My iPhone 4s will not ring and the mute switch is off.  Help?

I just got a new 4s for Christmas and the mute switch on the side is off (no orange is showing).  I am not hearing any incoming calls, text, voicemail, or email alerts. It will play the ring tone when I select it and will play music.  In settings / sounds menu if I have the silent off it does nothing when there is an incoming call or any other alert. If I have the Vibrate switch on in the silent section it will at least vibrate.  I am doing some thing stupid?  Please help!

Turns out it is hardware issue with the mute switch.  It will be replaced but I have to drive 75 miles to the nearest apple store. Or they can ship it to me but put a hold on my credit card of $700.00 until they receive the old phone back. 

Similar Messages

  • My iPhone 4s will not ring and the ringer is on.  What can I do?

    My iPhone 4S suddenly will not ring even when the ringer is on and the volume is loud .  What can I do

    change your ringtone and see if you hear the new tone when you select it.   if you don't hear anything, your speaker might have gone bad.

  • My iphone 4 will not charge and the battery is dead how do i fix this?

    My iphone 4 will not charge and the battery is dead how do i fix this?

    If it's still under warranty, Apple will fix it, but you have to send it to them, so you won't have it for several weeks. If the warranty is expired, they'll still do it, but you'll have to pay for it. Last I heard, it costs $99/S&H.
    That is the ultimate defect in the iPhone. No other cellphone has a battery that is not user-replaceable. I won't buy a phone that doesn't.

  • My iphone 5 will not turn on after i switched it off.

    my iphone 5 will not turn on after i switched it off. i have tried resetting and putting it into recovery mode but it will not respond to anything. i have also left it on charge for 24 hours and tried again but no response, help!

    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    From Here
    http://support.apple.com/kb/TS3281
    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • My Iphone 4 is not ringing and the phone is not muted or water damage! What can I do?

    My phone is not ringing and everything is on and I have checked the settings! I have noticed that when I slide the side button the bell is not showing up! Have I deactivated something?

    Update to IOS 6 seems to have switched the mute key and volume ringers off completely
    go to. this worked for my Iphone 4
    Settings
    General
    Accesability
    Assistive touch switch on.
    my iphone on the side is showing mute not on, using the assistive touch ( the white button that appears on your home screen, go to device and switch the mute key to the opposite. on my phone mute on  (bell with cross through it, opposite to phone), my phone now rings.

  • My new iphone 5 will not ring. have done soft reset and taken out the sim card and put it back in. very frustrating

    my new iphone 5 will not ring. have done soft reset and taken out the sim card and put it back in. very frustrating

    Did you check the side control and make sure it isn't on mute.  Up for ringer down for mute.

  • TS3406 My iPhone 4S will not ring. It comes up on screen to accept or decline. How do you get rid of that so it rings and just answer the phone

    My iPhone 4S will not ring when a call comes in. It comes up on the screen to accept or decline. How do you remove that so it will ring and answer a call normal

    See Here...
    Troubleshooting applications purchased from the App Store
    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...
    Restart / Reset
    http://support.apple.com/kb/ht1430
    Try this First... You will Not Lose Any Data...
    Turn the Phone Off... ( if it isn’t already )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear and then Disappear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    Turn the Phone On...
    If that does not help... See Here:
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

    My new iPhone 4 will not play on the iHome iP1 Speaker System. I have removed the case and seated it properly and it charges, but does not play music. How can I get it to work?

    Hi there Graham!
    I have a couple of articles that can help you troubleshoot this issue. First, if you are downloading HD content, you will need to know the system requirements for HD playback, which can be found here:
    iTunes: Purchasing and viewing HD videos
    http://support.apple.com/kb/ht3209
    Next, you will want to check your video playback settings on your Windows machine. The steps for that can be found right here:
    Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
    http://support.apple.com/kb/TS1718
    Hope that helps. Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • My iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

    my iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    -Griff W

  • HT1386 My iPhone 4S will not sync with the music I have selected in iTunes.  Has anyone else had this issue and what is the best way to fix it.

    My iPhone 4S will not sync with the music I have selected in iTunes.  Has anyone else had this issue and what is the best way to fix it.

