My iPhone 5 is shutting down itself with black or red lignes?! What cause this?! Should send to apple to get a new one?! Am I the only one?!

I'm on iOS 6.1 ! There are almost nothing running in background when my iPhone 5 is freezing with lignes black or red and restart alone ?! Someone can help?!

The program is for replacement since Apple does not repair iDevices...you take your non-working or damaged iPhone to an Apple store genius bar, or send to Apple service, and they provide a refurbished unit as a replacement, for a fee, of course. You will have to talk with Apple to see if you get all components or just the iPhone replaced.
With AppleCare+ you can have two out-of-warranty replacements for a cost of $49 each.

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In the top right corner of my i phone screen there is a small padlock with a circle around it, what is this for and how do i get rid of it,, it has only just popped up

in the top right corner of my iphone screen there is a small padlock with a circle around it, what is this for and how do i get rid of it, it has just popped up...

That is the orientation lock indicator. It means that you phone will not go into landscape mode when tilted on it's side.
To turn orientation lock off double tap the home button, to access the multitasking menu, then swipe your finger to the right over the multitasking bar at the bottom and touch the big button on the left with the padlock.

My iPhone 4 shut down and won't turn on again.What should i do?

My iPhone 4 shut down and won't turn on again. I tried charging it and do it again...When i charge it , it opens the " Connect to iTunes" , when i switch to the computer to connect it , it doesn't work... It starts to the apple screen , and then just shuts down again. I tried holding the home and sleep/wake button at the same time..I tried everything. What should i do?

Your iPhone is going back and forth between recovery mode and powering on which is really strange.
Have you tried a hardware reset while its connected to your computer? This will force it back into recovery mode so that you can restore it. If restoring and setting up as new doesn't help, go ahead and take it to an Apple Store for a replacement

My iPhone 4s shut down itself !!?? (since iOS 5.0)

my ip4s shut down by itself 2-3 times a day when it is locked (stand by) in most cases, it happens periodically and unpredictably. and when I press power button to restart it, it is either showing "the battery is too low to turn on the device" or it is down (i think it switch itself off again) after the apple logo. tried 2-3 times, it's back like normal. even once it happens when connected to the PC. I was wondering whether it is hardware issue or just firmware bug. (i say battery failure)
check out the video recording, you will know what exactly the issue is.
http://v.youku.com/v_show/id_XMzM4NDk3NzAw.html

Thanks for your reply but dont you think it is not normal because it never happened with any other iphone and it was fully working phone for atleast 15 min or more it is very dangerous when you are giving your phone to someone like your wife or others to use and it just happens sometime in a hurry you dont want to switch off your phone before removing sim card.

Iphone 4S shuts down itself ?

hello, i was wondering if anyone experienced this issue before. my new iphone 4s happens to turn itself off and i cannot turn it back on by pressing the home button or the power button. even when i hold the power button, the apple logo doesnt show or the connect to power logo. the only way for me to get it back on is by holding the power and home button at the same time to do a hard restart. the first time it happened was when i put it down and went to eat dinner and came back to it and it would turn on. i tried pressing the power button, no luck. tried pressing the home button, no luck, held the power button and no luck, the only way to turn it on was to do a hard restart. the second time this happened is when i put my phone in my pocket, went into a car to go someone and took it out and it wouldnt turn on. i had to do another hard restart. any suggestions as to what i should i do ? and did anyone else experience this problem ?

So two days ago I've contacted Apple support (UK) and they advised me (as other users have mentioned mentioned) to restore my device.
But before doing that I've decided to try and update my iPhone 4S to iOS 5.0.1 (which I guess is identical to "restore" since the current OS version is now 5.0.1).
So far no crashes (and of course no panic logs)!
On one side, this is great - no more crashes.
On the other, I'm afraid that it is some kind of hardware problem and that it might show itself again in future iOS versions (when my device won't be under warranty anymore)...
As said, the "sut down" bug I've suffered from was a bit different - in a sense that I didn't have to do a hard reset in order to turn it on again, but rather click the home button and wait for the device to restart.
I think I'll wait a couple of days and see if everything runs smoothly...
I wonder if this bug was sorted out to other users, after 5.0.1 update...

2 iphones both receive same messages and sometimes phone calls. What causes this?

My wife and I both have iphones but we are receiving each others messages and sometimes phone calls even though different phones. What is causing this? Both phones registered under the same user. Means she is seeing my texts messages and vice versa.

If you are receiving imessages intended for other devices you can fix this by going to Settings>Messages>Send & Receive and do one of the following:
Uncheck the email address shown under "You can be reached by iMessage at" on both devices if they are iPhones; or
On one of the devices go to Settings>Messages>Send & Receive, tap the Apple ID, sign out, then sign in with a different Apple ID. Note: you can continue to share an Apple ID for the iTunes & App store for purchasing if you wish; it does not need to be the same as the ID you use for iMessage, FaceTime, iCloud and other services.

