My iphone 5 doesnt sink to my itunes

I cant get my new iphone5 to sink up with my itunes. it said that i need to upload the new itunes and I did . now its saying that my softwear is to old on my comupter

Hello Cat13Cuellar
Not sure if you have tried the steps in the articles below to get your iPhone back up and running. The first one will force your iPhone into recovery-mode and iTunes should ask to restore your iPhone. The last two articles are for troubleshooting the connection to your computer depending on what type of computer you have.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Regards,
-Norm G.

Similar Messages

  • Hello  i got  problem. iphone doesnt restore  even using itunes.its stuck in recovery mode and i cannt do anything with it.error 1015  is there any way to reinstall software even if itunes cannot deal with it ?

    hello  i got  problem. iphone doesnt restore  even using itunes.its stuck in recovery mode and i cannt do anything with it.error 1015  is there any way to reinstall software even if itunes cannot deal with it ?

    Usually this error occurs when trying to downgrade the iOS or in a previously jailbroken phone.  In this case, you cannot get help here.  The internet and Google are your best friends.

  • HT1296 My new iphone doesnt connect to my Itunes on my imac. :(

    My new iphone 4s doesnt connect to my itunes When I plug it in My old phone did automatically but nothing when I plug the new one in. Please help.

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • Can someone plz help me. my iphone doesnt show up on itunes??

    it isnt showing up on my devices in itunes

    yes i tried everything except that third party stuff because it looks like alot of work. but i mean it used to work just fine. i even used to sync my phone wirelessly

  • Why my iphone doesnt connect to itunes store, why my iphone doesnt connect to itunes store

    my iphone doesnt connect to the itunes store anymore - when i am trying to download apps / update apps as soon i enter my password the error message shows. i really do need help the apple customer care doesnt have any advices phonewise :-(

    since you cant uninstall the store and reinstall it I would first suggest resetting your phone by holding the home button and sleep wake button for 15 seconds until you see the apple logo appear if that doesnt work I would suggest restoring your phone from backup if that doesnt work I would restore your phone as new and finally if that doesnt work I would take it to a apple store..

  • IPhone is not recognized by iTunes.  would like to backup/sync.  itunes is older version, using OSX.  itunes recognizes pics but not the device.  I am unable to DL the latest iTunes

    Here is the deal, i have not been a good mac owner in the sense that i probably havent had proper updates throughout the years.  Hence, my itunes is out of date and my iphone doesnt get recognized by itunes (poor fella).  but the strange thing is that my other iphones were recognized. 
    Here is the kicker, my cloud has a backup on my iphone and my ipad recognized on the iPhone device taking up 587.2 mb.  IF i delete the ipad will it remove contacts and wreak havoc.

    Your other phones were probably old enough that they worked with the version of iTunes you have. When you buy a device it requires the version of iTunes current at the time of purchase.  A new phone will require a new iTunes which won't run on your Powerbook.
    I didn't think iCloud backed up to a device, the device backs up to iCloud.  Are you sure you aren't simply seeing backups in the Cloud and not something actually on your phone?

  • My iphone doesnt show up in my itunes. It shows up when i plug it into another laptop. Similarly, when i use someone else's iphone, that shows up in my itunes. Obviously my itunes wont recognise my iphone. Please help

    My iphone doesnt show up in my itunes. It shows up when i plug it into another laptop. Similarly, when i use someone else's iphone, that shows up in my itunes. Obviously my itunes wont recognise my iphone. Please help

    Hello ashbyy123,
    Thank you for using Apple Support Communities.
    For more information, take a look at:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    2. Check the USB cable
    3. Verify that Apple Mobile Device Support is installed
    4. Restart the Apple Mobile Device Service
    5. Verify that the Apple Mobile Device USB Driver is installed
    6. Check for third-party software conflicts
    Have a nice day,
    Mario

  • My iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????

    my iphone says 'iphone is disabled connect to itunes' and when i do connect it, it says 'iphone could not connect to itunes because it is locked with a password and you need to unlock it but it doesnt let me as it is diabled???????

    hi, may i know how to restore and put it on recovery mode??
    as I faced the same problem as you now...
    Thanks

