My iphone 5 died and wont turn

     `     I got my iphone 5 not even a year ago in june. ive been having some trouble with it charging because its not the original charger. i used a friends original iphone 5 charger and it worked fine before. my phone died and i wasnt in acess to the original charger. the charger that i have been using that hardly works now completely doesnt charge my phone. i took it to the verizon store and they told me it was water damage, which it isnt bc i looked in the slot and the circle isnt red, its still white. i tried resetting by pressing home and lock button but still nothing. i bought a new verizon store brand charger and it still didnt work. they also tried to use an original iphone charger that was being used to display them in the store but not for long and the charging icon didnt pop up. do i need a new battery or charging port? someone please help!

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Get your lock button fixed then you can restore your phone.

Similar Messages

  • Iphone 5 -- Died and wont turn on.

    I hadn't had any problems with my iphone until today. I have an iphone 6, and while I was at work today my phone died, do to the loss of battery. I came home and plugged it in. When I did so it didn't turn on, over 2 hours have passed and it still hasn't. I read the other answers, holding down the home/power buttons don't do anything, when I plug it into my laptop; itunes doesn't recognize the phone. I don't know what else to do and I really don't have enough time to go to the apple store. Can anybody help?

    ralucafromrom wrote:
    So i have an iphone 5. it worked perfectly fine untill last night when the charger (it wasnt an original apple one) stopped charging, the jack was heating up really fast and the screen showed that the cable wasnt a legit one and it might not work with the device. The battery died during the night so i bought a new charger, an original apple one and the phone is still not working. I tried the itunes thing where you hold the lock and home button one but nothing.
    What do you thing the problem might be? Did the old charger affect the battery or something? I'm desperate.
    If you have charged it for at least 30 minutes with the Apple adapter and Apple cable try resetting the phone. Hold the HOME and SLEEP buttons until an Apple logo (or something else) appears. If nothing appears after 30 seconds of holding the non-Apple adapter may have zapped something in the phone (it wouldn't have been the battery, but it could have been the interface chip in the Lightning cable or the charging circuit in the phone). In that case take it to an Apple store for further diagnosis. Make an appointment first: http://concierge.apple.com/reservation/us/en/techsupport/
    If a message or image other than an Apple logo appears follow its instructions.

  • HT4061 Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?

    Hello, my iphone died and wont turn back on again even when i left it on the charger overnight, how can i get it to turn on?

    Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

  • My iPhone 4 suddenly died and wont turn on

    my phone was at 90% and then suddenly turned off when I dropped it. After trying to turning my phone on the screen demanded to be charged and now it only shows the low battery icon and wont turn on or connect to my PC and iTunes.

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot. It could take up to 30 seconds of holding to get this to work. If it does not come on after that, it is very possible that your dropping it has damaged something causing the device to stop working. If the reset does not work, then make an appointment at the Genius Bar at Apple to get the device checked.

  • My iphone shuts down and wont turn back on. any help please

    my iphone shuts down by itself and wont turn back on, what should i do?

    If you didn't see anything at all your phone has defective hardware. Connect to the charger again, and while connected hold both buttons. If the phone comes back on, but goes off when you disconnect the charger, you have a bad battery. If it doesn't come on at all you have a hardware failure of the phone. If you see any instructions on the screen, such as an image of a phone connecting to iTunes, follow them; your phone may need to be restored.

  • I was charging my ipod 5 touch and it died and wont turn on

    i plugged my ipod into the wall charger because it was about to die so i stayed on it but then my ipod died and i thought nothing of it i thought it probably died because i was on it so i waited a couple minutes for it to turn back on but it wouldnt but i just thought that it was so dead that i had to wait until it got enough charge to turn on so i took a 3 hour nap and woke up to see if my ipod turned on yet and it hasnt and so i started to panic and plugged my ipod into every wall outlet in my house and then i plugged my ipod into the computer and itunes wouldnt pop up and my ipod still says its not charging so i dont know if its the charger is broken and thats why its not charging or if my ipod went into recovery mode so can you help me?

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar
    And maybe:
    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • Iphone shut down and wont turn back on. Help me!!!

    iphone 4 shut down and wont let me turn back on. Help me!!!

    Reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.

  • Iphone went off and wont turn back on

    Iphone 4s wont turn on, my alarm clock was going of one minute, i knocked it off, then 5 minutes later i go to unlock my phone and it was just blank, it will not knock on now, iv tried charging it nothing happens

    Hi chlo267!
    Try using the steps in the following article to troubleshoot this issue with your iPhone:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Thanks for being a part of the Apple Support Communities!
    Cheers,
    Braden

  • Phone died and wont turn back on

    I replaced my phones battery after it wouldnt turn on and now the new battery has done the same thing and cannot turn it on again and i do not want to pay for another battery?

    You are not supposed to replace the battery by yourself. If you do, Apple will not service the phone anymore and you'll have to look for a 3rd party repair shop to get your device fixed. And we can't help you either, due to the Terms of Use.

  • My iPhone died and wont turn back on. My home button doesn't work to reboot it.

