My Iphone 5 has some issues when I tried to restore it, I could not, can someone help please?
My Iphone 5 has some issues when I tried to restore it, I could not as it is displayed "iTunes could not contact the iphone software update server because you are not connected to the internet Make sure your internet connection is active and try again, while I am connected to the internet. can someone help please?
Hi, Jam 974.
Here is an article I would recommend going through when experiencing this issue.
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
Cheers,
Jason H.
Similar Messages
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Plase help
Not sure what you are asking here.
Are you saying that pressing F3 no longer brings up Launchpad?
If so check System Preferences > Keyboard > Keyboard Shortcuts
Follow the instructions at the top of the box. (Double-click "Show Launchpad" and then press the F3 key on your keyboard.)
Should start working again.
Also, make sure that System Preferences > Keyboard > Keyboard "Use All F1, F2, etc, keys as standard function keys" is UNchecked. -
Im trying to get some purchased songs to sync onto my ipad, but when i try it says they could not be synced as i need to authorise my computer which has been done already but its still not syncing them can someone help please?
Hello there, Gemss.
The following Knowledge Base article offers up some great recommendations for the issue you're describing:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Although all of the scenarios may be applicable, many folks find that the following section helps resolve their issue most often:
Authorize using the correct account name
The items you're trying to play might have been purchased using a different iTunes Store account. To determine which account was used to purchase an item, follow these steps:
Select a purchased song in your library and choose File > Get Info.
Click the Summary tab. Note the Account Name that appears in the list. This is the account name (Apple ID) you'll need to use when authorizing your computer to play this purchase.
Note: The account name that appears is the one you used when purchasing the item and does not change if the account name (Apple ID) changes.
If you've authorized the Apple ID that is shown in the Summary tab, you can check the purchase history for that Apple ID from Store > View My Account. If your purchase history does not reflect the purchase of the items in your iTunes library, consider any other Apple ID you may have created, and authorize the computer for your additional Apple ID.
If you forgot the password to one of your accounts, you can recover it using Apple's password-recovery website.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I recently downloaded the latest iOS 7.1. A few days later I had an unrelated problem with my phone and Apple Store provided me with a new iPhone 5. However, when I tried to restore my backup from the Cloud, it said that iOS7 is required. what do I do?
Update your iphone to ios 7.
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When I try and start iTunes after trying to intall the 11.4 update on my Windows 7 laptop, it says to reinstall iTunes and "Windows Error Code 193" I tried ave the same failed response. Can someone help?
Hi inharmony35,
If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
Apple Support: Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Apple Support: Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Regards,
- Brenden -
HT201406 iPod has a white screen. Tried fix suggestions. Nothing works. Can you help?
iPod has a white screen. Tried fix suggestions. Nothing works. Can you help?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i cannot get my phone out of recovery mode, when I tried to restore on itune it gives me error 1608. please help me
While YOU may not have attempted to jailbreak the phone, SOMEONE ELSE did. Error 1015 occurs by attempting to restore a previously jailbroken phone.
It's very likely you may NEVER get your phone out of recovery mode and your phone may be rendered permanently bricked.
Terms of Use of this forum prohibit the discussion of jailbroken phones. You'll have to scour the internet for a solution to your problem, if indeed one exists. -
Hi there, i purchased an app called Top Movies. But when using it on my iPhone to buy movies, it gives me the error 'Your request could not be completed'. Please help.
Ok.. I see the app now in iTunes.
Best thing to do is email the developer of that app.
You can do that here > http://www.lymobilesoft.com/contact.html
Make sure and tell them exactly what the error says:
it gives me the error 'Your request could not be completed'.
Instead of using a third party app, you can download movies directly from the iTunes store. -
Hi, can someone help please - my iPhone hasn't been backed up since early August, now I can't seem to get it to back up to iCloud. I have 9GB of space, I have left it plugged in etc for 11hrs, but keep getting the same message " iPhone backup could not be completed" -what dies that mean.?
Hi,
I was facing issues with both backup and FB integration after the iOs 6 upgrade. Before then I did not have any issues with the iCloud backup service, but after a few days, I noticed that it was continually stuck at the Estimating time for the backup and it never progressed.
As any good techie would, I tackled the most pressing issue first . . . FB integration of course.
I had read in a separate post about this solution so tried it . . .
I deleted the original FB app and hard booted the phone. I then went into settings and entered the data for FB integration. Seconds later, I received a text message to my phone - already listed and verified in FB with a 6 digit code to re-enter instead of my password. Seconds later I was verified and then prompted to download the FB app. All backup and integrated.
Then I went into the iCloud backup, turned it off . . . and deleted the last backup. I then re-enabled backup . . . and although I thought I was going to face the same issue, after a few minutes, it moved on from Estimating time . . . to actually backing up. It is now a small way through the backup and seems to estimate that it will take another two hours to complete.
A good nights work. Backup and integration all sewed up. Good luck.
Cheers
Ian -
I tried to erase and reset my iphone4 but its more than 8 hours just hanging, nothing is happening, can someone help please?
unplug the iphone from you computer.
quit itunes.
re-open itunes.
connect iphone
quickly begin to hold down both home button and sleep/wake for around 7/8 seconds.
as soon as the iphone screen goes black release finger from sleep/wake button but continue to hold home button.
an apple logo should appear on the iphone screen
continue to hold down home button
itunes should now let you know it has detected a phone in recovery mode.
choose to restore iphone.
once completed restore from back up if desired. -
I always proceeded the same way. I cannot find the message in iTunes and do not know how to solve. Can someone help please?
You said pictures. Do you have them in iphoto, and then sync with iTunes? That should make them appear in your iPhone, check the Photos page in iTunes for the settings.
Space: when each photo is 5MB only, the 792 is already 4GB !
Lex -
I changed my itunes password only and now I can't update any of the apps I downloaded using the old password. I tried signing in with the old password with no luck. Can someone help please?
Have you signed out of your iTunes account on the device/computer that you are using and signed back in with the updated password ? That should 'refresh' the account on it, and you should be able to use the account's new password to download updates to its apps
-
Get three quarters of the way through recovery mode and then iphone goes back to "Connect to Itunes screen" can someone help please?
Delete the .ipsw file on the computer.
Put the device in DFU mode.
Restore as new, once the restore completes, then try restoring from backup. -
My iphone 4s has switched off and will not switch back on even when its connected to power charger or laptop. can someone help please
Just read that someone had the same problem on 3gs and someone had replied to press the home button and power button at same time, so I tried this and within a few seconds my phone had switched itself back on.
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I have a router downstairs in my house. When i go downstairs, i have internet. But when i go back upstairs, i lose my internet and my ipod cant connect to the internet untill i go back downstairs. Can someone help me with this dalema?
Have the same problem with one room in my house. The good news; my internet provider told me about a device which boosts the signal through the the houses wiring. You plug the sender into an electrical outlet and your USB output, the receiver / transmitter you plug into an outlet in the room with the poor signal and use Wi-Fi as always. It priced in around $30 to $40. The bad news; I just don't remember what it was called, but I'm sure if contact your provider or local electronics store, discribe what your looking for they can hook you up with the needed hardware. Hope this helps, Good luck.
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