My iphone 5 cant receive calls

i have turned of do not disturb what do i do

Is the silent switch on?
Is the volume up?
Have you tried basics from the manual?  restart, reset, restore.

Similar Messages

  • Why my iphone6 always cant receive call form other people? i am use the iphone in mainland china. it is my iphone problem or all the iphones have this problem in mainland. please answer me. thanks.

    why my iphone6 always cant receive call form other people? i am use the iphone in mainland china. it is my iphone problem or all the iphones have this problem in mainland. please answer me. thanks.

    Hello tashi1234,
    Welcome to the Apple Support Communities. If you are having an issues with the Phone app on your iPhone, the next step would be to restore the iPhone. The following will assist with backing up your iPhone.
    iOS: How to back up
    http://support.apple.com/kb/HT1766
    Once your iPhone is backed up then go through with the process of restoring the iPhone.
    iTunes: Restoring iOS software
    http://support.apple.com/kb/ht1414
    Regards,
    -Norm G.

  • HT2527 iphone locked after receiving call

    My iphone locked after receiving call. On screen only appears busy alert.

    Hi tavaresjx,
    If you haven't already done so, you may want to restart or reset the iPhone:
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Restarting your iOS device
    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2. After the device has turned off, press and hold the Sleep/Wake button until the Apple logo appears.
    Resetting your device
    If your device stops responding, you can reset it by pressing and holding both the Sleep/Wake and Home buttons for at least ten seconds, until the Apple logo appears.
    If the above does not resolve your issue, the next best step will be to restore your iPhone using a computer with iTunes. Please be sure to backup your iPhone first.
    Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
    http://support.apple.com/kb/HT5262
    iTunes: Restoring iOS software
    http://support.apple.com/kb/HT1414
    Thanks,
    Matt M.

  • I have the same problem in my iphone. i can receive call and talk and listen too otherwise no sound at all like ringer tone , on-off click soung , video-music soung , game sound.

    i have the same problem in my iphone. i can receive call and talk and listen too otherwise no sound at all like ringer tone , on-off click soung , video-music song , game sound.
    i have tried to clean the audio jack too but result is the same. Can any body help me please.

    No external sound or not sound at all - external or when using the earbuds?
    Standard troubleshooting steps in order are; power the iPhone off and on, Reset by pressing and holding the Home key and Sleep/Wake or On/Off key simultaneously until you see the Apple logo and then release - ignoring the slide to turn off prompt when doing so, Restore.
    i had it once before, restored the iPhone and it was solved, but i don't want to restore my iPhone every day.
    Does this happen every day? If not, when was the last time this happened?
    If you have sound when using the earbuds, another thing to try is insert the earbuds and start playing a song - making sure the sound can be heard with the earbuds. Without pausing the song, remove the earbuds.
    If no sound is available with the speaker and a the troubleshooting steps do not resolve it or one of the steps does resolve it but the same occurs again, time to give AppleCare a call (800) 694-7466 or make an appointment at an Apple Store if there is one nearby.

  • HT201328 my iphone 5 cant make calls and textor recieve call and text

    my iphone 5 cant make calls and textor recieve call and text

    You need to contact your carrier and make sure that your account is provisioned correctly.

  • I cant receive calls or texts

    I cant receive any calls or texts

    Hi JW9513,
    Thanks for visiting Apple Support Communities.
    If you're experiencing cellular or data connection issues, the steps in our iPhone hardware troubleshooting article can help:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    General phone and connectivity issues
    Call and connection issues
    First, see the iPhone Call and Connection Assistant for troubleshooting steps.
    No cell signal strength anywhere
    Verify that your carrier name appears in the status bar, at top left of the display.
    Turn Airplane mode on, wait for the to appear in the status bar, and then turn it off again.
    Reset Network Settings: Tap Settings > General > Reset > Reset Network Settings.
    If your iPhone is in a case, try removing it to ensure that the case isn't interfering with the cell signal strength.
    Contact your carrier to find out the following:
    If you are in an area with network coverage.
    If there is a network outage.
    The account is properly configured to your phone.
    Try to restore your phone and set it up as new.
    Best Regards,
    Jeremy

  • My iPhone does not receive call phones

    My problem is that most of the time my iPhone does not receive phone calls. I can call, send and receive sms, mail works, wifi, everything. But most of the incoming calls are not received, therefore my iPhone is not reliable as a phone. I have updated the firmware, I have reset it several times, but nothing changed. If I make a call phone and don't switch my iPhone, the person I have call can call me back and likely I would receive the call!!??? Someone can help me to fix my problem? Thank you in advance.