Iphone 3g shuts down itself

Hi there, i just updated to 3.1 last night. I"m experience a problem where the iphone, turns itself off. Has anyone having this issue?

Mine did too a couple of times, but I'm not sure it was off because I had to do a hard reset (Power button and Home button) to bring it on again.
Seems there is a more completely post here:
http://discussions.apple.com/thread.jspa?threadID=2152619
Greetings
Message was edited by: Francisco Robles for a thread link

Firefox crashes when I try to search for something using the Google or MSN search engines, but not with other search engines. What causes this and how can i fix this?

I type something into the Google or MSN search engine and as soon as I hit search, Firefox crashes. Hotmail still works fine, as do every other website I have tried, including other search engines. What is the problem?

I got the same issue to and crashes in the same exact manner. Been using IE in the mean time, thought it was just me. I tried reinstalling Firefox and everything, even rolled back windows.

My iPhone 3GS always shut down itself. anyone know it happens? Something wrong with a battery or firmware...

Why my iPhone always shut down itself?

Try restoring.
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software

IPhone 4S shutting down after iOS7 and support from Apple Chat

So, my iPhone is shutting down suddenly with battery at about 40% and saying that it ran out of juice, asking me to plug in the charger. When I do it, it shows 40% again. It looks like other people have similar issues with not only the 4S, but iPhone 5 as well.
I tried to contact the char support and well, read by your self below. Not only nothing was solved, but the support just hanged up the chat on me, and didn't answer my last question. That's really not what I expected from Apple. Well, that's it, no more iPhone in my household.
Case ID is 537464016 in case anyone from Apple wants to check it out. I'm selling this iPhone and never coming back.
Now Chatting with Calvin
Thanks for contacting AppleCare chat support. My name is Janan. Please give me a moment to look over your information.
Please note: In the event that we get disconnected it's likely due to a system or connection issue. It is never our intent to disconnect from you. If you do get disconnected, please chat us back or go to [Contacting Applehttp://support.apple.com/kb/HE57http://support.apple.com/kb/HE57] for phone support numbers and refer to the case number on the email that you've already received.
Hi Janan
Hi Luccas, how are you doing today?
Good thanks. I have an issue with my iPhone 4S
Luccas, from what I see in the pre-chat notes you provided, it looks like you are having an issue with Battery life. Is this correct?
Since I updated it with iOS7, the phone is shutting down suddenly when the battery is below 40%
I wait then about 10 min, or I do plug in the charge, and the battery shows 40% again
I tried to restore the phone using iTUnes
twice
but the issue is still happenning
Did you set up your phone as new after restoring?
yes
How long until the unexpected shut downs started up again then?
straight away
I found your diagnostics… Give me a moment to have a look?
ok
Ok, there may be an issue with your battery, but we’ll need to have you do some troubleshooting before we can verify that it needs replacing. How does this sound to you?
sounds good
One moment while I tic the boxes of the things you’ve already done please
ok
Do you show any appellations in your App store that needs updating?
no
Do you lock your iPhone when not in use to shut the screen off?
yes
How bright have you set your display?
it's on automatic
Do you use Wifi mostly?
at home and at work yes, so it's on wifi most of time
Do you have a lot of applications pushing notifications to you?
no, the phone doesn't have a lot of apps, especially after I restored it
Understood
Do you use your phone for emails?
yes
On your phone, would you go to Settings > Mail, contacts, Calendars > Fetch New Data for e please?
yes
it's set to push
but I don't use the mail app from Apple
I use the Gmail application
Ah… Ok
So there’s no email used there.
Back up to the Settings page please?
ok
Go to General > Background App Refresh now
yes, I disabled most of the apps her
I just have the Gmail app and the Google Maps
as these are the ones I use most
LOL… You are the perfect user!
What about Location Services?
it;s on, but again, just for google maps
Ok
and the find my phone service
Exactly
Let’s go back into General then Usage please?
Sorry, Nevermind, I can view that from your diagnostics...
ok
Do you use Instagram?
yes
That’s caused some memory issues of late...
Your battery is starting to show wear though
I didn't have any issues before updating to iOS7
the battery was working perfectly fine
never have any shutdown
Your battery is also 2 years old
One of the updates addressed battery issues and since you’ve restored your iPhone, it appears that it is on its way out.
the battery was 2 years old last month as well, when I had iOS6 and was working fine
I have done all updateds
I certainly apologize about the inconvenience this issue is causing.
But since you’re using your phone correctly, your restore hasn’t had any affect, this is the only conclusion I can reach
so, what's the solution?
can I come back to iOS6?
I’m afraid there’s no way to go back to iOS 6
so, I can't come back to the OS my phone was working properly, and I have to stick with a OS where my phones shutdown in the middle of the day with half battery full
Again, it isn’t the fault of the operating system software.
so, can you explain me why not?
if with iOS6 the battery didn't have a problem
and suddenly, when I update, I have an issue?
You have restored your phone and set up as new. If that fixed the battery life, then it was a software issue. If not, it was a hardware issues
look, if I come back to iOS6, the batttery issue is gone
so, it's a software issue
