My iphone 5 is not being recognized by itunes is it because i updated to indows 8.1

my iphone5 is not being recognized by itunes, is it because i updated to windows 8.1?

Thank you allan this worked, the final thing was updating the driver softwar for the AMDS in device manager. Thanks again.

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Iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?

iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?
Just received from Verizon.

Sorry, didn't notice that you were using OS X. Here's the troubleshooting steps for a mac:
http://support.apple.com/kb/TS1591. If this doesn't work, try reinstalling the Apple Mobile Device Service as described here: http://support.apple.com/kb/ht1747.

TS1538 My iphone is not being recognized by iTunes.

The computer is "seeing" the phone, but nothing is coming up in iTunes. I have a 2nd iphone that is being recognized. I have another computer, rebooted, reinstalled, and tried holding the home button as I plugged in the usb cable. I went to do a restore and ever since the phone says to connect to itunes and then is not seen by itunes. Any suggestions would be helpful!

Follow up...took it to the Apple store and they were able to get it to connect to iTunes...go figure!

IPhone 3gs not being recognized by iTunes on Win Vista 64?

I feel like I've tried everything I can but I know i'm missing something here. I noticed it yesterday that when I plug in my iPhone, iTunes doesn't recognizethe phone and therefore will not sync with it.
I've tried to reinstall iTunes with no luck. I've gone into device manager and removed all references to the iPhone and reinstalled the drivers with no luck. I've plugged my phone into another computer and it immediately tried to sync with my phone so I think that would lead me to believe that there isn't an issue with my iPhone but with my computer and windows.
I'm not sure what else to do but would greatly appreciate any suggestions on what I can do.
Thanks!

In this article about your device not being recognized in OSX, http://support.apple.com/kb/TS1591 ,it is mentioned, that
In some cases, you may need to remove and reinstall the Apple Mobile Device Service.
So give it a try.

HT4623 my iphone is not being recognized by itunes on my new macbook

my iphone 5s was previously synced with my pc but i have purchased a new macbook and would like to know how to get it to sync with the itunes on this computer

Hi Gyas,
Thanks for contacting Apple Support Communities. I understand that you were previously syncing your iPhone 5S with a Windows computer and now you would like to sync it with your new Macbook but the iPhone is not recognized in iTunes. Typically Installing software updated on your Mac resolves issues like this, but there is a great article with further troubleshooting steps to take if needed.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Follow these steps to resolve your issue:
Ensure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
Note: If an iTunes update is available, apply the update.
Check USB connections. iOS devices require USB 2.0 to function properly. If you're not sure your Mac has USB 2.0 ports, refer to the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Restart your Mac.
Cheers,
-Joe

IPhone is not being recognized by iTunes

Hi everyone,
so today i tried to update my musics on iphone and i plugged into my PC, i heard the usual sound of being recognized as charging but iTunes didn't recognized it..., i tried at least 2 other cables i have and nothing (recognized by PC not by iTunes), and so i started to google some things to try to fix it but i cant seem to find something that helps me, i tried to uninstall the driver, i updated itunes, turned on the apple mobile thing under services, downloaded USBAAPL.SYS and put it under system32 folder but i can't seem to fix it. Can anyone help me out?
Thanks in advance!

Hi, Skyburper,
Thank you for your report.
Congratulations for all your initiative, all of those steps were pefect to solve this issue. Well you can try another one ( unstalled and installing itunes on windows 7 ). Also you can try to change the usbs ports on your computer and the usb cable too. In case it do not solve your issue try another computer maybe there is a software on you computer that do not work with apple software.
Thank you.
Have a wonderful day .

IPhone 5 not being recognized in iTunes (Mac). I have the latest Software update for iTunes, my iPhone, and my Mac. I have gone through the iTunes connectivity troubleshooting, no luck. Any suggestions/solutions?

