My iPhone 4s will not connect to my itunes with my windows 8 laptop...

I had a new laptop, which has windows 8 on and now my iPhone 4s will not connect to my itunes.

Follow these steps and it will work.
1.  Make sure iphone is unplugged from computer
2.  open itunes
3.  connect iphone to computer
itunes should recognize the device.

Similar Messages

  • ITunes recognizes my iPhone, but will not connect to the iTunes Store

    After having to re-install all the software on my computer, iTunes will recognize my iPhone 4 okay, but will not log into the iTunes Store using a valid user name and password.  I can still log in to the iTunes store on my iPhone, but just not on my computer. I get an error message that says, "We could not complete your iTunes Store request. An unknown error occurred (-50). There was an error in the iTunes Store. Please try again later."  I also conducted the "Run Diagnostics" test for network connectivity tests, device connectivity tests, and device sync tests.  All three tests passed with green lights.  However, I still get the following error message "One moment please, Connecting to the iTunes Store, Loading..." when I highlight the iTunes Store and attempt to log in with no success.  I also disabled the Windows 7 firewall as I did get a previous error message that said iTunes was not enabled in the Windows firewall.  I have my computer configured the same exact way I did before having to reinstall all my programs, and iTunes worked fine.  I've included some of the comments from the diagnostics below...
    Thanks for any advice you can provide.
    Firewall Information
    Windows Firewall is off.
    Connection attempt to Apple web site was successful.
    Connection attempt to browsing iTunes Store was successful.
    Connection attempt to purchasing from iTunes Store was successful.
    Connection attempt to iPhone activation server was successful.
    Connection attempt to firmware update server was successful.
    Connection attempt to Gracenote server was successful.
    Last successful iTunes Store access was 2011-09-04 19:30:35.
    **** Device Connectivity Tests ****
    iPodService 10.4.1.10 (x64) is currently running.
    iTunesHelper 10.4.1.10 is currently running.
    Apple Mobile Device service 3.3.0.0 is currently running.
    **** Device Sync Tests ****
    Sync tests completed successfully.

    iTunes Store Support
    http://www.apple.com/emea/support/itunes/contact.html

  • New iphone 5s will not connect wireless to itunes

    I recently upgraded from 4s to 5s on 2 units.  The 4s would sync wireless to airport but both new 5s will not.  Neither my phone or my wife's phones will connect wireless but will when connected.  I have checked 'Sync with this iPhone over Wi-Fi'  under Summary when connected by cable and other system settings on the phones seem to be in order.  I have searched Apple site and believe all necessary steps have been taken.

    I thought I should say something since I had the same problem with iTunes 11.1.3 connecting my iOS devices. iPhone 4, 5, iPad 4th gen, all on latest iOS7. My setup is on macpro 3.1. I tried updating OS, from  OSX Lion, ML and Mavericks. Obviously, updating OS did not solve the issue. iTunes was the latest and greatest at 11.1.3 on all of them. I also had the annoying TRUST message pop up constantly, while it could connect to iPhoto, but no iTunes, for backup and syncing.
    Long story short, found out on various forums people were having success syncing their iOS devices again on previous versions of iTunes. In my case, 11.1. Going back to 10.7, it will not support iOS 7. For this, you need to delete iTunes 11.1.3.
    I found this helpful, but beware it involves Terminal.
    http://osxdaily.com/2012/02/06/delete-itunes-mac-os-x/
    Then, through good ol' google, I could fine a previous version of iTunes 11.1.
    Installed it, connected my iPhone 5, and voilà, iPhone detected as before, and ready to backup and sync.
    Spent many days researching this, it may not resolve the issue for everyone, but I hope it can help some folks running into a similar issue.

  • My iphone 4s  will not connect to my wifi with update

    my iphone 4s wont connect my wifi update done still nothing

    Thank you I tried the reset again did not fix- I think I am down to calling Apple and paying for a tech - phone company says it is a software problem.  I just updated to 8.1.3  - I thought the update might fix it.

  • My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    My iphone 3gs will not connect to itunes and it says that I need to do a system restore. It also says that I need to enter my password on the iphone to connect to itunes but I can not do this because the phone is in emergency phone call mode only.

    Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
    Unfortunately, the data on your phone is already gone if you're seeing the connect to iTunes logo.

  • My iPhone 4s will not connect with my home WiFi network. I have ios6 on my phone. I have updated my IMac and my MacBook Pro with iOS 10.8.2. Anyone have any suggestions? It was connecting with no problems prior to updating my two computers.

    My iPhone 4s will not connect with my home WiFi network. I have ios6 on my iPhone. The connection was working perfectly before I updated my IMac and my MacBook Pro to ios 10.8.2. I have had ios6 since I purchased the phone a couple of months ago. It searches for a network and finds them, but when it asks for my password, it will not accept the password. Have never had this happen before.

    Hello krosebear,
    Thank you for using Apple Support Communities. 
    If you are having difficulties connecting your iPhone to a Wi-Fi network, the following article should provide troubleshooting that should help you resolve the issue. 
    If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support
    Regards,
    Jeff D. 

  • My IPhone 4s will not connect to wifi, what can I do?

    My IPhone 4s will not connect to wifi, what can I do?i have tried network reset, turning wifi off and on but my phone will not connect to any network.

    Hi jazznola9,
    Welcome to the Apple Support Communities!
    There are several steps you can take when troubleshooting Wi-Fi connectivity on an iPhone and it sounds like you have already done a few of them already. In your situation I would recommend reading over and working through the steps listed in the attached article.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Have a great day,
    Joe

  • After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.