One moment while I get a senior advisor for you please?
ok
There’s just a few minutes wait time.
no problem
Just checking back… Our chat volume has gone up since Phone Support closed. This isn’t a normal wait but I’m still waiting with you.
that's fine
Still waiting with you
ok
Luccas, your problem requires extra knowledge and skill so I've got Calvin, one of my senior advisors taking over from here to make sure your problem gets the attention it deserves if that's okay with you. It was my pleasure to assist you today and I will leave you in Calvin's capable hands.
Thanks Janan
Hi Calvin
You’re welcome… One moment and I’ll transfer you
You are now being connected to another Advisor. Please standby.
Thanks for contacting iOS. My name is Calvin. Please give me a moment to look over your information.
Now Chatting with Calvin
ok
Hello Luccas, I see that your device is shutting down when the battery gets to about 40%, is that correct?
correct
I am really sorry to hear that, I can see that being frustrating.
it shows that image saying to plug in the charges as the battery is dead
I looked over the diagnostic it shows pass but its in yellow.
yes, especially if you consider that was working just fine one month ago before I updated to iOS7
I understand, it may cause people to think its the software but really what happens is during a restore or update sometimes it just brings the existing issues to the surface.
As even though your battery pass, its in yellow signifying its ready to failed but it appears its already failing.
Normal battery passes, its in green.
Since you have already restored it as new. That pretty isolated the issue.
sorry, I still don't get it. In one version of the software, my battery lasted the whole day without any issues. Now, after updating, the battery shutsdown at 40%. That's software issue for me. And, more important, if I wait about 10 to 15 min and try to turn on the phone. It's back again, and last until is about 30%, than, the same issue occurs.
If iOS6 was able to handle the battery just fine. I would like to be able to install it again
I understand you do have some concerns regarding iOS 7 and would like to revert back to your previous software. In order to avoid compromising your device in anyway the software is only designed to move forward. Downgrading the iOS is a feature that Apple cannot assist with as well as recommend since it can negatively affect your device.
However, we are always open to suggestions from our customers. Using this website (apple.com/feedback) would be the best option for submitting your concerns directly to Apple. We love to hear from our customers and future updates may even include specific features suggested to us by our customers.
Now keep in mind we have hundreds of millions of iOS device out there and most of them are running iOS 7 and running it fine.
In my case, upgrade the software affected negatively my device.
and a quick search on google shows that a lot of people have similar issues as me
Ok, we're running in circles here
You can do a search for iPhone anything and you will bring up a lot.
I though you would come and offer a solution
but you're just appologizing
not the kind of support I would expect from a premium product
The solution would be an out of warranty paid service.
not sure if would pay the premium next time
I don't see this as a solution. Because was an upgrade of software that made my phone stop working properly
I am sorry, I would have to respectfully disagree. I do agree that you notice the issue after the update. However does not mean that the update cause the issue.
So, explain me why in iOS6 it did happen?
I am sorry but there is just too many possibilities out there and I would just be speculating.
ok, so, at the same time that doesn't mean that the upgrade it's the cause, it could possibly mean that it's the cause, do you agree?
So explain to me why hundred of millions of units are running it fine?
I can't say about the hundred million of units
and that's not an issue that I care about
If even a fraction of the people had this call. I would not be talking to you as there would be huge backup of customers waiting.
what I care about is that the phone I paid 800 swiss francs is not working after a software update
I have a problem, and I'm contacting the customer service, so I care about being taking seriously and looking at the issue in my device
telling me that hundred of millions of devices works, and mine doesn't, that's not helpful
Ok, let me have you call phone support in you’re region. So that they can open up a engineering ticket and get you a response directly from engineering.
United Kingdom
(44) 0844 209 0611***
so, now you're saying that the last hour of my time has been useless because it's not you that can solve my problem?
and worse, you're making my self calling someone else and loosing even more time?
What I am saying is you are not accepting my solution and you believe you are correct.
So lets go with your direction to get you an answer directly from engineering.
no, you're asking me to pay for a new battery
That is my solution.
and you're expeculating that's the solution
you're not sure about that
You disagree so lets go get you an answer from higher up, do you not like that solution?
Lets agree to disagree and find you the answer you want.
Period.
ok, but I don't want to loose more of my time to call someone. And pay for the call
Debating this with me is not going to get us anyhwere.
I can setup a call back for you if you like.
you have access to the customer service system and could open a ticket
What number is best to reach you at?
+44 07445376676
just for my information
what they will look at?
anything they will do differently?
Call is schedule for 8:00-8:15 AM.
tomorrow?
Saturday.
Greenwich time.
ok, again, can you tell me what they will look at? anything they can see that you couldn't?
Thank you for your time.
Your chat session has ended. Thanks for using Apple's chat support