    Hi,
    Try testing the iPhone without any accessories.
    This article: http://support.apple.com/kb/HT1737 provides general tips that will resolve most issues related to making and receiving calls.
    Try contacting the cellular service provider, if the issue persists after trying the tips in the article above. This article: http://support.apple.com/kb/HT1937 provides support resources for iPhone service providers.
    -Jason

  • My iPhone does not receive calls, make calls, send message (text, imessage)

    Hey, so recently I've got my iphone (4) and I have updated to ios 5.0.1 the next day I got it. The problem is that my phone sometimes doesn't make phone calls, receive ones or send message( imessage and text message) properly. And when I try to call someone when my phone is acting that way and then say 'end' it just gets locked. But after waiting SO long it starts working but I never could understand the problem. I hope you can help me...

    Hi,
    Try testing the iPhone without any accessories.
    This article: http://support.apple.com/kb/HT1737 provides general tips that will resolve most issues related to making and receiving calls.
    Try contacting the cellular service provider, if the issue persists after trying the tips in the article above. This article: http://support.apple.com/kb/HT1937 provides support resources for iPhone service providers.
    -Jason

  • IPhone 4 Sending/Receiving Call Problem

    My iPhone 4 still won't allow me to send or receive calls/texts.  I followed the solutions on the support page, but nothing worked.  Any suggestions????

    try putting another local sim card and check.

  • I cant receive calls!!!

    I can not receive calls on my wife's cell phone. ATT should have support open 24hrs in general but especially this weekend. Any suggestions?

    Unless you are connected to an available wi-fi network, or a 3G network when doing so, you can't place or receive calls while actively accessing the internet. You can receive a call while actively accessing the internet when connect to a 3G network, and you can access the internet during a call when connected to a 3G network. This is not supported with EDGE or GPRS.

  • Why my iphone 4s cannot receive call

    why my iphone 4s cannot receive call

    Lauhw wrote:
    Why my iPhone 4S cannot activated when I upgrade to iOS 7??
    The Apple ID and Password that was Originally used to Activate the iDevice is required
    If you do not have that information you will not be able to use the Device.
    Activation Lock in iOS 7  >  http://support.apple.com/kb/HT5818

  • IPhone can't receive calls...

    I just purchased/activated my iPhone this morning. It is able to make calls and send/receive text messages.
    The problem? Whenever I call my phone, or have my friends call it, we all get this error message: "The number or code you dialed is incorrect"
    It's been around 3 1/2 hours since it was activated. I called AT&T, they told me to dial 611 on my iPhone. Guess what, the people at 611 are off today!
    Any help is appreciated,
    Thanks!
    Message was edited by: Garrett Lexell1

    Garrett Lexell1,
    I held down the on/off button and the home button until the Apple logo appeared...that's a reset.
    will2b

  • My iphone 6 stopped receiving calls after upgrading to ios 8.2

    I have a new iPhone 6, 64 GB. I tried upgrading it 2 days ago to iOS 8.2.
    The first time it froze for a long time and when it started, everything seemed
    to be ok until I opened my messages, the screen froze then my messages opened a
    blank page, then went opened a new message window, and I couldn't do anything
    after, except close the messages. then I found out that my phone does not ring
    when someone is trying to call me, so I tried calling my phone from a land line
    and it shows it is ringing, but my iPhone 6 is not and does not show any
    activity. it like its ringing somewhere else. I tried restoring it, and again
    it did the same thing, the minute I open my messages. its like it triggers a
    malfunction that crashes the hand set.
    Has anyone experienced this, and is there a solution other than waiting for
    the next update that will hopefully fix this problem?

    Hello RayGas,
    It may help to force close all apps and reset your iPhone.
    Force an app to close in iOS
    http://support.apple.com/en-us/HT5137
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/en-us/HT1430
    If you're still not seeing any indication of incoming calls and Messages isnot functioning as expected, the next step would be to reinstall iOS on your device by placing it in Recovery Mode, then choosing Update in iTunes.
    Make sure that you have iTunes 12 or later on your computer.
    Put your device in recovery mode.
    When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    https://support.apple.com/en-us/HT201412
    Cheers,
    Allen

  • Can i buy a sim card in europe to use my iphone to send/receive calls and texts?

    can i buy a sim card in europe to use my iphone 4s?

    That would depend if you have an unlock phone or not. 

  • CISCO SPA122 with Skype, makes calls but cant receive calls!

    Configured SIP, Channel, and assigned Skype phone number to SIP, changed password and configured; seems pretty simple!
    Out going calls work well but can't call in. Skype logs show calls going to the number and being forwarded to the SIP.
    Nov 20, 2014,
    14:07
    From: +16509954758+16509954758
    To: +15594626288+15594626288 (forwarded: +99051000254482)
    Forwarded Inbound call
    $0.000 /min.
    0:00
    $0.000
    On the Calling phone, I can hear it ring twice then goes busy.
    I've tried picking up the SPA122 connected phone when calling but only get a dial tone.
    Any Suggestions besides contacting Skype?  Tried 4 times and they are clueless!

    I'm not author of the hint in question.
    Murphy's laws, Allen's Axiom (it's name is just unintentional coincidence with your name):
    When all else fails, read the instructions.

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