My iPhone 5 continues to power off and on every 10 seconds

My iPhone 5 continues to power off and on every 10 seconds. It'll turn on, the apple icon appears, it then goes to my lock screen pretty quickly, then shuts off and does it all over again. How can I fix this? If I have backed up my phone to iCloud will I lose things like my notes and pictures?

Hey kenziephipps,
To make sure we are on the same page, you cannot keep your phone powered on as it turns off right after you see the slide to unlock screen after booting up. I would advise to try to restore your iPhone by following the steps in the article below. To answer your second questions, you should have it all backed up in iCloud like you said you did unless you made changes to what is backed up. With that if you did not make any changes you will have it backed up. 
If you can't update or restore your iPhone, iPad, or iPod touch
https://support.apple.com/en-us/HT201263
Take care,
-Norm G. 

Similar Messages

  • My iPhone 5 continues to shut off and on frequently. And the battery indicator is wrong.

    My iPhone 5 continues to shut off and on frequently. And the battery indicator is wrong. I've already tried to restore it and back it up. But still no solution.

    To rule out a software issue, try to set it up as new device without using the latest backup:
    Use iTunes to restore your iOS device to factory settings - Apple Support
    How to erase your iOS device and then set it up as a new device or restore it from backups
    If this does not work, your problem might be hardware related and the phone needs to be checked. Given the age and use of the phone, you might have just get the battery replaced.
    iPhone - Contact Support - Apple Support

  • My iphone switches off and reboots every 30 seconds

    My iPhone switches off and reboots every 30 seconds, has antone experienced this problem? It happened a couple of weeks ago and I took the sim card out , cleaned it and put it back. This solved the problem for about 2 weeks, but it doesnt help now

    Well Solution 1 : Reset your modem and Restore your Iphone 4 as a new iphone and try and it still keeps you off
    try with another modem and it still keeps you off then your wireless adaptor might crash and you need to go to apple store

  • My iPhone 5 continues to shut off and on.....

    For a while now my iPhone 5 has been randomly turning off and on and once it turns on by itself and the apple logo pops up all of a sudden stripes will appear on the screen and different colors as well. This happens when my phone freezes and when I am in the middle of doing something on my phone. When it does this it doesn't just do it once it does it multiple times and when it continues to do this it wants me to connect it to iTunes and restore it. Well I have restored it probably about 10 times I think not quite sure but I have restored it a lot more then I should have to. When I went into the Apple store a while back ago they didn't see anything wrong with it. I want to know if anyone else has had this exact problem and if so what did you do about it or if you have not had this issue what would you suggest doing?

    To rule out a software issue, try to set it up as new device without using the latest backup:
    Use iTunes to restore your iOS device to factory settings - Apple Support
    How to erase your iOS device and then set it up as a new device or restore it from backups
    If this does not work, your problem might be hardware related and the phone needs to be checked. Given the age and use of the phone, you might have just get the battery replaced.
    iPhone - Contact Support - Apple Support

  • My iphone 3G Backlight keeps turning off and on every 15 - 20 seconds.

    My iphone 3G keeps turning off and on (only backlight) every 15 - 20 seconds when in sleep mode. When I say turning on and off, it is not switch on-off, it is only back light that gets turn on and off. This is causing the battery to exhaust quickly.

    First, try to reset the phone by holding the sleep and home button until the Apple logo comes back again.
    If the problem persits, set it up "as new device". If this does not work, do it again, this time not using the backup after the new set up.
    If still no luck, get it serviced or visit your nearest Apple Store.

  • Internet connection off and on, off and on, every few seconds

    This problem started on my new MacBook Pro - Internet connection was cycling off/on, off/on, every few seconds.  Sometimes restarting the machine brought back a steady connection.  Then I was using Teamviewer to transfer files from Mac Mini to MacBook Pro and had good connection for hours.  Then suddenly - off/on off/on every few seconds, exactly like the MacBook Pro. 
    Tried all the usual things but here's the clue that the problem is likely in Mavericks 10.9.2 or peculiar to the Mac in some other way: I have a PC on the same network and right now, as we speak, connection is steady, so it seems clear the problem isn't my modem (though I did try resetting it) or ISP, while the two Macs both are cycling WiFi off/on off/on every few seconds, . 
    Anyone got a clue?

    Clinton, from various posts in forums about the Motorola SBG6580, an integrated router/modem, and seeing several posts about exactly the problem I am experiencing, it appears pretty likely that  a firmware update is needed.  Goiing into my modem admin panel, I do see that the firmware version is a much earlier number than the version recommended by various users.  It also appears I am not able to do this myself and must call my ISP, which I can't do until tomorrow. 
    Sounds like I know what I'm doing, doesn't it?  Ha.
    If it turns out this doesn't solve things, I'll come back and try to answer your questions.

