My iphone 5 has "died" on the charger.

My iphone 5 has "died" on the charger - it will not charge or switch on. I have tried to restore the phone as apple suggest. This was restoring for 5 hours then an error appeared saying it could not be restored. What should i do now? Take it back? I'm really disappointed with this fault as I need my phone on a daily basis.

Hello Kellymcl,
I had the issue exactlly same as yours. My iPhone5 was died suddently after fully chagred . It couldn't be turned it on whatever tried . I called Apple technical support and it suggested me to bring my iPhone 5 to the nearest Apple store. In Apple store last night, the tichnical staff spent couple of hours tried to turn it on. Finally they decided to give me a new iPhone 5 to replaced the died one.
The big concern for me is I have a lot of private data in my died iPhone 5, I was asking if I can keep the died one but it seems Apple wants to take it back and "fix" it then give it some else as "service part" - my understanding it is refurbished phone.
Good thing for me was they eveually turn it on, so I am able to erase all my private data from the "died" phone. Make sure you erase all your private data before walking out store.

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iOS: Not responding or does not turn on - Apple Support
try this but maybe terminal if no result

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I solved my own problem. Hopefully this will help someone else.
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hi there,
i've found a great & simple solution for this problem
just open your iCloud acc on iPhone
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Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari

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Dgnass,
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YosefT_VZW
VZW Support
Follow us on Twitter @VZWSupport

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My iphone 5 has "died" on the charger.

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