My iPhone 4s will not shut down

My wife's iPhone 4s will not allow her to turn on WiFi.  She has gone to settings> General >Rest network settings but the WiFi button is still gray.
All our other iPhones, iPads etc. can access our network.
If that was not bad enough she CANNOT shut it down.  She has reset it several times but when she tries to shut down she sees that spinning gear symbol and it turns back on.
Any help would be appreciated.
Thank you for your help.
GrantZ

We tried the home sleep button several times with the same, that is, no result.
The thing with the WiFi apparently is not that uncommon a problem as the Apple web site mentionen the method I described to remedy the problem.  Again, it did not fix the issue.
Thanks for the reply but ee still are at sea.
GrantZ

Similar Messages

  • Iphone 4s will not shut down.  Constant reboot unless powered.  I have done a full restore (losing half my apps) that helped for a while but now back to the same problem

    My iphone 4s will not shut down?  Please help??

    Basic troubleshooting steps outlined in the user guide are restart, reset, restore from backup, restore as new device.  Try each of these steps until your problem is solved. If these steps fail to solve your issue, then you'll need to bring your phone into Apple (or an authorized service provider in your area) for evaluation.

  • HT1414 iPhone 4 will not shut down

    I am trading in an old iPhone 4 for a new 5S. I have reset the phone to its original settings, now phone will not shut down. When I hold the power button it shows me slide to power off and it appears to shut down, but then it reboots again. When I hold down power button and home button it reboots it but still won't shut down. I have read about plugging it into computer to upload it, but new iPhone 5 is already set up on the computer.
    Any suggestions?

    This is caused by short circiut of the iPhone charging port. Clean the iPhone charging port very well with toothbrush and small amount of Isopropyl Alcohol. If this does not fix it, the replacement part is the charging port assembly with flex cable, lower mic, and home button flex connector, all a single less than $10 part.

  • HT4528 My iPhone 4s will not shut down and wont play sound on you tube

    My iPhone 4s is experiencing two issues.
    1.  it will not shut down, restarts on its own after a few seconds,
    2. and it loses sound on videos and apps intermittently - even when sound on apps comes back, there is no sound on any you tube videos
    I have tried hard reset, software upgrade, and various setting changes I read about in a thread online for the sounds issue, nothing has worked.

    We tried the home sleep button several times with the same, that is, no result.
    The thing with the WiFi apparently is not that uncommon a problem as the Apple web site mentionen the method I described to remedy the problem.  Again, it did not fix the issue.
    Thanks for the reply but ee still are at sea.
    GrantZ

  • My phone froze and will not shut down when I updated the iphone

    my phone froze and will not shut down when I updated the iphone with the new software
    <Re-Titled By Host>

    Hi there bebe_meza,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Not responding or does not turn on
    -Griff W.  

  • Mac Book Pro (OS 10.4.11) WILL NOT SHUT DOWN UNLESS FORCED! STILL PERSISTS!

    My Mac Book Pro 15", 2.33 GHz, 3 GB memory - runninfg Mac OS X 10.4.11 WILL NOT SHUT DOWN UNLESS FORCED! HELP!!!
    When I use the SHUT DOWN command in the Apple Menu - programs close, the screen goes to a blue screen with a revolving time indicator and then remains that way until I FORCE SHUT DOWN by pressing the power button - then after a it makes the sound the screen goes black.
    I searched the forums and tried the suggested fixes: trashing these 2 .plist preferences and reboot.
    Reset your Energy Saver preferences.
    HD > Library > Preferences > SystemConfiguration > com.apple.PowerManagement.plist
    User > Library > Preferences > com.apple.systemuiserver.plist
    this worked for a couple of cycles then the problem retuned/
    Hey, Mac geniuses and wizards - what is going wrong with my macboo

    Have you ever waited and let it do it's thing? I was ready to force mine to quit the other day after waiting 2-3 minutes, and all of sudden, it shut down. I restarted it and then shut it down again. This time it was normal.
    Try this yet before doing an Archive and Install.
    1. Boot from your system CD, run Disk First Aid from your Disk Utility and repair your permissions.
    2. Use a utility like Onyx to clean your system cache out, including your kernel cache. The computer will restart slow right after that, but I keep rebooting the computer about 3 times in a row, and I'm back up to speed.
    -Bmer
    Mac Owners Support Group - Join us @ MacOSG.com
      Mac611 Mobile Mac Support - about.Mac611.com
       iTunes:MacOSG Podcast | YouTube.MacOSG.com
                       An Apple User Group 
    Have an iPhone or iPod touch? Enter Mac611.com in Safari on it for 'mobile Mac support.'

