My iphone 5 is sim locked

my iphone 5 won't accept my sim card. I have taken it to a verizon store and, I was told apple has to unlock it. Because, its sim locked

Only the carrier it's locked to can unlock it. Apple won't provide assistance with this unless they accidentally sent you a locked phone as a replacement for an unlocked one.
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Similar Messages

  • Officially unlocked iphone, now sim locked again !

    Some time ago I bought a officially unlocked G3 iPhone on eBay,
    I know that it was officially unlocked because since then I have updated the software, as well as using the "restore" feature as soon as I bought the phone.
    Now with the latest update (3.1.3) that I just used, my iPhone is now sim locked to t-mobile here in Germany !
    I have also inserted an T-Mobile sim card and restored it with my last backup. The phone is still locked to T-Mobile only !
    Does Apple or the carrier actually unlock the phone, whats the procedure that they use ?
    If I took the phone to telecom (T-Mobile) without a receipt and they refuse to unlock it, can I still somehow get apple to unlock it.
    Thanks for your help

    That is why I am reluctant to buy mobile phones from Ebay. There will always be complications down the road, since you are not the original purchaser. Most companies state in their contract, that certain rights & privileges extend only to the original purchaser, and not third parties. When comes to buying phones, I always buy them myself. I end up paying a bit more, but I always have piece of mind.

  • USA iphone 4s sim locked?

    The iphone 4s will be sell in USA which is sim locked in ATT?
    But the iphone 4s from USA can be used in other countries with any carriers?
    I wonder the iphone 4s will be sell in Canada, can it be used on tmobile in USA?

    Rrrrrright, that is so true. I unlocked my 1st Gen iPhone and switched to Tmobile in 2009 since I don't use a cellphone much and needed to save money, and hated AT&T and, and , and....
    But of course I wanted to continue to be seen with iPhone, that was my true priority. The fact that I liked all the other features, which continued to work over wifi... totally negligible.
    I would love to upgrade to the 4s. Mainly because I would like to be seen with the 4s (never mind it looks like a 4). (I also would like this better screen and iOS 5 since I am still on iOS 3 and the better camera, coming from a 2 megapixel, and video features. Faster chip would be great too) ...
    Now in order to be seen with this iPhone 4s I am willing to pay the insane amount of $650 for an unlocked iPhone with my $100 per year Prepaid plan on Tmobile for a total of $750. I am also willing to forgo the 3G features as a trade off, because just to be seen with an iPhone 4s really makes up for that!!
    Agreed, makes absolutely no sense whatsoever!
    That saves me, what? $200 plus about $80 per month/2 year contract minus my $850 (let's say I use $100 in Prepaid per year)... it saves me way over a grand over two years... 
    I know, I really should buy the iPod Touch and ducktape a cheap flip phone to it... the fact that I rather spend the extra dough to be seen with that nifty iPhone proofs your point, exposes my true agenda and I am totally embarrassed!
    I also have a very very low IQ.

  • IPhone 3G sim lock...

    Folks,
    Wanted to check now, is the 3G locked to specific approved carriers.. (e.g. in Australia that might be multiple carriers etc)
    Or is it locked to the carrier whom you activated service with at the time of purchase?
    I guess my point is that if I bought my phone in the US then when I travel abroad can I use a SIM card from an "approved" international carrier, one that is selling the iphone 3G in that country? like for e.g. O2 in the UK?

    If you buy an iPhone 3G in the US, it is carrier-locked to AT&T, and cannot be used with 'local' SIM cards in other countries.
    If you purchase the iPhone 3G in other countries, in some cases it comes unlocked, in others, you can request that the carrier unlock it.
    See the following linked kbase article for information on carrier-locking policies for various countries:
    http://support.apple.com/kb/HT1937

  • Iphone 4 sim locked

    ho comprato un iphone 4 in italia e ora sono in cina per lavoro, e le sim cinesi non funziona sul mio iphone e mi han detto che ho la parte telefonica bloccato da un operatore italiano, come posso sapere qual'è?

    Carriers lock phones, Apple doesn't.  Similarly, carriers unlock phones, Apple doesn't.  Apple will, and can do nothing for you.  You need to contact the carrier to whom the phone is locked and find out IF they unlock their phones, and if they do, how you can qualify for unlocking.

  • IPhone 4, sim lock

    Greetings, I've got my iPhone as a gift from my brother which lives in US;
    As he used it at the start, he bought it as not officially unlocked, because he lives at US... but sadly when i got my iPhone I live in Jordan, and the sim is locked, i dont want to try any kind of hacks or cracks that might wipe my OS.
    Is there any way that i can turn my not officially unlocked iPhone into an officially unlocked one ? i am willing to pay cash for this just so that my iPhone gets officially unlocked

    If iPhone comes from AT&T, you really have a fancy paperweight, as pointed above.
    See official AT&T FAQ:
    http://www.wireless.att.com/answer-center/main.jsp?solutionId=KB82027&t=solution Tab
    If it comes from another operator, you may have some luck and you can go to check if operator contract will permit unlock, and under which terms.

  • Message "iphone desactivated" SIM locked.

    I understand that i should use the PUK code, but is it possible to enter this code (I already have PUK code) ?

    The problem is that I have tried to unlock with a wrong code, so I suppose that the SIM card has got locked.
    When I turn on my iPhone, the first screen is "Hello, slide to set up". When i slide, i get an alpha numeric decimal keyboard asking to "seize the code" followed by four dots (or to call an emergency number).
    The question is how can I enter the PUK code to reset my phone ?

  • IPhone 5s sim lock

    Hello, I have an international SIM card, and I would like to get the unlock codes for my iPhone. I'm already overseas.

