My iphone 5 is having poor call quality?  Verizon can't figure out why.  Anyone else having problems?

My phone has been working without any problems since I bought it in January.  Yesterday I had a Zagg invisible shield applied to my phone and as soon as I got home, the call quality was horrible.  I could hear people on the other end however, they couldn't hear me, the call would be dropped, or they said I sounded like I was in a tunnel.  I removed the zagg cover and it is still not working like it was before.  I called Verizon and did everything from resetting the network settings, to restoring the phone to factory settings and restoring it from the last back up.  Nothing is working.  I have never had these problems up until yesterday.  Verizon would try calling my cell and it would ring on their side but not on mine.  Very strange.  Phone is up to date on its software.
Anyone else having these issues or know a way it can be fixed??? 
Thank you!!!!

Hello the third!
I placed the <ul> css code you supplied in the main.css file as well. No avail.
But I did just notice there is a tiny thin yellow line between the logo and nameplate graphics at the top and the menu bar. That yellow line disappears in IE8 compatability mode. The graphics sit right on top of the menu bar, as it appears in Dreamweaver, and the margins and such all line up. In regular IE7, the thin yellow line is always there.
I don't know if this helps, but it is something I just noticed while tinkering around.

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