My iPhone 5 cant sync with itunes and its always stuck at the backup phase

My iPhone 5 cant sync with itunes and its always stuck at backing up phase. I tried to update my ios(mine is 7.1.2) and it states that the iphone update server could not be contacted. make sure your network settings are correct and your network connection is active. Likewise when I try to update my iTunes through the help column(check for updates), it also says the same thing as when I try to update my ios on iTunes. Please help!

Read here:
http://support.apple.com/kb/TS1538

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Had iphone, it broke, have new iphone, cant sync with itunes

I had an iphone 3g for about a month and it died. I got my new one today and when I plugged it into my computer to sync with itunes nothing happened. I then opened itunes but itunes is not "seeing" my new phone and I can't do anything with it. Anyone know how to help me reset and find my new phone in itunes? Thanks so much!

FOUND IT! This was so simple I'm shocked everyone on here didn't know about it. Here is the solution to my problem-maybe it can help others who can't sync!
FOUND THE ANSWER!!
Apparently when you plug your iPhone in to your computer, Windows will "sometimes" install the drivers as a camera, putting them in the wrong place. This is why it will pop up in Windows so you can take photos off, but iTunes can't see it. SO, what you have to do is move the driver file (USBAAPL.SYS) to the correct location. Follow the directions I found below & your iTunes should be fixed (worked for me):
What works is to just force the drivers on what windows thinks is a camera, i.e. to ‘update’ the device to use the correct driver. There are some hints on how to do this already listed on this forum, but I’ll try to give some more detailed information:
1. First off you need to have iTunes installed and the ipod touch plugged in
and recognized as ‘something’ e.g. digital camera (it shouldn’t really
matter what it’s recognized as, but it needs to be found by windows).
2. Search for usbaapl in the C:\WINDOWS system folder:
o open windows explorer (e.g. Right-click Start and then click ‘explore’)
o right-click the WINDOWS folder and select ‘Search’).
o type in usbaapl and hit Search – try to ignore the dog!
You should find the driver info in a sub folder of
C:\WINDOWS\system32\DRVSTORE e.g. C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B
Remember that location (either leave the search box open or copy the folder
name into note pad – you’ll need it later)
If you don’t find usbaapl.sys, usbaapl.inf etc. then your drivers have not
been installed with the iTunes install and you’ll have to reinstall iTunes.
3. Locate the ipod-camera device:
o Open the device manager, e.g. using Start > Control Panel >
Performance and Maintenance > System > Hardware Tab > Device Manager
o Look for a device called ‘ipod’ - if your ipod shows up as
‘digital camera’ it will be under something like ‘imaging devices’.
4. Update the driver:
o Right click the ‘ipod-camera’ in device manager and click on
‘Update Driver’ – the Hardware Update Wizard will open.
o Check the ‘Install from a list or specific location’ then click ‘Next’
o Check ‘Search for the best driver in these locations’. Un-check
‘Search removable media’ and check ‘Include this location in the search’.
In the text box below type (or better copy and paste) the folder
containing the ipod driver information found in step 1 (in the example
above it was C:\WINDOWS\system32\DRVSTORE\usbaapl_A65621D65F5B7 507DD7B22331826547BDD2D206B),
then click Next.
You should now see something like ‘Apple ipod device driver’ or so. Continue
installing that device. Once the driver has been installed the ipod will come
to life and iTunes (if you have it open) will show it.
If for some reason this doesn't work, try downloading the file here:
http://www.runscanner.net/files/sys...sbaapl.sys.aspx
And putting it here:
C:\ WINDOWS\ system32\ drivers\ usbaapl.sys

Iphone cant sync with itunes

I cant sync my phone with Itunes any longer. I keep getting a message to upgrade to Itunes 10. When I try to i get a message I need OS 10.5 I currently have 10.4.11. Do I have to upgrade to 10.5?

Did you update your phone to iOS 4.x.x on another machine or have a friend update it for you? If so, you're going to have to go out and buy a copy of Leopard or Snow Leopard. If you have an intel based imac, Snow leopard is cheap. $29 I believe. If you have a G5 or G4 based iMac, you may have issues getting Leopard from a source other than eBay. You can try contacting Apple to explain what happened. In some cases, Apple has been known to provide a copy of Leopard at no charge. Most often if Apple replaced or updated a phone with iOS 4 without fully informing the customer that this would require an upgrade to the OS on their Mac.
No guarantees, but it's worth a try.

