My iphone 5 has crashed

My iphone 5 has crashed and I need to find my serial number to enable on-line support. Any ideas?
THanks

You can retrieve the IMEI number from the Sim Tray.

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While updating to ios 6 my iphone has crashed

while updating to ios 6 my iphone has crashed, and is now stuck on the installation screen. anyone know what i can do from here?

I'm having the same problems. Can't even find out if Apple is working on it. Tried to downgrade but is not supported by apple so error 3194 comes up which is verifying with the apple web site. Which then stops everything. I understand you can modify the "hosts" file to by pass the issue, but hate doing that as it gets involved. May try it if I can't get any satisfaction from apple.

HT201210 My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

HT1414 My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to all upon and need the r

My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!

If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig

My iphone has crashed after downloding ios7,how can i reset it back

my iphone has crashed after downloding ios7,how can i reset it back???

Adnan Kavak wrote:
my iphone has crashed ...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414

HT4623 my iphone has crashed & wont reboot since updating

my iphone has crashed & wont reboot since updating

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPhone has crashed.

My iPhone has crashed. I've tried resetting it several times and it will come on but it won't let me put the code in. Anyone have a solution?

It seems your iPhone has a physical problem.

My iphone has crashed since the last software update

I have an iphone 2g I think, is there a way to tell?
But anyway it was working fine before I updated it with the lastest iphone software update and now the iphone has completely crashed. I connected it with the USB cable and it said Apple mobile device (recovery mode) tries to install the hardware and doesn't. So I unplug the iphone and try again and the same thing happens. Third time, the computer doesn't even recognize there is anything connected. On the screen of my iphone is a picture of the USB cable and the itunes logo telling me to connect but I can't.
I have tried many things to get it working, like download the driver, check if the USB apple connection is there. And from what I can see its all there but it still doesn't recognize my iphone or connection.
Any ideas? I have only had this iphone for a few months and can't understand how a apple software update can ultimately crash there products.
I need any help. Many thanks.

Copied from your previous post.
You are right the Iphone is locked into the carrier softbank from Japan and its not the 3g model its the one before it, I am not sure what model.
If your iPhone is not the 3G model - it is the one before that, this means your iPhone is the first generation iPhone or the original iPhone, which WAS NOT sold officially by Apple in Japan. The first generation iPhone was sold officially by Apple in the U.S. as carrier locked with AT&T, in the UK as carrier locked with O2, in Germany as carrier locked with T-Mobile, and in France as carrier locked with Orange and as officially unlocked by Orange. The ONLY country where the first generation was sold as officially unlocked was in France, which is required by French law.
The original iPhone - the one before the 3G was not sold by Apple in Japan directly or through Softbank.
Did you purchase your iPhone from Softbank or from an Apple store in Japan ? If so, this would also mean your iPhone is carrier locked with Softbank since the iPhone is sold in Japan officially as carrier locked with Softbank only, and this would be the 3G or 3GS, not the original iPhone. This would also mean you are roaming internationally with Softbank with your iPhone in China. If you are using a SIM card from a carrier in China with your iPhone, your iPhone has been hacked to be unlocked unless you purchased your iPhone from an unofficial source in Japan which was sold originally as new officially in France as officially unlocked by the carrier Orange in France.
Is your iPhone is carrier locked with Softbank in Japan, are you paying Softbank international roaming fees while using your iPhone in China?

My iPhone has crashed. Can I transfer my back up files to another computer and restore my iPhone from these back ups?

My iPhone 3GS crashed and now only displays the usb to iTunes screen. I came to connect it to iTunes. My computer is currently unable to connect to the internet for unknown reasons. When I plugged my iPhone into my computer, iTunes displayed an error message saying “The iphone software update server could not be contacted”.
I assume I need to download and update the IOS on my phone, for which I need an internet connection. I have a laptop with internet connection. If I connect my iPhone to iTunes on my laptop, (a different itunes library) then will it result in the loss of my photos, videos, contacts and messages as there will be no back up to restore from?
Is there a way I can transfer the back up from my PC to my laptop, so that when I connect my iPhone it is restored to the state of the last back up and I don’t lose photos/videos/contacts/messages?
Any other solutions?
Thanks

PDF documents are not "in a Adobe reader app"; they are just files stored on your device. You can transfer them as you would any other files.
If the device is still active, you could upload them to https://cloud.acrobat.com/ to share with other devices, but if it's deactivated you will probably need a cable or similar connection.

My iPhone has crashed once installing iOS 5

Is anyone else having prodblems trying to install the iOS 5 on the iPhone 4?
I backed up first like most people have mentioned to do as it can lose everything.
I installed the OS and said install to phone which it did well until it decided to crash my phone. To now it has taken me 2 hours to try and restore my phone.
I have restarted the computer, changed the cable (even though i know this isnt a prodblem) and am currently on hold to Apple to try and resolve the problem.
I have been getting error messages which include these code: -1, 37 - these are the most common ones, 1618 and oxE8000065
Any guesses in how i can get my phone to work again?

