My iPhone 5 had been hacked. And put in lost mode. Trying to reset.

I have an iPhone 5 when I fell asleep my phone was fine and when I woke up it was in a lost/ erased mode. I tried typing in my Apple ID and password to deactivate it. But it stated that wasn't the Apple ID used to put it in lost mode and it need to be the same Apple ID. I've been work wit apple but they haven't been able to reset phone yet. I have summited my proof of purchase and everything but idk what is the hold up is. Does anyone know how to reactivate my phone so I'm not stuck using my old phone. They told me my iPhone 5 could just be an expensive paper weight. Please help.

I'm assuming you bought the phone new. Most likely your ICLOUD ID was hacked. The reason you can't reset it is the hacker changed your password. Contact Apple Account Security by calling Apple's number for your country. http://support.apple.com/kb/HE57. Ask for the Account Security Team.

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