    It died last night and I put it on the charger and nothing happens not even the battery symbol comes up. I do have the iOS 7. I can't restart it because my home button doesn't work and i have to use assistive touch. It won't show up on itunes when i tried to plug it in. It's not the charger because it works on my other i-devices. I have an iphone 4.

    If the screen and iPod does not show any life then letting the batter drain will not do anything.
    If you tried another cable and tried ReBoot on another computer and still problem then your iPod has to be repaired/replaced
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • My iphone went black and wont turn on and when i plug it up into the computer  it just keeps vibrating. What should I do? PLEASE HELP ME!

    My iPhone 5c has suddenly turned off and went blank. I then tried to plug it up to the computer to restore it but i cant because my phone has a password on it and i CANT TYPE IT IN. Also when i plugged it up it started vibrating again and again constantly. What should i do?

    It is probably still worth while taking it to an Apple store for a possible OOW replacement and let them make the decision, as it was broken before the OP took the back off.
    See note below...

  • My iphone shut off and wont turn back on

    My iphone shut off on it's own and will not turn back on. It is only a few weeks old and has not suffered any trauma. Is there a way to reboot it?

    Press and hold both the Home Button and Sleep/Wake Button together for a minimum 30 seconds or until the Apple symbol appears.

  • My z1 compact died and wont turn on

    Hi
    First of all i read almost every thread here and can;t find solution to my problem.
    Yesterday evening i had some issues with my phone. It began to turn off just by itself in my pocket and it was kind of strange to me. It lasted few next hours until i got back home and plugged it into wall charger for all night. And it was good since then for maybe 2-3 hours. Then it turned of again. And it was it. From that moment i just can't turn it on. Even this thing with holding power button and volume up button doesn't work,  it doesnt even vibrates 3 times..... What the **bleep**.
    My computer also doesn't see my phone so i can't use pc companion.
    I have many data on my phone which i just dont want to be lost somehow and before sending it to sony center to fix it maybe somebady has any idea what can i do about it?
    Thanks a lot for your help in advance!

    You may need to perform a software repair using PC companion.The process will erase all internal memory.You might need to charge your device for about 1-2 hours before so the device has at least 60% battery.
    Make sure the device is not connected to computer or laptop and turned off (sometimes you have to press power button and volume up until the device vibrates 3 times or on some devices you have to press the small button near the SIM tray or on the back of the device).
    Open PC companion->support zone->phone/tablet software update->repair my phone/tablet blue highlighted.Follow the steps given,do not connect your phone until prompted to press volume down while plugging USB cable.
    All we have to decide is what to do with the time that is given to us - J.R.R. Tolkien

  • Ipad Randomly Died and Wont turn back on! Please Help! What Do I Do?? :(

    Hey people, earlier on i was just generally using my ipad, facebooking and stuff, it was on around half battery, i looked at my tv for a minute, looked back at my ipad, and it was dead! it will not turn back on, no buttons do anything, plugging into itunes does nothing, and charging does nothing!! it has never been dropped, or harmed in any way at all, and im really scared, please help me! any suggestions will be strongly appreciated! thanks

    A system Reset cures many ills and takes but a minute to perform:
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
    A Reset does NOT delete apps, photos, movies, music or any other data. A Reset does NOT delete any settings for email, network access, etc.
    Also, you might wish to download the 4.2 User Guide. Pay special attention to page 170.
    http://support.apple.com/manuals/#ipad

  • My iphone is broke and wont turn on how do i get my contacts off of it

    i need to get my contacts

    Have you tried a reboot - hold both the power and home buttons until the apple logo appears, ignoring the red slider if that appears?
    If that does not work, take it to an Apple store genius bar and have the techs check to see if the battery is damaged.

Maybe you are looking for

  • Photoshop crashes when I use Edit in Photoshop CC 2014 from Lightroom 5.6

    I have Adobe Lightroom 5.6.  Whenever I try to Edit in Photoshop CC (2014) when Photoshop has not been started, Photoshop immediately crashes with a message of: Adobe Photoshop CC 2014 cannot be opened because of a problem. This happens regardless of

  • Recording to a blank cd

    I will be teaching a class at my home on Saturday. Is there a way for me to record the class (to a cd) using my laptop?

  • My number doesn't receive skype calls, and it's no...

    Hi everybody... (I tried to post this message but it didn't appear, sorry if it's a duplicate) When someone calls me to my cellphone number, it says I didn't pay my cellphone bill and can't commutate the call... I call my company and as it's expected

  • Is it necessary to use the standard function modules always?

    Hi All,    Suppose i can retrieve the BUSINEES PARTNER ID from the table BUT000 with the help of 'BP_GUID' field through a select query statement.  Now is it necessary to use a standard function module to retrieve the same data. what about the perfor

  • Computer name and OU not applying

    I am not really sure why this no longer is taking effect, but in the past, we start an image, we get the option to Name the computer in the Deployment Wizard. Then it will image the computer, use that name we put in, and also place it in the correct