        Thanks for the information gurase. You can call our Global support team if you have any questions about using your phone internationally daborg83. Here is some information to contact the Global Support Team http://vz.to/17KseUf .
    KinquanaH_VZW
    Follow us on Twitter @vzwsupport

  • IPhone 5 sim lock

    Hi there . got iPhone 5 on Orange . can i use it with my o2 sim card ? thanks
    phone is brand new and still unopened.

    no

  • Is american iPhone 3gs sim locked?

    If I buy an iPhone 3gs in US i will can use it in Italy whit Omnitel?
    Thank's

    The iPhone is sold in the U.S. as carrier locked with AT&T only. Activation with AT&T and signing a two year contract is required at the store when the iPhone is purchased.
    Support and warranty coverage is honored in the country where the iPhone was sold only.
    The iPhone is sold by Apple in Italy, so you should purchase an iPhone there where you will have support and waranry coverage.

  • HT1843 unlocking iphone 4 sim lock

    hi ..i m Harun  i live in Turkey... and i have an iPhone 4   which is locked.
    so i want to request for unlock my iPhone via email..
    Here is my info's:
    Name:   Harun
    iphone IMEI NUMBER :
                 (A132 EMC 380A FCC ID:BCG-E2380A IC:579C-E2380A)
    Serial Number: 86******A4S
    i will be glad if you will get my unlock request here and send me case number about it...
    Sincerly.
    <Personal Information Edited by Host>

    If iPhone comes from AT&T, you really have a fancy paperweight, as pointed above.
    See official AT&T FAQ:
    http://www.wireless.att.com/answer-center/main.jsp?solutionId=KB82027&t=solution Tab
    If it comes from another operator, you may have some luck and you can go to check if operator contract will permit unlock, and under which terms.

  • Info iphone 5 sim locked

    salve a tutti vorrei porre la seguente domanda mio zio che abita in america mi ha portato il suo iphone la quale ha rotto lo schermo, ora essendo io in italia e con l'iphone ancora in garanzia posso fare qualcosa all'apple store italiano ? mi viene cambiato logicamente pagando la dovuta somma ? se si si puo cambiare con un iphone italiano o sempre straniero ? quali sono le procedure alternative nel caso ? posso farlo anche online ?
    aspetto vostre notizie grazie mille !

    Garanzia / Assistenza, per un iPhone negli Stati Uniti, è valida solo negli Stati Uniti. Difficilmente si sarà in grado di ottenere il telefono a gettoni in Italia. Si dovrà consegnare fisicamente il telefono cellulare in un negozio Apple negli Stati Uniti ... non puoi inviarlo ad Apple. Si potrebbe inviare ad un amico / parente negli Stati Uniti, e li hanno lo prendono a un negozio Apple per voi.
    Si può provare ad andare a un negozio Apple in Italia, ma non stupitevi se si rifiutano di aiutare e invece indirizzarvi verso restituire il telefono cellulare negli Stati Uniti.
    Buona fortuna.

  • Sim lock problem

    I have bought 2 iphone 4 sim free from Apple store barcelona passeig de gracia store in 29 January 2013 .In 31 January , we came back to our country , Turkey , i have made the iphones registered officially .However the registration stuff told me that our iphone have sim lock and we cannot use them with our sim cards in Turkey and we have to make sim locks opened and they demand 230$ for each iphone .We bought the phones as sim free so is this true that the iphones have sim lock or do we have to wait for a while to get them opened with our sim cards ?

    If your iPhone is locked to German Tmobile, then German T-mobile
    is the one that has to unlock it. If German T-mobile requires a 24 month
    wait after purchase, then you will have to wait until December 2013.
    If you do not wish to wait that long, suggest you sell the iPhone to someone
    who can use it on German T-mobile and use the proceeds toward an
    iPhone that works on the Carrier your wish to use.
    Apple cannot unlock your iPhone, only German T-mobile can.

  • HT1438 i keep getting SIM locked message on my iphone 4s and I need to unlock it please please can someone help me? The voice activation is on and when I type in what I think is the code It wont even put in the numbers

    I am trying to unlock my SIM from my iphone 4s, as I am getting a mesage SIM locked. How do I unlock this?Also I am typing in what I think my code is and it is not working. The voice activation wil not allow me to type in the numbers for some reason. I have turned it off and on about 7 times now. please please please can someone help me?

    If you bought the iphone in the US and it is locked to a specific carrier, then you can't use a different sim (from another carrier).  Is this your situation?
    Otherwise I'm not sure what you mean by "trying to unlock my SIM".  In which country did you buy the iphone?  Who's your carrier?

  • HT5554 How can I tell if an iPhone 5 is locked to a network ( without having to try different network sims)

    How can I tell if an iPhone 5 is locked to a network - without having to try different sims from different networks?

    you can't.  If you really want to know, call Apple Care.

  • I baked up my iphone and when i had issues with sim lock i got it to finally work isynced my phone with i tunes and lost all apps recently downloaded how do i get it back

    i had to get an internet conection from a friend to download akll my apps evrytime i sync with my pc wich already had itunes all apps except statup are gone only thing left was an i tunes song i brought from itunes  each time i use my apple id pass word it tells me to retry i do this 4 to 5 times and some times have no success my latest issue was my sim locking buy  itself then asking me to put in a sim without a lock  , i only have 1 sim  i brought 2 phones  and have had no issues with the other phone and when i do have the original startup apps i can not move or arange them thru itunes apps and i cannot use sim from other iphone pls help evry1 i ask wouldnt have a clue because there having there own dificulties

    If you also backed up to your computer - you can restore from that backup - to retrieve the files. As far as I know- that should have no bearing on deleting them from iCloud - they should still be in that backup.
    If you used iOS file sharing with your computer - and saved the files to your computer - you can retrieve them from there.
    if the only place that the files were saved to was iCloud, I know of no way to get them back.

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