The reason I found this problem is that I did a complete reset of my iPhone, so it reset all the content, through settings on the phone. That ended up deleting the ringtones I had. I tried searching up the same tones, however you can't "Install" already purchased stuff like you can in the AppStore.
I can't "iTunes wifi-sync" because you need to have connected at least once to the computer before you can wifi-sync, but because I reset my phone, it doesn't "remember" it once synced with my Mac cause I reset it.
I have gone through the "iTunes connectivity troubleshooting", nothing worked.
http://www.apple.com/support/iphone/assistant/itunes/#section_1
My iPhone charges fine with the USB-Wall outlet adapter, so its not the lightning connector or the USB connector on the other end of the cord.
All the USB ports on my Mac are functionning (working with other cords for printers, etc.), but still the iPhone persists not to be recognized in iTunes.
So I am guessing iTunes is the problem.
Any Help, Solutions, Suggestions, would be appreciated.
Thanks.

I had not tried that article, however I already went throught the troubleshooting assistant, which covers everything that article has.
I am about to try to delete and re-install iTunes though, which was mentioned in your artile link.
Thanks for the help.
I'll post my findings/results.

IPhone 4s not being recognized by iTunes.

It seems that ever since the latest iTunes release, iTunes no longer regonized my iPhone. When my iPhone is plugged into my laptop, it simply says "iPhone", not "Ian's iPhone". I plugged my phone into my wifes laptop(she's also an iPhone user) and it does the same thing. Additionally, it does the same thing with my 5th gereration iPod, it just says "iPod".
Here are the things that I have done to troubleshoot so far...
1. I defaulted my phone to factory settings and then restored from a back up.
2. I completely uninstalled every iTunes component, then reinstalled.
The only interesting thing to mention is that when both my iPod and iPhone are connected to my laptop via USB cable it then regocnizes both of them as "Ian's iPhone" and "Ian's iPod".
I am at a complete loss...any and all help is greatly appreciated.
Thanks in advance,
- Ian

Hello Bethany2
Try creating a different user for your computer and open iTunes to see if shows up in that newly created user. The article below will home a few more troubleshooting steps, some of which you have already tried.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

IPhone 5 not being recognized by iTunes but rather iTunes crashing

Hi,
This is a bit long winded leading up to the current issue I'm having. To start of with, I'm using:-
iPhone 5, iOS 7.1.1, 16G
MBP (mid-2010) 2.66GHz, i7, 4GB 1067Mhz DDR3
OS 10.9.3
iTunes 11.2.1
The battery on my iPhone 5 (1 yr old) was being drained too quickly - a 40min review of news articles on the train would drain my battery from 100% to 80%. This was the case after switching off the 'Background Refresh App' function and closing all apps in the background. So I took it to Apple who ran a quick diagnostic that came up with no issues with the battery. However, when running an extended diagnostic, the phone was unable to complete this. So they decided to replace the phone.
Here is where it gets a bit hairy.....
I'm in the UK and the genius asked me to erase all my data. I did and then she realised she had to order a phone from the US since that's where I bought mine from - 'like' for 'like' apparently. Up till this point, the issue was solely with my battery. The phone was syncing fine with iTunes both through wifi and lightening USB cable (Apple original). I took the phone home to restore it from a backup but it wasn't being recognised by iTunes. In fact, every time I plugged it in iTunes would stop responding necessitating a 'force quit'.
Two days later, I received my new phone. I fired up iTunes (working fine) then plugged in the phone to set it up from a backup (FYI, I don't back up to the iCloud since I'm not keen on their T&C's). Again iTunes stopped responding. If I force quit iTunes and started it again without the phone plugged in, iTunes works fine. If the phone is connected, iTunes won't fire up (or would become unresponsive if already working).
I uninstalled iTunes including deleting the following files:-
/System/Library/Extensions/AppleMobileDevice.kext
/System/Library/PrivateFrameworks/MobileDevice.framework
restarted the MBP then reinstalled iTunes. Unfortunately, the problem remains. I've connected another iPhone 5 and again the application is rendered unresponsive. There is no doubt that the problem arises when iTunes tries to comunicate with an iPhone.
Any suggestions on what the problem might be and how to rectify it please? Thanks.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.

Please help - my iphone is not being recognized by itunes or iphoto.