  • Itunes will not shut down.  it keeps reopening?

    its the latest version, windows 7 is up to date. after updating iphone and ipad tp iOS 5 itune keeps opening every 2-3 minutes, it will not stop!  i uninstalled it and reinstalled, still the same.  this is maddening!

    Hi jkherman.
    I am having a similar problem.  I shut down iTunes and then shut off my computer (MBP 13", 2.9 GHz i7, OS X 10.9).
    When I reboot, iTunes appears to be running, however the window is not visible, but the icon is lit from underneath in my dock and iTunes is running when I check the Activity Monitor.
    Also, it will not shut down from the dock icon.  I need to go into Force Quit to shut it down.
    Any ideas?
    Thanks!

  • I-phone 4 froze after an update, will not shut down and sends all calls to voicemail. Apple logo is the only screen that I get, is there anything I can do?

    I-PHONE 4 FROZE AFTER AN UPDATE, WILL NOT SHUT DOWN AND SENDS ALL CALLS TO VOICEMAIL, IS THERE ANYTHING I CAN DO?

    Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • How come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down

    how come when i sync my iphone5 to laptop window 7 it will shut down , but when m using ipad it will not shut down, so it means th problem is my iphone5

    Hello vina8sy,
    After reviewing your post, it sounds like the iPhone will turn off after a sync but the iPad will not. I would recommend that you read this article, it may be able to help the issue.
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • IPHONE 4 will not shut off

    I am burning through my battery all of a sudden.  When I go to power off my phone I get no power off bar and the phone will not shut down. HELP

    Hello John,
    Thank you for the details of the issue you are experiencing with your iPhone.  It sounds like you may have an accessibility feature turned on.
    First, check the VoiceOver setting.  I recommend trying the following:
    Press the home button three times quickly. This is also called "Triple-click Home".
    If the VoiceOver feature still is on, you can navigate to Settings > General > Accessibility and turn VoiceOver off here.
    If it is too difficult to access those settings on the iPhone, you can turn VoiceOver off using iTunes:
    Managing accessibility features using iTunes
    Connect your iPhone, iPad, or iPod touch to any computer with iTunes installed.
    In iTunes, select your device.
    From the Summary pane, click Configure Universal Access in the Options section at the bottom.
    Select the feature you would like to use and click OK.
    You can find the full article here:
    iOS: Configuring accessibility features
    http://support.apple.com/kb/HT5018
    Alternatively, you may have Switch Control turned on.  You can disable this by going to Settings > General > Accessibility > Switch Control.
    iOS: Using Switch Control
    http://support.apple.com/kb/HT5886
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • My iPod touch will not shut down to the black screen which causes my battery to drain with in an hour?

    My iPod touch will not shut down automatically which causes my battery to drain within hours? HELP

    Have you went to Settings>General>Auto-Lock and specified a shot time?

  • Mac Will Not Shut Down

    I ran Singular past my OS 9.2 drive and it disposed of items that were not duplicates. I rebuilt my system folder from a flash drive. Hard Drive will not shut down. I normally cycle between a drive with OS 10x and my OS 9x in the Startup Disk. Now when I tell it to restart on my OS 10 it will not shut down. I get a Software Update Engine error message with no error code.
    I even reinstalled OS 9.2.2 and it still does it. Even after Norton Utilities.
    To get past it, I option/command/esc to get it to shut off and restart on the other disk.
    Has this happened to any of you?
    Deepsees
    Message was edited by: Deepsees
    Message was edited by: Deepsees

