My iPhone 4S won't turn on. It was fully charged so I unplugged it, and five minutes later I went to check my text messages and it would not turn on. I tried to hard reset, nothing happened.
I plugged it into my computer, and it said the USB device was not recognized. I tried a hard reset and nothing happened. It did not come in contact with any water. I can't figure this out?
Hello ameownda,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
Best of luck,
Mario
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You can try recovery mode to see if you can revive the iPad.
http://support.apple.com/kb/ht4097
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Hi Distressed D,
If your iPhone isn't responding or won't turn on, you may find the troubleshooting steps in the following article helpful:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
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Please make a Genius Appointment and take it in for service. By now it probably cannot be fixed, but you never know.
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If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
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You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
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You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
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Yes. Since you're restoring as a new device, it doesn't really matter what computer you use. Just make sure you sign into iTunes using YOUR Apple ID first.
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My iphone is neither shown in itunes nor in redsnow .. what is the problem ? It has the black screen and the sound plays when it is plugged into the computer .. I tried to hard reset but only the sound plays nothing is shown is there any solution to this ?? It says that my iphone is in soft dfu mode and in the my computer > manage>device manager > it shows the apple (dfu mode) having some error sign indicating no software installed i am running windows 8 ..
Jailbreaking iOS can't be discussed in this forum.
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See Here > http://support.apple.com/kb/HT1808
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Hello Nikmuz,
It sounds like your screen is either black so it looks like it is not on, or it is just plain not turning on at all and it is also not being recognized in iTunes. I would recommend the followng troubleshooting from this article to help you determine whether that is the case or not, named:
iPhone: Hardware troubleshooting
Toggle the ringer switch to see if the unit vibrates. If it does, it could be that iPhone is getting power, but is not displaying any image.
While connected to the iPhone charger, try to reset the iPhone.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thank you for using Apple Support Communities.
All the very best,
Sterling -
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