I recently had to have my hard drive replaced (by Apple under warranty). Ever since then, iphoto and itunes do not recognize my iphone. I had the same problem at my work computer today (a G4 tower running a lower version of OS X than I have at hoime), but the issue was resolved after I 'reset' my iphone (held down power button and main button, replugged in, etc.) No such luck at home after trying the reset/restart/reopen iphoto/itunes several times over.
-I checked Image Capture to see if iphoto was set to the default photo software viewer; it is.
-I updated my itunes software tonight. Didn't help.
What else can I try??
Please help, if possible...

Assuming you are using a Windows based computer...
iOS: Device not recognized in iTunes for Windows

My iphone is not being recognized on itunes, what do I do?

already did all the brackets for apple iphone and still not appearing this ... HELP ME!

See:
iPhone not recognized in iTunes for Mac
iPhone not recognized in iTunes for Windows

IPod Not Being recognized in iTunes and hangs in iPod Update

My Shuffler was working fine this morning, then I took it to work and plugged it in a new computer. This time, however, it was not recognized by iTunes. Windows caught it as a USB Mass Storage Device and it shows in My Computer as a Removable Drive. However, it does not show in iTunes and when I open the updater to Restore back to factory install and it hangs saying Initializing...
Any ideas? I have tried it on another computer with the same result. I reset it and followed many instructions from the support pages. I have uninstalled both iTunes and the iPod software and reinstalled it with the same results. I am out of options and getting ready to send this in for repairs, but I wanted to see if anyone had any ideas. Thanks!
iPod Shuffler (512 MB) Windows XP Pro

No data on web site concerning this problem and no contact mail available,, I tried the chat but :
“Our records indicate that you purchased your product on 28-Jul-2005. Based on this data, your product is not eligible for chat or phone support. Get instant chat support by purchasing a support agreement:
Purchase an AppleCare Protection Plan (APP) 449 DKK (incl. VAT & taxes) (learn more)
Purchase an AppleCare Support Incident 399 DKK (incl. VAT & taxes) (learn more)
If this date is incorrect, please update your purchase information. If you’ve purchased APP but haven’t registered it, please register your agreement to activate support.”
So no information is available to solve this problem and nobody to contact, this is pretty bad service......

What if my iphone is not being recognized by iTunes?

I just ditched iTunes 11, and reverted back to iTunes 10.7
After 2 days of confusion, and the loss of data, I am back in iTunes 10.7
Now iTunes will not recognize my iphone 5
Any suggestions??

Follow up...took it to the Apple store and they were able to get it to connect to iTunes...go figure!

IPhone not being recognized by iTunes

My iPhone is not being recognized by iTunes. I have iPhone original version with the latest software OS update. The phone was reset because of unrelated problems, and I need to connect to iTunes for it be operational! iTunes 9.1 on my computer... my iPad syncs with no problem but the iPhone is not even showing up as a device on the iMac or MacBook!
I have followed the steps on the Apple Support website, but the problem persists. What to do next?
thanks

Your computer detail provided indicates you have a Mac and the link you provided is for Windows - at least for the software conflicts portion the link went directly to, although some of the troubleshooting steps are similar.
Here is the link for OS X.
http://support.apple.com/kb/TS2050

My Iphone 3gS is not being recognized in Itunes on my laptop. It is charging so the USB port is working properly. My wifes Iphone IS being recognized by the same laptop. My Iphone IS being recognized by the desktop computer and another laptop

My Iphone is not being recognized in Itunes on my laptop. It is charging, so the USB port is working. My Iphone does work on another Laptop in the house and My wifes Iphone is being recognized on the same laptop that mine is not. Any suggestions?

The key bit of information here is that one iPhone works on the computer in question and another does not. So it is unlikely that AMDS is not running or there is a driver problem; if either of these was the problem neither phone would be recognized in iTunes.
Unfortunately, I don't have an answer either. Except to verify that both iPhones (the one that works and the one that doesn't) use the same cable and the same USB port.
Also, are the two iPhones the same model and same iOS version?

My iphone 5 is not being recognized by itunes is it because i updated to indows 8.1

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