HT201210 I can not get the iphone to sync with itunes and the iphone locked up my ipad too. I have downloaded the recent itunes 10.6.3 and restarted my computer. What do I do?

My iphone was not synced when I received it. I plugged it in to charge it, and it locked up my ipad. My itunes was not updated on my desktop, so I just updated it to itunes 10.6.3. I have restarted my computer, and nothing is changing. I can not get the iphone to move from the screen, its stuck on the itunes icon. Help please.

I am downloading the 11.0.2 as we speak. I will update in a bit.

I was trying to update my ipod touch but the update failed now it wont sync with itunes and its stuck on the Apple logo with a empty loading bar under it can anyone please help i dont know what to do

Someone please help

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

My Iphone was sync with Itunes on a computer then this computer broke down and i purchased another one. I was able to extract all the data from the old one. now how can i sync my phone with the new tunes without loosing any data?

Yes, windows to Mac too.
iTunes: How to move [or copy] your music [library] to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

When iPhone locked and restored through sync with iTunes do you lose everything on the phone

When iPhone locked and restored through sync with iTunes do you lose everything on the phone

Hello Jamiem75
If you have to restore, yes everything will be erased from your iPhone. If you have a backup, you can put that backup after the restore.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Regards,
-Norm G.

Trying to sync with iTunes and iPhone

trying to sync with iTunes and iPhone cannot be synced because it cannot be read or written to keeps coming up.
Iphone 6+ with iMac all latest versions

Hi PreParrott,
Welcome to the Apple Support Communities!
I understand that you are receiving an alert that your iPhone cannot be synced because it cannot be read or written to. In this situation, I would recommend reading over the attached article and working through the troubleshooting steps suggested within it.
'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod - Apple Support
Best regards,
Joe

HT1386 I unplugged my iphone while it was syncing with itunes and now it will not sync new music that I have added to itunes? How can i fix it?

I unplugged my iphone while it was syncing with itunes and now it will not sync new music that I have added to itunes?

iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

HT1848 I had my Iphone in sync with iTunes in my desktop PC. I had purchased musics from iTunes Store and musics I did transfer from original CDs (legacy ones). How can I recover my whole music assests on Iphone to my iTunes in my notebook PC ?

I had my Iphone in sync with iTunes in my desktop PC. I had purchased musics from iTunes Store and musics I did transfer from original CDs (legacy ones). I no longer have my CDs once I did donate it to a public library. How can I recover my whole music assests on Iphone to my iTunes in my notebook PC ? At this time I only know how to transfer Apple Store purchased items.

iTunes will only import music purchased from the iTunes store. If you need to import music to iTunes from your phone that wasn't purchased from iTunes you will need to use 3rd party software to do so, such as Touch Copy.

My iphone 5 syncs with itunes but the music, movies and TV shows DO NOT. icloud if off on pone and store. Both itunes and phone have latest app/operating software. Please help. Thx!

my iphone 5 syncs with itunes but the music, movies and TV shows DO NOT. icloud if off on pone and store. Both itunes and phone have latest app/operating software. Please help. Thx!

Connect your device, select it in the left-hand column, then change the settings on the various tabs to sync the media content your library to the device. Anything already on it may be removed. If that would be a problem see Recover your iTunes library from your iPod or iOS device.
tt2

Syncing with iTunes and now my iPhone is like locked and is stuck on the cable pointing towards iTunes and emergency call.

Syncing with iTunes and then asked if wanted to update the software version and i clicked yes (update). when update was nearly finished a screen showed up on itunes with an error say " the sim card insertted in this iPhone does not appear to be supprted"
when disconnected and connect it back to the computer - it still shows the same thing. (sim card not compatible with iPhone)
now my iphone is stuck/ frozen on a screen showing a cable pointing towards itunes and emergency call.
now my iPhone itself won't let me go to the home screen (with or without my sim card.)
PLEASE HELP !!!!!!
REALLY NEED HELP !!!!!