  • IPhone doesnt show in iTunes after update to newest version from 8.0

    Yesterday evening i update iTunes and then go to bed. Today when I want to sync my iP witch iTunes iPhone doesnt show! But tomorow it worked. I tried to repair, then uninstall and then install again iTunes, but it doesnt help. I dont know what to do, pls help me. And sry for my english :-/

    Hello, Welcome to discussions.
    You may wish to check out http://support.apple.com/kb/TS1495
    Quick tips
    *Reboot computer, connect iPhone again and see if it shows up in iTunes
    *Connect iPhone to the different USB Ports to see if another port provides more power to the iPhone to allow it to be seen in iTunes
    *Download and Update all Windows updates and computer updates from computer manufacture
    *Try not to connect iPhone to a USB Hub, Keyboard USB connection, or USB Extended cable
    http://support.apple.com/kb/HT1430

  • I erased all content and settings from i phone because my dad gave it to me i press and hold both buttons i conected it to the itunes but it tells me its not available and my iphone doesnt open what shall i do?

    I erased all content and settings from i phone because my dad gave it to me i press and hold both buttons i conected it to the itunes but it tells me its not available and my iphone doesnt open what shall i do?

    Do you have a SIM in the phone? A SIM is required to activate the phone.
    If you do, ask your dad if the phone was jailbroken or hacked to unlock it.

  • HT4759 I bought an audio book and downloaded it to my iphone...i dropped the phone in water and i have received a different iphone when i go to itunes it doesnt show my purchase.  I have the receipt number in my email how do i retrieve it??

    I bought an audio book and downloaded it to my iphone...i dropped the phone in water and i have received a different iphone when i go to itunes it doesnt show my purchase.  I have the receipt number in my email how do i retrieve it??

    At the present time, audiobooks are a one-time download and cannot be redownloaded again for free.  You can try contacting the iTunes store to see if they would grant you an exception: http://www.apple.com/emea/support/itunes/contact.html.

  • TS1363 my iphone 4 doesnt show up in itunes. it is also locked on the 'connect to itunes screen' when unplugged from the computer. help me!

    my iphone 4 doesnt show up in itunes. it is also locked on the 'connect to itunes screen' when unplugged from the computer. help me!

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • HT201269 my computer was re-imaged for school and now when i plug in my iphone it doesnt show up on itunes. Any solutions??

    my computer was re-imaged for school and now when i plug in my iphone it doesnt show up on itunes. Any solutions??

    Can you connect a USB memory stick to the school's laptop?

  • I have iphone 4 and it doesnt update with my itunes.how can i get it work?, i have iphone 4 and it doesnt update with my itunes.how can i get it work?

    i have iphone 4 and it doesnt update with my itunes. i'm runing 4.2.1(8C148) with baseband 03.10.01. whenever i update it, it says "the iphone could not update. this device is not eligible for the requested build". i dont know what this mean? can anyone help me??
    thanks

    Hello,
    I have had the same problem as you, and have spent the past 2 days figuring it out. I have been on the phone with AppleCare 3 times, and been to the Apple Store once as well. I ended up reinstalling iTunes completely, creating a new Administrator account on my Mac, and getting a brand new iPhone 4. None of these fixed the problem. I did figure it out, and hopefully this helps you as well:
    http://support.apple.com/kb/TS3297?viewlocale=en_US
    Follow the drop menu for "Blocked by Configuration"
    Follow these steps
    I have a Mac, and I skipped everything except for the Terminal instructions.
    I did the Terminal command, added # and a space in front of the only line it showed that had apple.com in it, then saved and exited. My update worked perfectly immediately after I completed those steps. Again, I hope this helps you as well!

  • My Iphone doesnt turn on after updating. It keeps on blinking the apple logo, even after seeing the low battery image, i tried to charge the iphone. Then I tried to connect to itunes. But itunes cant recognize the device. What should I do?

    My Iphone doesnt turn on after updating. It keeps on blinking the apple logo, after seeing the low battery image, i tried to charge the iphone. After charging for 30 minutes, it still wont turn on but keeps on blinking the apple logo. It has been blinking for 2 days. Then I tried to connect to itunes, but itunes cant recognize the device. What should I do?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps..
    But... if the Device has been Modified... this will Not necessarily work.
    Unauthorized modification of iOS  >  http://support.apple.com/kb/HT3743

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