    Hi,
    Setting up syncing
    Before setting up syncing you should download and install the latest version of iTunes. Wi-Fi syncing requires iTunes 10.5 or later and iOS 5 or later. You can change your sync options at any time. Each time you sync, content is synced between your iOS device and computer to reflect new, updated, or deleted content.
    USB syncing
    Open iTunes.
    Connect the iOS device to your computer using the included USB cable and select it in iTunes under Devices on the left-hand side. Some tabs may not appear if you do not have corresponding content in your library. For example if you do not have any podcasts in your library, the corresponding Podcast tab will not appear.
    Click Apply, in the lower-right corner of the screen, to sync.
    Wi-Fi syncing
    Open iTunes
    To set up Wi-Fi syncing, connect your iOS device to your computer with the included USB cable. Select your device under Devices on the left-hand side.
    In the Summary tab, select "Sync with this [device] over Wi-Fi".
    Whenever the computer and the iOS device are on the same network, the iOS device will appear in iTunes, and you can sync it. The iOS device will sync automatically when all of the following are true: 
    The iOS device is plugged in to power
    iTunes is open on the computer
    The iOS device and the computer are on the same Wi-Fi network
    While the iOS device appears in the left-hand column of iTunes, you can select the content tabs and configure sync options.
    Click Apply or Sync to sync the iOS device.
    Hope this helps

  • Upgraded to ios6 this morning on iphone 4. Now my email will not work and the settings are correct

    upgraded to ios6 this morning on iphone 4. Now my email will not work and the settings are correct

    Try a couple of basic troubleshooting steps that can apply to any iPad issue.
    Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Quit the mail app and restart. In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    None of these things may work, but without more specific information, they are a good place to start.

  • My Iphone got wet and now when I turn it on it will not go past the apple logo.  Please help.

    Hi,
    My Iphone got wet and now when I turn it on it will not go past the apple logo.  Please help.

    Take it in for service or most likely out of warranty replacement. Water damage voids your warranty so you will need to pay towards the replacement.
    Cheers
    Pete

  • My iPhone 5 will not ring when my phone number is called.

    Despite the "Silent" button on the side of the iPhone 5 being set to off, and the ringer turned on full blast, my iPhone 5 will not ring when any number calls my phone. This is not an issue with the settings, which are all set for the phone to ring. Has anyone else run into this problem, or may have a solution besides taking the phone in for repair? My phone is no longer covered under the one year limited manufacturer's warranty, so any repair is likely going to cost a minimum of almost $300.
    Thanks in advance for the help!

    MJT's iMac wrote:
    ... This is not an issue with the settings,...
    The Basic Troubleshooting Steps are:
    Restart... Reset... Restore from Backup...  Restore as New...

  • HT204321 my iphone 6 will not ring while locked

    my iphone 6 will not ring while locked , and the do not disturbed is not on

    Hi NANA5152,
    Thank you for using Apple Support Communities. 
    I understand that your iPhone is not ringing when it is locked. I would suggest the following for troubleshooting sound issues with your phone. 
    If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker - Apple Support
    Regards,
    Jeff D. 

  • My iphone 4S will not charge unless the power is switched off.  How to fix?

    Hello,
    My iPhone 4S will not charge unless it is switched off.  This happened suddenly with no other symptom several weeks ago.  If I plug the charger in, while powered on, the phone doesn't appear to detect it has been plugged in and the battery icon doesn't change its display to show charging.  Charging only happens when the phone is powered off completely.
    I did some searches for this type of problem and saw it has happened to a few with earlier version iphones, but didn't see any published solutions.
    A visit to the local Apple store didn't help either as I was told had to make an appointment; can't make an appointment for awhile because out of the country and no Apple stores where I'm at.
    This is a very annoying problem.  Anyone else have this happen and have a fix?

    I got this problem solved and just want to let others know what it was.
    I followed ewdel1's advice and brought my phone in to have it looked at and sure enough, was told that this is a problem others have had and it was due to a faulty integrated circuit.  Luckily, I was able to take this in to be looked at when I did because my 1 year warranty was about to expire in a week.
    Apple replaced my 4S with a "new" phone.  The replacement looks and works good as new, so happy I didn't have to go through a hassle and the replacement was very straightforward.

Maybe you are looking for