See more:
http://support.apple.com/kb/ht1808

I tried to update my ipod touch software update by syncing with itunes and now its in recovery mode? Is it possible to get it out of recovery mode? if so, then how?

I tried to update my ipod touch software by syncing with itunes and it put the ipod into "recovery mode". Seems like the only option is to restore? Is there a way to get it out of recovery mode?

No.
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
Restore from Backup
http://support.apple.com/kb/ht1766

Iphone stops syncing with itunes

Hi there.
I recently upgraded to a new Macbook Pro (late 2010, no thunderbolt) and transferred the info from my old MBP to this one using the migration assistant which copied applications and data.
Now the only way I can get my iphone to sync with itunes is to delete itunes and reinstall it and after a day this stops working so I have to repeat the process. Its almost as if the computer is deleting the Applemobiledevice.pkg and reinstalling itunes reinstalls it.
The computer sees the phone when connected to iphoto and it appears in the system profiler.
Any ideas?
I don't know if its relevant but I noticed yesterday that the Canon EOS software doesn't automatically load either when the camer is connected - like it used to.
Many thanks.
Michael

Yup! I have exactly the same problem but with iPhone 5 + iOS 7.0.4 + iTunes 11.1.4. I used to create a playlist of podcasts to listen to via the Music app in the car along with music playlists. I can still create the podcast playlist in iTunes and listen to them in iTunes but the playlist does not appear in Music in the phone. In Podcasts they are there although I also get the screenshots above but only on a random selection. There is no playlist facility in Podcasts so I have to pull the car over to move onto the next podcast. In other words the most useful facility for me (catching upon podcasts) in the car is no longer available. Congratulations Apple! I've heard there are 3rd party apps available but haven't found one yet.
Another backward step is the cackhanded procedure one now has to go through when syncing the phone with iTunes. Setting up a podcast playlist is dead simple. Now it is anything but simple. I can only presume that the guys who have worked on this change have never seriosly used an iPhone on the move.

Songs purchased on iPhone through iTunes Store will not show up on iPhone after syncing with iTunes

I recently purchased iTunes Match (about a month ago). Since purchasing Match, any songs that I have bought on my iPhone 4S (32GB, Sprint) through the iTunes Store app will not sync back to my iPhone after syncing with iTunes on my computer. I have iOS 7.1.2 and iTunes 11.3.0.54. The only way I can get them to show back up in my iPhone music library so I can play them is by re-downloading the songs through the iTunes Store app. Which is super annoying because now it is about 10 songs that keep doing this, and they are in multiple playlists. Is anyone else having this problem and have you found any fixes? Really regretting purchasing the iTunes Match (which is not enabled on my iPhone, just on my computer).

How to create custom ringtones ...
1. Open iTunes.
2. Find the song that you want to make into a ringtone.
3. Listen to the song and find the part of it you want to use. The chorus may be a good place to start.
4. Write down the start and stop times of the clip.
5. Right-click the song and select "Get Info."
6. Click the "Options" tab.
7. Type in the start time of your ringtone in the text box next to "Start Time" in the minutes:seconds (i.e., 2:01) format.
8. Type in the end time of your ringtone in the text box next to "Stop Time." Make sure the ringtone is no more than 30 seconds long.
9. Click "OK."
10. Right-click your song again and select "Convert Selection to AAC." Wait for iTunes to convert your song. It will create a duplicate version.
11. Right-click the ringtone and select "Delete."
12. Click on the "Keep Files" button.
13. Find the file. It's usually in your User folder under "Music > iTunes > iTunes Music" and under the band's name. It will have an extension of m4a.
14. Replace the m4a extension of your ringtone with m4r. You can either double-click slowly to rename your file, or right-click and select "Get Info" on a Mac or "Rename" on a Windows PC.
15. Click "Use .m4r" or the PC equivalent when the system warns you that the change may affect the use of your file.
16. Double-click the ringtone file. ITunes will automatically add it to your ringtones folder in your iTunes Music Library.
17. Connect your iPhone and sync your ringtones.
Oh, also to change a file extension. (not sure on Mac), but in Windows you need to go to "control panel" select "folder options". You need to uncheck the box "hide file extension for known file types". This will allow you to view and change the files extensions.
Hope this is useful ...

My iPhone 5 cant sync with itunes and its always stuck at the backup phase

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