My iPhone 5 has frozen updating the is
While updating my iPhone with the new ios it starred loading it up and it's been like this for the past three hours what do I do to fix this
Hello mollmorto12,
I would start with troubleshooting in the first article below. It will walk you through checking the settings of your computer to get it back up and seeing your iPhone. All you have to do after that is follow the steps in the second article to use iTunes to restore it. If you have a back up in iTunes or iCloud, you can put that back up back on it after the restore is complete.
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Regards,
-Norm G.
Similar Messages
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HT4623 My Iphone 4s has frozen during the IOS 7.1.1 update.
It has been over 3 hours and the progress is still at half way is there anything i can do i cant even turn it off.
Hey rl2304,
Thanks for the question. I understand you are experiencing issues when updating your iPhone 4s. If the issues persists, you can follow the steps in this resource:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
The phone is frozen and I can't turn it on. What should I do?
Restore to last back up by .....first go into itunes preferances >devices and turn off automatic sync...Then connect the phone to itunes by usb cable provided in box ...once you see your phone on the left hand side (blue panel) again go into Edit>preferances>devices... and check is there an oler back up in there ....if there is go back to the blue panel where your iphone is recognised ....right click on it and click restore from back up... then pick the back up from the drop down box and back up!
Regarding sensor I dont think you will get a replacement sensor you will get a replacement unit.....Contact apple support by phone or go here...
http://https://expresslane.apple.com/GetproductgroupList.action?locale=en_GB -
my iphone 4 has frozen to the screen with the apple logo and progress bar below it just after the ios 7 update, please help
Thaw it out.
Just kidding. Hold the home button and the on/off switch simultaneously, past the prompt to turn off and let go only when you see the Apple logo. This can take ~20 seconds. -
Help! My iPhone 6 isn't updating the yahoo mail in the mail app!
My iPhone 6 has stopped updating the yahoo mail account in the mail app. Gmail and Cloud work fine. I have updated to the newest iOS update, I have deleted the yahoo mail and put it back in, I have turned the phone off and on, I have also done a hard restart. The individual yahoo mail app works, but not the yahoo account in the mail app that comes in the phone. Please help me get it back to normal!
Delete the Yahoo mail account. Re-add it. Done.
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My iPhone 3gs has frozen while doing update 5.0.1 I think it was. All it shows is the iTunes logo and the usb cable on the screen. I will not turn on or off. I have tried reconnecting to iTunes but nothing happens. Have held both buttons for 10 seconds etc and nothing is working! What can I do?
Here are Apple Steps: http://support.apple.com/kb/HT1808
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I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem
Hi Michaelcampbell1980,
I understand that you have run into an issue while updating your iPhone. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
My iPhone 4 has frozen in my settings, while I was trying to update to the iOS 7. What should I do?
Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears
The servers are overloaded. There are a hundred million people all trying to download iOS 7 at one time. I would give it some time and try again later -
after an update my iPhone 4 has frozen with just the apple screen visible. I have tried connecting to iTunes but now iTunes isn't locating my iPhone. I have tried reseting the phone several times and that isn't working. Any ideas?
Try DFU Mode Restore. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power button, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes.
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My iPhone 3Gs has frozen and I can't do anything except turn it off by hard boot. When I plug it in, I have the apple icon and that is all. It was at 43 percent battery life when it happened and my Twitter app was giving me problems. Thoughts?
Put it in recovery mode and restore it as described here: http://support.apple.com/kb/ht1808.
-
my new iphone 5 is frozen, with the cord to computer symbol on the screen after failing to finish updating to ios 7. iTunes no longer sees the phone. I've tried rebooting the computer, rebooting the iPhone, but iTunes still doesn't see the iPhone.
If your computer doesn't see the phone when you plug it in, you may have to take it to an Apple Store.
-
I'm at a loss as to what to do. Any help is appreciated. When syncing my iphone I get an message, "itunes could not sync calendars to the iphone because an error ocurred while merging data" I sync my calendar to outlook. My iphone calendar has all and the most updated information. Outlook calendar only shows my recurring events.
hi there,
i've found a great & simple solution for this problem
just open your iCloud acc on iPhone
turn off calendars (it wil ask you to keep info or not - KEEP IT!)
and turn back on (MERGE!)
now SYNC it..
and that's it
PS in my case it was contacts so the procedure is the same.. -
After updating to iOS 5.0.1 my iphone 4 is frozen on the screen with the apple logo and the progress bar under it. Held the power and home button, the phone shut off, and restarted the progress. If i try to turn the phone on, it keeps telling me to connect to iTunes. Once I do, it asks me to restore, i click restore, but it keeps on freezing at the screen. What is the problem? Error 1603 comes up. Followed the link to apple's page but nothing that was said there worked.
See Here for
Unable to Update or Restore
http://support.apple.com/kb/HT1808 -
I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
It seems after the latest software update, my iphone 4 has issues with the phone and voicemail locking up as well as opening random apps. Any thoughts?
Hi clintfromid,
Thanks for using Apple Support Communities. I would recommend closing all your apps and restarting and maybe resetting as good initial troubleshooting steps for this:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Cheers,
- Ari
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