Sounds like you have a battry issue but don't want to believe it.
If a car was running fine on one tank of gas, then you filled it up with another tank of gas and it began to run funny, one might suspect that tank of gas. But let's just say coincidence blew a valve-- would you think the new tank of gas was the culprit?
BUT WAIT!! It just might have been! The gas could have been of higher octane and put more more strain on the valves; you know, like going from 87 octane (OS6) to 93 octane (OS7) and showing you the engine was on the edge of compromise.
Sometimes you have to go with common sense. If everything else is ruled out, it must be the battery. And if it runs fine one moment in OS6 but immediately ***** in OS7, I'd believe my battery was suspect-- though comfy-- in OS6 but the OS7 showed its true power.
Moreover, if you had the answer-- or didn't want to believe someone's more competent advice-- why did you even call? You've already shown that you don't know much when you asked if you could go backwards after setting up the new OS as a new phone.
Additonally, if you're such the know-it-all, but yourself the $29 battery and put it in yourself. It's a piece of cake.
<Edited By Host>

My iPhone 5s with iOS 7.1 become very hot when charged almost reach 100% and will shut down itself.

My iPhone 5s with iOS 7.1 become very hot when charged almost reach 100 % and will shut down itself. Then I need to off the power and let it cool down first before I can on the phone back. Please help me to solve this problem. Thanks.

Hi Limfromsi,
It is normal to an extent for the iPhone to get warm during charging. If your iPhone is currently in a case, you may want to try charging it without one and see if the issue occurs, as the design of the iPhone uses the exterior of the device as a cooling surface. For more information about iPhones and temperature, you may find the following article helpful:
iOS devices: Keeping device within acceptable operating temperatures
http://support.apple.com/kb/ht2101
If you continue to have issues with your iPhone in the default config (no case, using the included original cable and power adapter), you may want to have your phone evaluated for service. The following page may be of use:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden

After 2 weeks my Iphone 4s shuts down by itself and I cannot turn it on. What can I do. Itunes is telling me to restore the phone but the phone is saying the software isn't available

My Iphone 4s shut down by itself after a phone call and I cannot turn it on. I took it to istore and they said it was unrespinsive and there is nothing they can do? Anyone has a clue what can be done? When I connect the phone to itunes it indicates that the phone should be restored, however when i try to restore it, it says the "software for this iphone is not currently available" Is there anything I can do other than put this brand new iphone in the grabage?

On computer, at the top of this page is a Tab for iTunes, click it, make sure iTunes is up to date. Also make sure computer Fire Wall and Anti Virus do not interfere with iTunes, turn them OFF to be certain.

HT1414 my iphone 4s shutting down with 20% charge

my iphone 4s shutting down with 20% charge

Hello klmcholden,
The following article provides some useful troubleshooting steps that can help restore proper function to your iPhone.
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Cheers,
Allen

HT201401 What causes the iPhone 4S to shut down to a black screen when it has full power?

What causes the iPhone 4S to shut down to a black screen when it has full power? I have cleared the open icons and it works for one day then shuts down again.

Software hiccup, glitch or maybe faulty battery. Restore iPhone with iTunes on computer. See if this helps. If still problem that you think is serious enough to fix, all iPhone 4S have full Warranty. Make Genius Reservation and take iPhone to Apple for resolution.

Iphone 4 shuts down automatically even when rebooting with the home and power keys

My iPhone 4 shuts down by itself even though the battery is 40% charged. I tried the two button reboot (home+power key) at the same time, it starts first then it quickly shuts down again.
This has been going on for about 4 days in a row now.
Please help
Thanx
iPhone 4
iOS 7.1.2

Howdy asem18,
This article provides troubleshooting tips that can help you resolve the issue with your iPhone 4 restarting unexpectedly upon start up.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
So long,
-Jason

My iPhone 5 is shutting down itself with black or red lignes?! What cause this?! Should send to apple to get a new one?! Am I the only one?!

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