    After attempting to update to ios 7, my iphone is stuck in recovery mode and will not connect to the itunes software server.  I have already tried the resetting with power swich and home button and plugging into computer but it says the "iPhone software update server cannot be contacted."  I am locked out of my phone.  Does anyone have any idea how to resolve this issue and get the phone working again.  I will add that I am now trying to restore it on a different computer with a lower version of itunes, but the computer that it initially happened on had the updated itunes and gave me the same result ... nothing.  Thanks for your help in advance.

    Try going to recovery mode as described here.  You may have to try this more than once to succeed.
    Use the original iTunes that the iPhone synced with.
    http://support.apple.com/kb/HT1808

  • Iphone 5 will not connect to home wifi or Bluetooth after iOS 7.1.1 update! Using unnecessary data please help!

    My iphone 5 will not connect to my home wifi or Bluetooth after I completed the iOS 7.1.1 update. Before the update I was able to connect to my home network with no issues. Now it rarely finds my home network (unless I'm right in front of the router and even still the signal is weak) and when it does find my home wifi network it frequently disconnects from it. I followed previous suggestions to turn off router or forget network settings and re-establish them but it continues to happen.
    This also happening with my Bluetooth connection. My iphone 5 would automatically connect to my home phone Bluetooth prior to the iOS 7.1.1 update. But now my device no longer connects, which means my home phone no longer rings when my cell phone is ringing.
    I probably would be less worries if I did not have to monitor my data usage with Verizon. However, I do have a limited amount of data to use and I recently reached the max and had to pay extra money due to my wifi being unable to connect. Can anyone please help me with fixing this?

    If you have Applecare take it back to the shop and demand a replacement.  If not you're stuffed.  It's a bug that they've put in the software to get you to buy another iphone.  You can maybe warm it up with an hairdryer near the speaker and then turn it off and put it in the freezer for 10 mins then retstart it and wi-fi is there.  It could also be a problem with the chip, if you do the freezer thing it comes back.
    Apple knows its a problem as there are millions of people out there that it is happening to, in my opinion get shut and get a Samsung!!!!    That's what i've done and love my new Samsung S3 Mini miles better than the iphone!!!!
    Go on youtube atnd look how many millions of people this has happened to.
    Someone needs to put this in the media so they will actually do something the robbing bleeders!!!!!
    Also whatever you put on these discussions will get it wiped if Apple don't like what you put!!!!

  • IPhone 4 will not connect to macbook air via bluetooth. Message " not supported"

    iPhone 4 will not connect to macbook air via bluetooth

    Try the suggestions here >  iOS: Device not recognized in iTunes for OS X
    If nothing helped, repair permissions.
    Disconnect the iPhone.
    On your Mac open Disk Utility located in HD > Applications > Utilities
    Select the startup disk on the left then select the First Aid tab.
    Then select: Repair Disk Permissions
    This process can take a few minutes.
    When it's done, restart your Mac and connect the iPhone.
    If that doesn't help, reset the PRAM >  About NVRAM and PRAM

  • My iphone 4 will not connect to my windows xp it shows it as an unknown device how do i fix it?

    my iphone 4 will not connect to my windows xp it shows it as an unknown device how do i fix it? when i plug it in to charge on a wall outlet it works fine, its just does the opposite when i try to connect it to computer.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/ts1369
    -Griff W.

  • My iphone 4 will not connect to my wifi

    My iphone 4 will not connect to my wifi during set up after cleaning it out and erasing all info for a fresh start

    Hi Friend,
    Can your iPad sends iMessages, Facetime calls or something through the internet?
    If yes, try to reset your network settings, double check the Restrictions settings, check the Safari settings...
    If not, you have some problem with iinternet connection. Look at airplane mode is off, if your iPad recognizes WiFi connection or not, check the Restrictions settings, if other device also faces the same problem with internet connection
    If still not working:
    1. Go to the Settings App.
    2. Tap on Wi-Fi
    3. Your chosen network will be ticked. Tap on its white arrow over a blue circle button to its right
    4. Tap on DNS
    5. Replace the current information with 8.8.8.8,8.8.4.4
    6. Try visiting a website with Safari to see if this works.
    Hope something here helps

  • My iPhone 4 will not connect to my home wi-fi network.

    My iPhone 4 will not connect to my home wi-fi network, and it doesn't take me to the password as it used to do.  Comcast is my internet provider.

    If you can see your home WiFi network inside Settings>WiFi, then press the blue arrow to the right of it, and on the next sreen press "Forget this network".
    Now go back so that you see your network again, then press on it and you should be prompted for the password.

  • Iphone 3g will NOT connect to itunes

    My iphone 3G will not connect with itunes. I see the device as a USB drive e and g and I see the music and files on the phone OK in windows explorer. The phone shows up in the USB devices as MEDIATEC FLASH DRIVE two times. The icons on the phone also are not whats on the box, the bottom icons are dial, filemanager, audioplayer and services for example. I do not have safari or the ipod icons at all. How can I reload the apple OS on this phone??? The phone is a 3G 16 GB. I can not check the os there is no about section.

    My phone is not an iPhone. I took it to my Apple store in the mall and its a fake clone. It's close but not made by Apple.

  • Iphone 6 will not connect to itunes on macbook pro

    iphone 6 will not connect to itunes on macbook pro

    Hello e2011,
    I'm sorry to hear you are having issues with your iPhone. If your iPhone isn't being recognized in iTunes on your MacBook Pro, you may find the info and troubleshooting steps outlined in the following article helpful:
    If you don't see your connected device in iTunes for Mac - Apple Support
    Regards,
    - Brenden

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