My iPhone 5 doesn't charge with new iTunes
I just upgraded to OS X Yosemite on my mid-2010 MacBook Pro and I plugged my iPhone 5 in so I could sync it with iTunes. The phone icon shows up and my phone says it's connected and charging, but less than a minute later, it's not charging anymore. My phone's name appears at the top of the iTunes screen but nothing happens when I click on it. Meanwhile, my phone's sync icon is steadily spinning even though no information is being traded. I can't tell if it's just my phone acting wonky, iTunes being stupid, or OS X screwing everything up. The only time my phone actually charges with my computer now is when I plug it up while the computer is closed.
I'm expecting to get my iPhone 6 plus very shortly so I'd like to have this problem solved before it comes so I don't have the same problem with it.
Does anyone have a clue where the problem is and how to fix it?
Hello there, YueBay.
The following Knowledge Base article offers up some steps for troubleshooting charging issues with your iOS device:
If you can’t charge your iPhone, iPad, or iPod touch
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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