My iphone 5 has been scratch
My iphone has been scratch and i didnt notice that when i unbox it... Can you help me how can i fix this?
Warranty and support are only valid in country of origin.
Take it back to the country where you purchased it and to an Apple store.
Or just put it in a case and forget about it.
Similar Messages
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Recently my iphone 4 has been acting dumb
i'm not sure why it is doing all this things but here is a list of what is recently has been doing:
when i charge it, the screen goes completely black and this little white loading circle is in the middle and it does that for ages and finally loads. (the black screen with the white loading thing happens sometimes even if i'm not charging it and it lasts for about 20 minutes)
it made all my pictures and videos and albums that were in my gallery disappear but they're slowly coming back (it says restoring 24 of 1,084 with a loading thing) it has done this about 3 times now
it deletes all my saved messages and it has never brung them back
sometimes when i try to open apps it closes them in approximately 2 seconds
sometimes when i'm using an app it will exit it out in the middle of whatever i'm using
i only have 4 apps downloaded and it says i've ran out of storage completely which means i can't use my camera, download more apps, or update anything
when i listent to my music it will suddenly stop and i'll have to go back to it and make it play again
basically those are all of the things my iphone 4 has been doing and i've dropped it a few times but i've never dropped it really badly to where it's cracked, my phone actually doesn't even have one scratch on it so i don't understand why these things are happening and i've had it for about 9 months so if there's anything you can do to help me fix it that would be really appreciated. also, i have not done the software update ios 6 because appearently i don't have enough storage to do that either.idkhelpmyphoneisbroken wrote:
if i do that will i lose all of my pictures and videos permantely? because i really don't want that to happen.
If you are using the iphone as it is designed you won't.
You should be importing all pics/vids taken with your iphone to your computer regularly as you would with nany digital camera.
Restart loses nothing, nor does reset.
Restore does erase, but you should always make sure that pics/vids are imported, contacts and calendars are synced, music is transferred to your computer. -
my iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. I thought it was a one/two-time thing, so had to manually eject SIM card and put back in. Today, after it happened twice in 12 hours, someone told me to reset - i thought they meant reset all settings, not network settings. while in the middle of resetting, there was an invalid SIM card again. so a few questions - which should i do first? try to manually back up from itunes (not connected to cloud - will be after tonight!), or eject SIM card? don't know if one will jeopardize the other. also, the last time i backed up was 6 days ago - have taken hundreds of pics since then - are those all lost? is there a way to essentially not reset? i thought the reset was okay because it said i'd lose no data or media. Help! thanks much!
my iphone 4s has been reporting invalid sim/sim card failure intermittently for a week. I thought it was a one/two-time thing, so had to manually eject SIM card and put back in. Today, after it happened twice in 12 hours, someone told me to reset - i thought they meant reset all settings, not network settings. while in the middle of resetting, there was an invalid SIM card again. so a few questions - which should i do first? try to manually back up from itunes (not connected to cloud - will be after tonight!), or eject SIM card? don't know if one will jeopardize the other. also, the last time i backed up was 6 days ago - have taken hundreds of pics since then - are those all lost? is there a way to essentially not reset? i thought the reset was okay because it said i'd lose no data or media. Help! thanks much!
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My icloud account is not verifying it says check my mail witch I have done and I get a message say your iPhone for has been used to set up and Icloud account but still can not use the icloud can anybody help me.
Be sure you are checking the email account that you used to set up the Apple ID you used to create the iCloud account. Also, be sure to check your spam/junk folder as well as your inbox. The email you should receive looks like the image below. When you get it, click the Verify Now link.
If it still isn't there, try going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right look for a link to resend the verification email. -
I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??
Hey there byambar,
Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
Use Accessibility features in iOS - Apple Support
This article will help you resolve the issue with your iPhone being disabled.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
-Jason -
My iPhone 5s has been deleting my calendar. First time, just the calendar, then next time the calendar and contacts, then yesterday, calendar, contacts, notes and reminders. The phone is only 6 months old or so and is on iOS 7.1.2 (although I need to update it- but have to do some storage management first...)
I have looked at my calendar in my icloud account and it is a week or so out of date, even though it supposedly backed up from my phone on Friday. I am becoming very frustrated by this. Am I doing something wrong? Advice would be much appreciated. In the past I have deleted my icloud account from my phone and then re-signed in, as well as sharing my calendar with myself to restore it, and it works eventually.Sorry I misstyped- it is an iphone 4s.
