My iPhone 5 continues to shut off and on frequently. And the battery indicator is wrong.

My iPhone 5 continues to shut off and on frequently. And the battery indicator is wrong. I've already tried to restore it and back it up. But still no solution.

To rule out a software issue, try to set it up as new device without using the latest backup:
Use iTunes to restore your iOS device to factory settings - Apple Support
How to erase your iOS device and then set it up as a new device or restore it from backups
If this does not work, your problem might be hardware related and the phone needs to be checked. Given the age and use of the phone, you might have just get the battery replaced.
iPhone - Contact Support - Apple Support

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My iPhone 4 just shut off for no reason and won't come back on?

My iPhone 4 just shut off for no reason and won't turn back on.. ??

Hi there 203nancyc,
You may find the troubleshooting steps in the article below helpful.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

My iPad shut off for some reason. The battery was charged. I couldn't get it to turn back on until I pressed the on button and home at the same time.Why did that happen?

I had trouble upgrading my iPad2 toiOS 5.1.I have had it for about 1 year. I had never upgraded it. I tried a few times but I kept getting a message that I would loose everything on my iPad if I did. I bit the bullet andfigured that I would restore it from the back up on my laptop. Some of the backup files were corrupted. I was unable to retore my exchange email or my notes from the noted app.
Today, my iPad shut off for no reason and I couldn't get it to turn on again, even though the battery was 70% charged. I had to press the on button and home button to get it to come back on.

I'm not sure what problem you are experiancing but it would be well worth contacting apple.
If you have had it for less than one year it should be covered under warrenty
All The best
Eloise

Help? my iphone 4 has shut off. i left it in the car all day but it didnt over heat or anything because it worked afterwards. but now it wont come back on. ive tried updating it, and holding down the home button. my lock button doesn't work.

i also tried hooking it up to the charger but nothing

Dear Ashley - Y'day, I had the same problem. Before shutting off the phone vibrated for a minute or two and then the phone stopped working. I tried restart, charge all through y'day but it did not work. However, I left the phone without charging over night and tried today morning - luckily, it started and prompted me to upgrade to 5.1.1, which I did. I too have posted a question for help if there is some bug to fix. Hope your phone will also work again. All the best.

Why does my iPhone 4s keep shutting off when it gets to 15% battery life?

It just shuts off, and once I put it on the charger, it will turn on with 18% or more. This has been happening for the past few days now, and I don't know what's going on o_O

Have you been doing the recommended running the iPhone until it powers down then recharging to 100% once a month or so, in order to keep the charge readout calibrated?

Iphone 5 ios7 shuts off randomly while charging, surfing the net, on lockscreen

I had the same problem with my iphone 5 after updating to 7.0.4. For one month the phone was doing well than the symptoms started. First the phone had 60% off battery i plug it in the wall charger and after 5 minutes it turns off. I did a hard reset and the phone boot properly. Than i plug it another time and after 10 minutes i went to check and it was down again. My wall charger and usb cable are genuine. I tried with different charger and usb cable but with no results.
That i tried to charge via PC and i had sucsses. Than another day the phone had 93% of battery and using 3G on youtube the phone crashed (turn off). Then again and againg using the 3G. I kept charging the phone via PC those days because with the wall charger it shuts off, in the same time i didn't use 3G and cellular data, only wireless. The phone went fine for 2 days than it started crashing again and i had to do a hard reset every time to get it back on because the screen went black. Also on the diagnosis section it started creating panic.plist and reset counter. I searched on web for fixes and did a restore to 7.1.1 puting the phone on DFU mode. The phone got worse after the update, it started crashing every 5 minutes, with 3G, celluar data, wireless ON or OFF it didn't matter anymore. It started a new symptom with the battery full or half or any time i pushed the sleep/wake button after 1 minute the phone turned off, every single time and i had to do hard reset. Than for one day what i did was letting the iphone with the screen always on and with no nano sim in. I let it drain than i recharged full via PC and put another nano sim card. Since than the phone was fully functional, never crashes or turn off, i started charging it again with my old wall charger and usb cable. I think the problem was with the sim socket, plus old sim was macro and before puting it to the iphone when i first get it, i cutted the macro sim with scissors to make it nano to fit in the phone, and i pushed it hard the slot to feet perfectly.