  • Wifi turns off and on every 30 seconds

    First time having this on my network, never had this problem.  But my home WIFI keeps coming on and off on my iPhone 4 (Verizon).  At first I didn't mind it but noticed how quick it drained my battery doing this.  I'm running the current iOS5 5.0.1 firmware.  I don't know if the new firmware doesn't like the ports of the wifi now or a hardware issue?  Had the phone since Verizon came.

    Well Solution 1 : Reset your modem and Restore your Iphone 4 as a new iphone and try and it still keeps you off
    try with another modem and it still keeps you off then your wireless adaptor might crash and you need to go to apple store

  • My ipone6plus is auto power off and cannot open?

    Iphone 6 plus auto power off and cannot power on about 1 hours ago?
    Please answer me why?
    I had been try to pressed the home button and lock buttom so many time but cannot on.

    won't appear the any signature from screen too.

  • HT201263 I tried to reset my iPhone (3gs) with deleting all data. When it power off and automatically again on then it is showing Apple logo only. Not restore and startup my phone. I tried to charge and not charging. What I should do now?

    I tried to reset my iPhone (3gs) with deleting all data. When it power off and automatically again on then it is showing Apple logo only. Not restore and startup my phone. iPhone alerming low charge and I tried to charge and not charging.
    What I should do now?

    Something has gone wrong. Turn your phone off, then force it into recovery mode:
    Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new. In your case, select "new".

  • My iPhone 4S lost simcard reference several times a day and issue message invalid SimCard. I have already replaced simcard three times and not solve the problem. It's necessary to power off and power on to solve it. Could someone help me?

    My iPhone 4S lost simcard reference several times a day and issue message invalid SimCard. I have already replaced simcard three times and not solve the problem. It's necessary to power off and power on to solve it. Could someone help me?

    Return your phone to Apple for evaluation

  • Is power off and on again the same as 'reboting' iPhone?

    To reboot the iPhone due to playing a big game or whatever other reason - To refresh lets say.
    Is turning the power off and on again the exact same thing as holding down power and the home key together?
    Is there really any difference?
    -Frankie

    This is what I tell everyone.
    Think of it this way, the iPhone is more of a computer than a phone. It suffers from being a new OS and nobody can deny there are not bugs and memory leaks. The longer left running, the more things start to fail or slow down (I have had the iPhone since day one of original phone and I am just speaking from my experience). Thus I equate it to like when Windows95 came out...not sure of your age or if you remember those days...but back then it was a running joke of how many days you can keep Windows 95 running before you had to reboot. I am sorry to say but the iPhone is the same way right now (but getting better with a few hiccups back during the 2.0 release). So for me, I reboot daily when I leave in the morning and take it off the charger. By doing so I rarely see any lag or problems.
    A reset/reboot is:
    Go to Home Screen
    Press and Hold Home Button
    Keep holding and press and hold Lock Button
    Keep holding Both
    You will see Slide to Turn Off (Don't let go to slide, just keep holding)
    The phone will turn off (in time, but screen will look like it has some white lines)
    Keep Holding
    When you see the Apple Logo, you can let go.
    Turning off via the Slide to Turn off while good and fine to turn off, is more like the Sleep Mode on a computer. Thus any locked up issues in memory remain when you turn back on. A reboot as described is like doing a real Turn off and Turn On on a computer.
    You may also wish to read this tread about reboots and odd application behavior.
    http://discussions.apple.com/message.jspa?messageID=5851978#5851978

  • My iPhone won't power off and I have no sound and my volume controls disappeared

    My iPhonw won't power off and I have no sound and all my volume controls disappear. Can anybody help me?

    i mean that after i use my phone it won't go to a black screen after a few minutes...i guess maybe its called to 'sleep' but the screen stays bright...the light doesnt dim.

  • This mini is operating OSX 10.6.8 and trying to update to Mountain Lion but upgrade stops and a black overscreen displays saying to power off and power on.  The upgrade fails.  What's the problem?

    This mini is operating OSX 10.6.8 and trying to update to Mountain Lion but upgrade stops and a black overscreen displays saying to power off and power on.  The upgrade fails.  What's the problem?

    Hi Fred,
    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair. Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

  • My iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger

    my iphone 5 keeps randomly shutting off and won't turn back on unless I plug it in to the charger

    I'm experiencing the same issue. It's one thing to have to re-power up but to not be able to do so without plugging in the charger when the battery is substantially full, is a real drag.

  • IPhone 4 will not power off

    My iPhone 4 won't power off.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

Maybe you are looking for