.Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    4.After at least 15 minutes, if:
    •The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    •The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    •Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    5.If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    •If the display turns on, go to step 4.
    •If the display remains black, go to next step.
    6.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    7.If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Issue not resolved
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    -Griff W.

  • HT1430 my iphone 4 turn off after appearing message "temprature high, need to be cool down after than doesn't becoming turn on"

    my iphone 4 turn off after appearing message 'temprature high, need to be cool down' after that does not getting turn on by anyhow.

    Hello vijaypatel,
    Thanks for the question. The following article outlines the temperature warning that you experienced:
    iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures
    http://support.apple.com/kb/HT2101
    If the iPhone is no longer powering on, we will need to isolate this issue to determine if it is hardware related.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    - Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    - Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
    Learn about LCIs and corrosion.
    - Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    - After at least 15 minutes, if:
                   - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
                   - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
                   - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    - If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
                   - If the display turns on, go to step 4.
                   - If the display remains black, go to next step.
    - Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
    restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    - If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks,
    Matt M.

  • I had just upgraded my OS to the OS X Mavericks.  After doing so, I noticed that my MS Outlook for Mac 2011 does not sync with the calendar/contacts/notes, thus, also not sync these info with my iPhone4s anymore.  Please help, thank you.

    Dear Sirs,
    I had just upgraded my OS to the OS X Mavericks.  After doing so, I noticed the following changes:
    1) My MS Outlook for Mac 2011 does not sync with my Mac book's calendar/contacts/notes.
    2) My iPhone4s does not sync with my Mac book's calendar/contacts/notes anymore.
    Please help, thank you.
    aawwii

    Correct, USB local sync was taken away from iphones and ipads with 10.9.1 and 2. We are not allowed to speculate on rumours it might come back in 10.9.3 plus new iTunes. Either wait and see or explore Syncmate 5 beta free trial.
    icloud still works.
    Cant help with the Outlook problem.

  • HT201269 hi, my new device was set up in the store that I bought it from. How can I transfer all old text messages over to my new device? I have followed the icloud back up steps on this page. Please help, thank you.

    hi, my new device was set up in the store that I bought it from. How can I transfer all old text messages over to my new device? I have followed the icloud back up steps on this page. Please help, thank you.
    Its an iPhone 4
    Message was edited by: zzziggy85

    Here is how
    http://support.apple.com/kb/HT2109

  • HT4061 Iphone suddenly turned off after it was working fine. How can I turn it on again?

    Iphone suddenly turned off after it was working fine. How can I turn it on again?

    Hi Bobgriff43,
    If your iPhone will not turn on, you may find the following article helpful:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    Regards,
    - Brenden

  • HT5312 I do not remember the security answer apple ID.Please help.Thanks you!

    I do not remember the security answer apple ID.Please help.Thanks you!

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • As I was installing the Windows 7 on my Imac and stated how I wanted to divide the drive I put 160, but I want to add more space how can I can the drive space to from 160 to 250? please help thank you.

    As I was installing the Windows 7 on my Imacwith the bootcamp  and stated how I wanted to divide the drive I put 160,  but I want to add more space because of the adobe software it will not install two of them, so how can I add more on the drive space to from 160 to 250? please help thank you.

    I'm not sure this is what you're looking for, but it might help:
    "If you made the Windows partition too small
    First, back up all the information on your Windows partition. Then run Boot Camp
    Assistant to restore your disk to a single volume. Restart your computer and use Boot
    Camp Assistant to partition the disk again and reinstall Windows. Don’t forget to install
    the Boot Camp drivers after installing Windows."
    (from Bootcamp Assistant Manual see pg 22)

  • I am from South Africa an the itune store only allows the purchase of some music , whenever i try to buy Jesus Culture- Everything . an error message comes  "only availble in US " , PLEASE HELP .Thank you

    I am from South Africa and the itune store only allows the purchase of some music , whenever i try to buy Jesus Culture- Everything . an error message comes up  "only availble in US " , PLEASE HELP .Thank you

    I had the same issue this morning downloading a pre-order of Alanis, Flavors of Entanglement . I noticed that the only thing that had changed fro me was that I had some song credits for purchasing ticketmaster tickets over the past few weeks. When I went ahead and spent my remaining credits... it downloaded with no prompting or trouble. Maybe the credits issues hangs it up?

  • Hello guys! i just wanted to asked to anyone of you if you'll receive a notification when your icloud account was removed into your apple device? my iphone 4 Ios7 was stole 3 days before.. please help thank you!

    hello guys! i just wanted to asked to anyone of you if you'll receive a notification when your icloud account was removed into your apple device? my iphone 4 Ios7 was stole 3 days before.. please help thank you!

    1.  you may have to take it in to Apple and get an out of warranty iphone for $199.
    2.  you can get your information from a backup of your phone.  you do have a backup of your phone right either in iTunes or icloud.  If you don't then your answer will be no.

  • TS2446 Hi,My Apple ID has been disabled        Please help Thank you

    Hi,My Apple ID has been disabled        Please help Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you

    If changing your password does not solve then contact itunes support

  • I want to arrange / organize my photos in the various EVENTs, how is this being done ??? please HELP, thank you, manfred from jupiter

    I  have set up several EVENTs for my photos in iPhoto. Now when I click on an Event, I want to arrange the pictures within this event , when I click on the picture  I  want to move, it does not move, it stays in place. ( yellow fram around the picture does appear )  I clicked on the VIEW tab, selected " sort EVENTS" than I slide over to manually and  the word appears in grey rather than black .  Therefore I am unable to move the picture to the place I want it to be within that same event.  Please be kind and Help,  thank you,  manfred from jupiter

    Hello Old Toad,
    thank you for your reply, very much appreciated.
    I am sending you the same anwer I sent out to LarryHN, since it covers the ame topic.....
    My version of iPhoto is  :  " iPhoto  08 " , version 7.1.5  ( 378 )
    I set up an " Album " as you suggested and this procedure works,  I am able in this new Album to change the pictures around as I want it to be.
    However in checking back at the same  " Event"  Album / Gallery  the pictures still remain the old way and do not show the changes I made in the new Album version.
    I guess that's the way it will be. Take it or leave it..... or do you have another suggestion ????  Thank you for looking into my problem. Please let me know.  Thank you  again manfred from jupiter

Maybe you are looking for