If your iPhone does not search for a wi-fi connection before you are asked whether you want to set it up as new phone or restore a backup from iTunes, then I guess you have the same issue as highlighted in this thread:
https://discussions.apple.com/message/19638850?ac_cid=tw123456#19638850
iCloud back ups can only be accessed via wi-fi that's why you are not granted this option, I have the exact same issue.

HELP my iphone has crashed

i cant turn my iphone on or off its just blank (black screen) but screen is illuminated slightly - wot do i do/

Basics from the manual are restart, reset, restore
iPhone User Guide (For iOS 6.1 Software)

Since Update iPhone Constantly Crashes

Hello, I updated my iPhone yesterday (purchased it in April '09) and since then my iPhone has crashed three times; two of which I had to restore and this last time - I am just going to leave it alone and pray it passes, but thus far it has not.
Is anyone else experience this? Does anyone have any suggestions as to what I can be doing to prevent this?
It is an 8 GB
I do have WiFi
Main apps. that I use are USA Today and Facebook
I have 50 songs and 9 videos
I have no one in my contact list
I have no idea what the problem could be
Thanks for reading this and for your help

What is sadder yet - since yesterday I have spent at least 6-8 hours trying to fix everything. I should be getting paid for this!!! Instead, I had to pay for this! This is 8 hours that I won't be getting back on my life...and I need a phone. I think I would sooner settle for a 1996 Nokia again...

IPhone repeatedly crashing

Over the past few days, my iPhone has crashed multiple times, most often (but not always) locking up when using Safari. On a couple of occasions, I have gotten a screen full of code that includes words such as "kernal" and "panic," which I consider not at all good.
I have restored from backup and restored without backing up multiple times, and while it's working now, I feel sure it will happen again.
Also, since this occurred, I now have an icon from a partially downloaded app that I killed quite a while back. It is dimmed, and I can't get an "X" to delete it.
Any and all advice would be welcome.

Logging into iTunes and downloading the app was the solution to the icon issue. But the phone is still not right -- it stopped in the middle of running the app and spontaneously restarted.

My iPhone 4 has crashed. i tunes will not recognize it and I can't restore it. I sync with macbook pro and all software is up to date. no anti-virus applications/software are on my macbook. any ideas?

my iphone 4g has crashed. itunes doesn't seem to recognize it and wil not let me restore it. i have updated all software and there are no anti-virus apps/software on the macbook that this phone syncs with. i do get an error message on the phone that says something like the accessory is not compatible but I have no accessory for the phone other than the apple chargers and ear buds. any thoughts?

The possible fix for the "this accessory is not compatible" is to carefully clean the dock port with isopropyll alcohol especially the pins which are on top of the mid rib. Be firm but do not break anything. Let it dry for a minute. See if that helps, if not try to clean one more time. If problems persist might need to Visit Apple.

My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. Anyone know what's wrong/how to fix it

My iPhone has recently been crashing (or rather the apps) when I would try to access my text messages, contacts, phonebook, facebook, or email. I tried restarting my phone and lost all of my contacts. This has been happening more and more frequently. Today I was in my pictures and was trying to crop one and my phone shut off completely. Anyone know what's wrong with it or how to fix it?

Make sure all apps are fully closed:
- double tap your home button
- hold your finger on an app
- when the apps start to wiggle press the red "-" button on all the apps
Now do a hard reset:
- hold the home button and the sleeps/wake button down at the same time
- the phone will shut off then when the apple logo ppears release both buttons
If by then your contacts have not been restored you would need to try and retreive them from a back up on itunes/icloud that was made when the contacts were on the phone. You could even stream them from the cloud if they were synced to the cloud. The link beow will show you how to restore from an itunes/icloud back up:
http://support.apple.com/kb/ht1766
Also to prevent this issue which i have seen alot when users are still running iOS 5 it would be best to update the iOS on your phone. To do this follow the link below:
http://support.apple.com/kb/ht4623
Hope this helps

Original Computer I started syncing my iphone to has crashed. How do I go about syncing up with my new computer without losing all of my stuff. Everytime I have tried it tells me it needs to erase my iphone and replace it with the current library.

The original computer that I began syncing my iphone to has crashed and I now have a new computer. I need to know if anyone can help me? How do I sync my phone to the new computer and tell it that it's now going to be my primary computer instead of the old one? There has to be a way, viruses effect computers all the time and they crash so I know I can't be the only one.
Than you

You should be able to recover the media with the tips in this post from forum regular Zevoneer but I'm not sure what the implications are for your application settings. You can probably transfer your purchases into a newly authorised library, backup the device, recover any other media using third party tools, then restore the device from the backup. That might switch the assocation of the device to the new machine but I couldn't say for sure.
tt2

My iphone 5 has crashed

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