Hey dMARSELj,
Thanks for using Apple Support Communities.
iOS: Device unexpectedly restarts, displays Apple logo, or powers off
http://support.apple.com/kb/TS5356
Have a nice day,
Mario

My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off. Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes some

My iPhone 3Gs randomly shutting off at any given moment. I could be in the middle of a text, a call, or doing some games and it'll just shut off.
Now here's the unique part. When I go to turn it back on, the apple loading screen pops up but it takes somewhere from 3-5 minutes for it to boot up. Then the lock screen with the time and whatnot shows up. From this point on, my iPhone has a chance to shut itself back down and I have to repeat the process over and over again. Most of the time the lock screen flashes and then goes straight to black (shut down) but sometimes I can make it a few menus before it shuts itself down.
The only way to keep the iPhone on is to plug it into a charger of any sort. I'm fairly certain it isn't a battery charge issue because this happens at any % of power and sometimes my iPhone can use up all of its charge and not have this happen while other times I can be at 90-100% and it could randomly shut itself down. What can I do in this situation if some has some solution to this problem please let me know on [email protected] Thanks!

Not sure if this Term is Relevant towards an iPhone but, my iPhone won't Post unless if it's plugged into a Charger.

My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!

My iPhone 4 is shut off and wont turn back on, unless i plug it in an outlet & when i do that it says "connect to Itunes" & then i do that and the phone wont turn on & it shows nothing is plugged in . HELP!
& it keeps trying to turn on but it wont . like the apple logo pops up for a minute , then turns off.

Had exact same problem. Rang Apple support and various apple repairers. All of them said in effect, too bad, you'll have to lose everything since your last backup. It's a work phone with very important stuff on it and the latest backup was on a computer that had a virus. Convergence of crap :/
Happened to talk to a friend who said to try replacing the battery. Did that. Problem fixed. All data saved.
To all Apple support people: rather than say 'once it's in recovery mode you lose all data' try saying 'replace your battery and see if that works first'!!!!

Is there a way to remove my facebook contacts from my phone contacts list? I had an iphone 4 and it was easy to shut off from teh contacts through the groups link at the top left, but the iphone 5s does not have this feature nor can i figure it out throu

Is there a way to remove my facebook contacts from my phone contacts list? I had an iphone 4 and it was easy to shut off from teh contacts through the groups link at the top left, but the iphone 5s does not have this feature nor can i figure it out through the settings feature or anything else....HELP please as it is annoying to see all of these contacts!

Hello ymprice91277, let's solve this mystery! To unlink the Facebook contacts go to Settings, Facebook, turn off contacts.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

My iPad 2 is only 7 months old and is draining battery life quickly some days and others shutting off at 40% - 50% and when I turn the iPad back on it keeps turning it self off continuously. I have a feeling the battery could be faulty, what do I do?

My iPad 2 is only 7 months old and is draining battery life quickly some days and others shutting off at 40% - 50% and when I turn the iPad back on it keeps turning it self off continuously. I have a feeling the battery could be faulty, what do I do?

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...

My iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore

my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore

Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden

My iphone 4s just shut off and when i charge it the apple appears but it goes back to black screen...help please?

my iphone 4s just shut off and when i charge it the apple appears but it goes back to black screen...help please?

Hi Haleynichole_99!
I have an article here with some troubleshooting steps that can help you resolve this issue with your iOS device:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using the Apple Support Communities!
Cheers,
Braden

Iphone 4 auto shut off when battery 20% and lower.

My Iphone 4 auto shut off when battery 20% and lower. The phone is only 1.5 years old. Can I know why this happen?

Most commom reason for this is faulty battery. You could try Restore with iTunes on computer, at end when prompted, Set Up iPhone as New. If still problem and you have AppleCare, take to Apple for resolution. If no coverage, make Genius reservation and take to Apple Store for quick free battery diagnostic testing.

My iPhone 4 just shut off and after charging all night still won't come on

My iPhone shut off after using it and charged it all night it still won't come on How do I fix this?

See Here for > Frozen or unresponsive iPhone
Try this First...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
More Info here...
https://discussions.apple.com/message/19521062

My Iphone 4 just shut off and now will not turn back on.

My Iphone 4 just shut off and now will not turn back on. I was listening to music, it started to make a static sound then shut off and will not turn back on. What do I do?

Battery dead?
Plug it into the charger that came with the iPhone and plug that into a known good wall outlet. Leave it plugged in for 20 minutes. Then while still plugged in reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

My iPhone 5 continues to shut off and on frequently. And the battery indicator is wrong.

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