    Thanks for the input. Yes the OS's are on different drives. With all my modeling and animation programs... it would cost me a small fortune to upgrade them, hence OS 9.2.2.
    This all started after telling Singular to dispose of certain duplicated file. It apparently dragged some others out with it. I have a flash drive with the good system 9 that I used to go file by file in the extensions and control panels and made the wiped disk look like the flash drive backup. Corrected a lot except for this not shutting down without using escape. Reinstallation did not stop it.
    The norton is only for 9xx indeed... I am not having trouble with OSX drive at all. When I want to restart to 9xx it does it's restart and into 9xx land. Norton always finds a wall of screwed up blocks and trees... never seemed to be an issue. It raked up the files and fixed what ever these invisible files do. Still same same. We bought the first mac in Jax fl... we have been around this platform ever since. When macs were a bit simpler.. there were only so many things something like this could be. This is the only time I have seen this behavior in a mac.
    I just got in from 500 mile drive.. will go though these responses after a nap.
    Thanks before and after.
    Deepsees
    Message was edited by: Deepsees

  • HP Pavilion P7-1141 will not shut down... Any thoughts?

    Brand new HP Pavilion P7-1141 desktop (AMD A8-3800 quad-core CPU, 8GB RAM, 1TB HDD, Radeon HD 6550D, Windows 7 64-bit) will not shut down properly regardless of what I do - I can press on/off button on the desktop, or choose "shut down" from Windows 7 menu, each time the following happens: Windows shows it's usual "shutting down" screen, then screen goes blank and monitor goes to sleep, but the desktop itself still seems to be working in some unusual mode: fans are rotating - I hear the usual quiet noise from them, the lights on the desktop are on, however, no hard drive activity at all. In this mode, the desktop can't be turned on anymore - I need to press on/off button for a few seconds to turn it off completely or unplug the power cable and plug it back and only after that it can be turned on. Windows will not show any error messages during startup, HP diagnosticks program does not find any issues, no error messages of any kind. I checked power settings in Windows, played with power settings in BIOS without any success. Am I missing something? Any ideas?
    UPDATE: Sleep mode doesn't work as well. When I choose "sleep" from Windows 7 menu, exactly the same thing happens (monitor goes to sleep, fans are rotating, the lights on the desktop are on, no hard drive activity, etc). At least when I choose "restart" it restarts without any problems.

    Hi:
    See if  (re) installing the chipset driver helps.
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=cp-97610-1&cc=us&dlc=en&lc=en&...=
    Paul

  • MacBook Pro will not shut down

    A principal at my district has a MacBook Pro 15-inch Early 2008 (2.4/2X1GB/200-5400/256VRAM/AG) running OS 10.5.8 that will not shut down. When shut down is chosen, the computer restarts instead of shutting down. It does not matter how shut down is chosen, whether it is from pull down menu, keyboard command, click on shutdown in the login menu, etc. I have tried resetting PRAM, SMC, starting up from a known good system, and run diagnostics applications (which turn up no problems). The only way to get the machine to tunr off is hold the power button down until it shuts off.
    The user complains it also gets very hot when he leaves it sitting open in sleep mode. I have not observed that particular symptom. It also tend to run down the battery faster than it should (battery check shows it to have 80+% of it's original capacity.) But Activity Monitor does not show any unusual activity.
    Any suggestions what I can try next to figure this thing out?
    Thanks.

    On occassion (like tonight) my MacBook Pro will not
    shut down - even when I attempt to force quit. Any
    suggestions?
    Happens here too, but very rarely. In my case it mostly happens late at night when OS X is supposed to run some internal maintenance jobs, maybe some of them do not allow a shutdown?
    Does holding the power button down for approx. 10 seconds work? If yes, then I would not worry about it. If no, there is something seriously odd and I would report it to AppleCare.
    Cheers,
    Uwe

  • Safari will not shut down

    My safari will not shut down. I tried to restart my computer, but since safari will not shut down, neither can the computer. I was using a web-based IEP (teacher program) software that required opening a PDF in Safari when it stopped working. Any help would be great. I also cannot use Safari. It will minimize.
    Thanks!

    Force quit Safari.
    Command + Option + Esc
    Or click Force Quit from your Apple  drop down menu.
    Or, you can force quit apps using the Activity Monitor located in HD > Applications > Utilities

Maybe you are looking for