My iphone 5 has backed itself up and restored its self to iphone 4s
I tried to update to the newest ios but instead restored my phone to the last back up. My iphone 5 now is set up as my last iphone 4s. I've lost messages, pictures and music.
Any ideas
If it is defective and your within your warranty period then they should replace it. But , have you went trhough all the trouble shooting steps such as,
1)restart your phone
2)reset your phone by holding down the home and off button until the apple symbol comes up
3)restore your phone in itunes from your backup, then if still not fixed, restore as new
Similar Messages
-
My iphone has turned itself off and wont turn back on again, what do i do?
my iphone has turned itself off and wont turn back on again, what do i do?
tried that did nothing, but saw that if i hold both buttons it turned itself back on. thnak god! wonder why it did it though.
-
My iPhone 5c has turned itself off and won't turn back on, any ideas anyone?
Hey Jswalker1969,
Thanks for the question. If your iPhone is not powering on, see the following troubleshooting steps:
Will not turn on, will not turn on unless connected to power, or unexpected power off
1. Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
2. Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
3. Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
4. After at least 30 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen. Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
5. If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
6. Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
7. If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
For additional information, see this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks,
Matt M. -
My Ipad has locked itself up and is posting the followning message: iCloud Backup This iPad has not been backed up for 2 weeks.... I've plugged it in, it should be connected to rgour home wi-fi, but I cant get the message to go away when I push OK. I cant get it to do anything. It is fully charged, but I can't even turn it off (won't let me), Just continues to post the iCloud Backup message.
Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.
-
my iphone has turned itself off and asking to be connected to itunes however i cant put the passcode in for itunes to restore it as it will only let me make emergency calls. Any help?
Try a reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
-
Hubby's phone has switched itself off and won't switch back on. As far as we know it's fully charged, can't check as got a blank screen but does buzz when charger is plugged in. Has been left on charge for quite some time. As you will gather, I am sending this on his behalf.
A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
How can I turn on the WIFI on my iPhone 4s when it has turned itself off and is grayed out giving me no way to slide the button?
Debo51 wrote:
My apple id is an email address I no longer have.
I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?
Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See Changing the name you use for your Apple ID if you'd like more information.
Note: @mac.com and @me.com Apple IDs can not be renamed. If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.
From here > http://support.apple.com/kb/HT5622 -
I restarted my iphone after it wouldnt stop restarting every 5 seconds so i plugged it into i tunes backed it up and restored it but when i did my phone had no data and that back up i made is gone... is there anyway i can get this back please eveything is gone, 1,700 photos 500 contacts all my emails and texts. i have a Time Machine can i restore itunes that way and have it?
I suggest plugging your iPhone into a wall socket, and letting it sit for many hours (while connected to WiFi).
-
Had 3G, moved to 3GS. Backed up 3G and restored 3GS from backup with no problem on a Dell computer. But now when I want to add songs, I get itunes message of death that the new iphone is synced to another computer and now wants to erase everything. How can I add music without erasing everything on my new iphone?
Yes, I was aware of this but the phrase "Any items imported from audio CDs or acquired from other sources will not copy from your device to the iTunes library." is what worries me. Will this eliminate my Notes, Calendar Events, etc or will it apply mostly just to the music?
-
hi my iphone was fully charged and turned its self off, i have tried to turn it back on and reset it, but no luck so i have plugged it in to my pc and it displays the apple logo and then goes back off i have tried this a number of times with no success anyone got any idears?
Try here:
iOS: Not responding or does not turn on -
I have an iPhone 3GS that I dropped in water for a moment. After drying it and everything, it still does everything but get service. Can I back it up and transfer its data to a new iPhone 3GS? I heard something about how loading a backup from a water damaged phone could mess up the new one... is this true? I would truly appreciate the help, please let me know, thanks!
Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.
-
My first IPAD 2 wireless failed, so a second IPAD 2 was sent to me. I have game apps that aren't transfering at the levels I have achieved. Is there a way I can keep the game app levels where I am? ie, Planet fish< solitaire, Sudoku, bejeweled 2, shazam-(has saved my content)...so why has some of these not saved my content? Or is there something other than back up, syncing and restoring that will save what I have accomplished so far?
Thamks
CAssuming that the Library is intact, then simply drag the back up to your internal HD - put it on the desktop and open it, to make sure all is well:
Hold down the option (or alt) key key and launch iPhoto. From the resulting menu select 'Choose Library' and point it at the Library on the desktop.
If it is, trash the one in your Pictures Folder and put the restored one in its place.
Regards
TD -
I have 2 I phone which is using same apple id to back to icloud and restore it. I want to use different id on the one phone what can I do or change the id?
Welcome to the Apple community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add a new account by tapping the "create Apple ID" button. (Settings > iCloud, scroll down and hit "Delete Account") -
I restored my phone on iTunes, but when I did, all my info deleted and now it's my sister's old data. I tried to go back on iTunes and restore, but my original data isn't even an option. How do I get my old data back?
Before you did the resotore Via itunes you should of made a Back-up of your Data. But to be honest, i don't think that you would be able to get that stuff back.. Sorry mate
-
My Iphone 4 has just turned itself off and I cant turn it back on. It had a full battery before it cut off so its definetly not the battery, however I have found recently that the battery has been running out really quickly. any ideas what to do? Thanks
Try resetting your phone:
Press the sleep/wake button & home button at the same time, keep pressing until you see the Apple logo, then release.
Maybe you are looking for
-
Calendar Component and validation errors
Hi, For the first time I am trying to use the Calendar component to insert a date field in my SQL Server db. The problem: I can insert a date column only if its of type java.sql.Timestamp. As Timestamp extends the date object.. I tried to bind the se
-
I have an ipod classic and recently reset it. Now I cannot sync my purchased movies from my itunes library. It says they are missing.
-
Font style of pdf files changes when it is opened with adobe reader 10.1.2 version
The font style of pdf files changes if opened with adobe reader 10.1.2 version. Plz suggest wht to do.... Following is the screenshot from adobe reader view: 75 % zoom in adobe reader (issue) view: 75 % zoom in foxit reader (no issue) Thanks, Neha
-
All my song info.... gone
I had went in and changed all my song information to have the right album titles, and play in the correct order. When I downloaded the newer version of iTunes it earased all of the information I put in. That was a ton of work that I dont feel like do
-
Hello I am having some trouble with my Nokia Lumia 520. I can`t personalize my start screen and lock screen; another issue is that I can`t find the Spartan browser and battery saver does not enable. please answer me. contact me with [email protected]