My iphone 5 is not powering the scree, when i connect the iphone to the power it only vibrates
my iphone 5 is not powering the scree, when i connect the iphone to the power it only vibrates o make the connect sound (is like the sound when you connect the phone to power) and the screen remains black, itunes recognizes the iphone, but i cannot do a hard reset because the power button does not work, and have password in my phone so itunes wond restore it. i want to know if is a hardware problem like the mother board o something. help please
If you have iOS 7 installed, you can try to restore it via the instructions given by lllaass in https://discussions.apple.com/thread/5634135
As an alternative, you could take it to an Apple store genius bar and have the techs test it and see what is wrong beyond the failed power button.
Similar Messages
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my iphone 4 is not recognized by itunes when i connect to it and tells me that the phone is in recovery mode, wants me to restore to factory settings. after i agree , an alert with error 9 stopped the sync. the phone wont start
Thanks for the response. There is no cloud icon next to them. All of the songs play on the phone still and no song was purchased through iTunes. I added them manually and tried to remove them manually. According to my iTunes they've been removed but they are still on my phone and working.
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My iPhone 3 is not seen on iTunes when I connect it. It is also showing low battery but is not even charging and continously showing the Apple logo... What should I do? Thanks in advance, Jahnavi...
Jahnavi,
two things to be looked upon in this case. First thing is about the battery. Once the battery has enough charge in it we can try a force restore on the phone to re-install the iOS.
> Try a hard reset of the phone (Press and hold the HOME button and the Sleep/Wake button until the phone restarts and comes up with Apple logo). After trying this step, try charging the phone and see if the battery holds the charge.
> Once battery has enough charge in it then we can force it to DFO mode and perform restore. For restore refer to this link. -
My iphone 4 is not recognized by itunes when i connect it, wants me to restore to factory settings
my iphone 4 is not recognized by itunes when i connect to it, wants me to restore to factory settings. do i have to or is there a better way to fix it?
Howdy AndieKanaras,
It sounds like your iPhone is being recognized everywhere but in iTunes. I would use the troubleshooting for that issue in the following article, named:
If you don't see your connected device in iTunes for Mac
Thank you for using Apple Support Communities.
All the very best,
Sterling -
I want to delete a few contacts, apps, pics etc from my iphone, but when I delete and connect to my laptop they sync and come back again. How can I delete those items and not get them back when I connect my iphone to my laptop?
Also where exactly on the laptop is teh data stored.
Thank you!!go to 'Edit' in the menu bar. Then choose 'Preferences'.
you'll see a pop-up and there's a tab called 'Devices' there. If you click that, you will be able to check a box that says 'prevent automatic syncing for iPods, iPads and iPhones' or something like that.
Hope this helps
NB: if you don't even see the menu bar that has options like 'File, Edit, View, etc', first click the black/white square button on the top left of your screen, and then click 'show menu bar'. It should pop right up.
Good luck -
Ever since my last update I have been unable to add songs from my i tunes library onto my i phone. The "add to" button does not appear for me when I connect my i phone. Can anyone shed some light on this for me?
Thanks for that 'sberman' - because my iPhone is backed-up to my work computer (only at this stage) I have had to call our IT Department in Adleaide. (4 times this morning). The last guy managed to get the phone into 'DFU Mode' - no more recovery mode screen - (kind of 'asleep' perhaps) from my understanding of same. I am awaiting a call again from IT so they can get my computer to actually recognise my iPhone on the C Drive. This also happened to one of my colleagues in Newman (WA). She got so frustrated with the whole process that she bought another phone the next time she was in 'civilisation.' She hasn't had any problems since. (Cross fingers).
Thanks again, Sandra2474. -
When I get a phone call or text message it will not make the sound. Just vibrate. But the switch is on normal. When I change it to vibrate the volume thing will not show. Nor will my up volume up key work. Is there any way to fix it?
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.
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I want to gift a season that I have purchased. When I select the season I am not given the gift option, only "you have already purchased this season" Help....I'm trying to give Apple money here!
Another poster said that if you sign out of your iTunes Store account, go to the item you wish to gift, and select "gift" and go through the purchase process, it will then ask you for your account information and send the gift. I haven't tried this myself, but it's worth a go.
Regards. -
I purchased my Macbook Pro in November 2011 and just installed mountain lion but do not have the power nap option.. anyone know why?
It is for the MacBook with built in flash storage.
http://www.apple.com/osx/whats-new/features.html#powernap
4. Power Nap requires a Mac notebook with built-in flash storage. May require a firmware update. -
pls help...
I have the same machine, except it's running the blessed fast Snow Kitty,
"when I turn on my laptop and see the specs is not showing the 1gb graph, only 512mb is there"
What specs are you refering about?
Hold the command shift and 4 keys down, draw a box around what your seeing and upload the desktop image in your post response here. -
i have my macbook pro 17" 2.5 Quad. Core. i7,750GB HDD 5400rpm, 4gb ram, amd radeon 1gb dedicated graphics with intel hd graphics 3000,antiglare screen when i turned on my laptop and see the specs is not showing the 1gb graph. only 512mb is there anybody out there have the same problem please how can i know or is there any other way to be sure what's the real capacity of my graphics?take note this is brand new late 2011 model made to customize MD311 with anti glare screen...
I have the same machine, except it's running the blessed fast Snow Kitty,
"when I turn on my laptop and see the specs is not showing the 1gb graph, only 512mb is there"
What specs are you refering about?
Hold the command shift and 4 keys down, draw a box around what your seeing and upload the desktop image in your post response here. -
Safari status bar disappears. I have tried clicking on show status bar, under the View tab and it will only appear when I move the cursor to the top of the screen. I can not minimize the open page, only full screen or close the browser. Any idea how the rectify this issue?
One enters and exits full-screen with control+command+F keys. This is on the View menu in Safari. Optionally, the green traffic light in your browser title bar, if you roll over it, has the full-screen control it it. While in full-screen mode with Safari, moving your mouse pointer virtually up, and off-screen reveals the Safari title bar again, and you can click the green traffic light to exit full-screen mode.
You can hide/show the status bar by simply typing command+/. This too, is on the Safari View menu. and in 10.10.1 — it works reliably for me. -
Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
ipad2 shut off after down the battery but when i connect the charger with my ipad2, its not storing the power in the battery and i also not finding the error code ???
If you drained the battery, it may take a bit for it to come back. I'd plug it in and leave it for a few hours and see if it's charging.
If not, you can try to do a reset. Hold down the sleep and home keys for about 20 seconds. When you see the white apple, let go and let it reset and see if it charges.
It's also possible that your battery has reached the end of its life. THey can only handle a finite amount of recharge cycles. If you can't get it to hold a charge, then make an appointment at your local apple store and explore your other options. -
Now that I upgraded to Maverick on my Mac air, I can not use the power button to shut down the computer anymore. I now have to go to the apple icon in the upper left corner. Any short cuts instead of going to the apple in the top left corner and hitting shut down. Doing that all the time, I feel like I am back at work using a "Windows" computer.
This a is tricky one, but you can still do it. Instead of pressing the power button, hold it down for a few seconds and then you'll see the shut down options dialog pop up.
I guess they were trying to prevent accidental touching of that button. They did something similar with the Eject button a few versions ago, where you have to hold down Eject instead of just tapping it so that you don't pop out a CD by mistake.
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