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How do you get your photos, apps etc. from the iCloud after your iPhone 5 has been set up at the AT
How do you your get your apps, photos, etc, from iCloud after your iPhone 5 has been set up at the AT&T store?
http://support.apple.com/kb/HT4859
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okay, so lately my iPhone 3GS has been telling me i have no service what so ever for the past two days. But today when i was on the bus going home from school, i had perfect service and everything until i got close to my house (to clarify, i live somewhat far out from the center of town, and my school is right in the middle of town.. didnt know if that would affect anything). So then i asked my Dad about it and he reccomended restoring and updating my phone to see if it helped because im a couple updates behind. So i plugged it in, backed it up, and began to restore and update it. All was well until it got to the "verifying the restore with apple" stage. I was watching the rose bowl and not paying attention while it was on, but remembered that it started that stage at the beginning of the game. Now the game just ended 5 or 10 minutes ago and lasted a goood hour, hour an a half, and its still verifying!! i dont know what to do... HELP!
Did you check the security software settings? iTunes has to be able to contact Apple during the update process: iTunes for Windows: Troubleshooting security software issues
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My iPhone 4 has been dead for 24 hours and I've been charging it for 12 hours and it still won't turn on. I have tried holding the lock button and home button down, even connected it to computer but nothing's happening, it randomly died on me.
Hi Lauren,
When troubleshooting power issues, we want to make sure we have followed all steps outlined in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
- The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
- The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
- Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
- If the display turns on, go to step 4.
- If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M. -
My iPhone 4 has been recently stolen :( and I am wondering how can I be able to blocked my iPhone 4 so the one steal it cannot use my phone pls let me know what to do thanks.
Apple does not get involved with lost or stolen items. A carrier may offer IMEI blocking (non in the USA currently do, but elsewhere some do). Your carrier would already know your IMEI number anyway, so just contact them and ask them about it.
It is VERY good that you had a passcode lock on the device. That means your personal information will be safe. And yes, after 10 failed attempts (each with increasing time out between allowing another attempt) the device will permanently lock them out until they restore the device in iTunes. Anyone can go ahead and restore your iPhone as new in iTunes, but that also wipes everything off it and restores it to new condition - which does mean they can go off and use it as theirs, but at least all your data is gone.
Did you file a police report it was stolen? Also your carrier should be told (and ask them about IMEI blocking). Sorry it is gone, but you did the best thing possible to protect yourself and your information when you set up that passcode lock. -
Hello Apple Support,
My iPhone 5 has been stolen and I want to lock the device totally.
My Apple ID is **********Stolen Device Serial Number: DN*******TWD
Stolen Device EMEI: *********.
<Edited by Host>Sorry if my English isn't correct because of I'm Italian.
You must switch on the lost mode on the app " Find my iPhone ".
If you can see it on the map of this app, you will know where is your iPhone in that moment.
REMEMBER: you can see your iPhone on the map of " Find my iPhone" only if it is online. Indeed you can't see your iPhone if it's offlined or switched of. -
Why does my login screen when scrolling mouse over appear pixalated (has small squares wherver the mouse scrolls until the entire page has been scratched like a lotto ticket:) ?
OS X Lion: Login window partially appears, cursor movement redraws screen
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HT1212 restoring an iphone tht has been disabled without itunes
How do i restore an iphone that has been disabled due to too many passcode attempts. Phone never synced to itunes. Already tried restoring but it said an unknown error occurred and stopped. What can i do to get it working again?
This relates to error 9006.
Errors related to third-party security software
Error 2, 4 (or -4), 6, 1000, and 9006
Follow the steps to troubleshoot security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. An incorrectly set default packet size can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or phobos.apple.com isn't blocked by a firewall or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under "Advanced steps > Rename, move, or delete the iOS software file (.ipsw)" below for file locations.
Restore your device while connected to a different network.
Restore using a different computer. -
i need help my iphone 5c has been on charge for 5 hours and still has not turned on past the charging symbol, what can i do? (baring in mind i got this phone 2 days ago brand new.)
Do you see a lightning bolt near the battery , Battery is charging (supposedly( IF not return to where you purchased it (also make sure that the charger is on) if still not charging with lighting bolt bring it back
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HT201401 My iphone 4 has been disabled because I cannot remember the passcode. What can I do?
My iPhone 4 has been disabled because I cannot remember the passcode. I plug my phone into the computer but it does not bring me to a place where I can restore.
Follow the directions here to force the phone into recovery mode & restore it:
http://support.apple.com/kb/ht1212
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