My iPhone 5 is stuck in recovery mode and won't restore. Please help me!

My iPhone is stuck in recovery mode since I tried a restore Before that it kept powering on and powering off eratically and lingered on the white apple screen. I thought an install would help. Retore attempts always fail, I get the message "The iPhone "iPhone" could not be restored. An unknown error occured (9)." Please help me!

Would it make any difference if the restore was to a back up or to factory settings?
Yes, if your backup is somehow corrupted, restoring to that backup will put the problem back to the iPhone.
Restore as new and manually put back your content is the preferred method.
Also the restore cuts out and fails when the restore is at the stage of 'verifying with apple'. Is there any reason apple wouldn't 'authorise' a restore?
When restoring, the IOS will be verified with Apple server.
Are you using PC? If so, disable anti-virus and firewall then try again.

Similar Messages

My iphone is stuck on recovery mode and won't restore

My phone randomly turned off, then when i turned it back on it was on restore mode. i plugged it in to itunes and it said there was a problem and that it needed to be updated and restored. I processed to update and restore it a numerous amount of times, but each time it finishes it comes up with the notification that there is a problem and the iphone is still in recovery mode. How do i fix it??

You'll have to get your device checked by visiting an Apple Store or Authorized Apple Service Provider, your problem might be hardware related.
Apple Support can also take care of that:
iPhone - Contact Support - Apple Support

My iPhone is stuck in recovery mode and won't restore

I have an iPhone 4 4.2.10 and it is in recovery mode. I plugged it in to restore it and it still won't restore it gives me a few errors sometimes a (1) or a 3194 error. I dont care if I have to restore it just please tell me how to fix it. I'm desperate! Thanks for all the help!

Your phone is jailbroken. We can offer you no help here. You forfeited that when you jailbroke you phone.

Iphone 4s stuck in recovery mode and won't restore. error code 9

My iphone 4s will not start past the apple logo. When I try to restore using itunes, it will not restore, and I get error code 9. I have tried different computers and USB ports with no luck. Any other suggestions?

Hello pradacxnt,
Do you get an error code when you are trying to restore your iPhone? If you do, then check out the article below to isolate and resolve the issue.
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Regards,
-Norm G.

My iphone is stuck in recovery mode and i can restore it an error keeps coming up?

My iphone is stuck in recovery mode and i cant restore it every time i try to an error comes error 2005 or 11 or 3194.

That often indicates a hardware failure. make an appointment at the genius bar and take it in for them to look at.

My iPod touch is stuck in recovery mode and won't restore?

Okay my Ipod Touch is stuck in recovery mode and will not restore because "the ipod software update server cannot be contacted". I have tried to restart my computer, restart my ipod, tried different computers, and re-intalled AND updated my itunes and it still will not restore. It is stuck on the picture of the usb cable pointing to itunes and won't do anything else. I'm trying to restore it because my memory was full and I wanted to clean it out and now the ipod is useless, please help me restore it!

Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem

My iPhone 3 is stuck in recovery mode and won't restore

My iPhone 3g is stuck in recovery mode and when I try to restore it in Itunes it gives me error 1015. How can I fix this??!?!?!?!?!

Your phone is jailbroken. We can offer you no help here. You forfeited that when you jailbroke you phone.

Ipod stuck in recovery mode and won't restore. says it can't connect to the network.

My son tried to jailbreak his ipod touch like an idiot and of course it did not work. Now his ipod is stuck in recovery mode and I can't get it to restore. I get a message that says:the ipod software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later. I have internet access and everything is working but itunes can't connect to it. Why? I have been having issues with itunes for a couple weeks now. I can't connect to the store and redeem itunes cards either.

Make sure the setting for your security software allow iTunes to contact Apple servers:
iTunes for Windows: Troubleshooting security software issues
As for the iPod, since he tried to modify the software, the only thing that could help would be DFU mode , we can't help much more, problems with jailbroken devices can't be discussed in theses forums, due to the Terms of Use.
Your son has to ask those people for help, which encouraged him to jailbreak his device.

Iphone 5C stuck in Recovery Mode and will not restore

Hi there, iv'e come across what seems to be quite a common problem at the moment.
I tried to update my 5C to the latest firmware this morning and apparently something went wrong. The update was fine up until about 3/4 way through and then i recived an error message, error (12) to be specific, It now seems to be completely stuck in Recovery Mode as it continues to do the same thing when i try to restore it. Iv'e had previous iphones thta have went into Recovery mode but i easly got past this issue. Nothing i do seems to be helping it, iv'e tried restoring it about 10 times and the same error comes up every time. Iv'e uninstalled and re installed Itunes and still nothing.
other than taking it to the apple store does anyone have any advice?
(Windows Fire Wall is also turned off)
Thank you!

FIRST, edit your hosts file (which was corrupted by the jailbreak process) and remove any references to gs.apple.com; delete the whole lines and save the file. If you don't know how to do this you will have to get help, and it shows that jailbreaking was a bigger mistake than you thought.
Next, connect to a USB port directly on the computer, not a hub and disconnect all USB devices that consume power or bandwidth (like USB drives).
Put it into DFU mode to restore. With the phone disconnected hold HOME and SLEEP until a black screen appears. Immediately release SLEEP and continue holding HOME. While holding connect to iTunes and continue holding. After a while (perhaps several minutes) iTunes should recognize the phone. When it does release the HOME button and hope for the best.

HT201210 iPhone 4 stuck in recovery mode and will not restore.

My iPhone 4 randomly turned off a few days ago and wouldnt turn back on. I plugged it into iTunes which said it was in recovery mode but will not restore as error 1600 keeps propping up. Someone please help, I have tried lots of ways but none are working.

Placing your device into recovery (DFU) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Additional Information:
If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Ipad stuck in recovery mode and won't restore--error code 1604

I tried to backup and update my ipad this evening and when doing so it now is stuck on the itunes and USB screen. When I connect the Ipad to the Itunes it says the Ipad is in recivery mode and to restore. I click ok and it tells me i can't restore the ipad and gives me an error code of 1604. I have no idea where to go from here or what happened. Any ideas?

Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
   1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
   2. Restore and wait for error 1604.
   3. When prompted, click OK.
   4. Close and reopen iTunes while iPhone remains connected.
   5. iPhone should now be recognized in Recovery Mode again.
   6. Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
http://support.apple.com/kb/TS3694

HT201263 iPod touch 4th gen is stuck in recovery mode and won't restore with iTunes. Please Help!

I had jailbroken my ipod touch then decided it didnt do much of anything, so I decided to restore my ipod. But itunes didnt finish the restore and left me in recovery mode. Now it says iTunes has detected an ipod in recovery mod, but when I try to restore it, it says something like could not connect to apple restore firm and I'm back to square one.
Any Help is appreciated!

Jailbreaking
Jailbreaking voids the Apple warranty and also means that you will not get any support from Apple, including from this Apple forum. Jailbreaking can't be discussed in this Apple forum.
Unauthorized modification of iOS has been a major source of instability, disruption of services, and other issues
Try DFU mode and then restore
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Try on another computer

On my ipod touch 4th generation, it somehow got into recovery mode and won't restore! Help please!

I have been searching on this topic for hours and i haven't found an answer that works so i decided to post the question myself. So on my iPod touch 4th gen., it got into recovery mode somehow and when i plug it in it says something like "ipod in recovery mode, please restore". well i clicked restore and it went through the whole process then said "ipod can not restore. an unknown error ocurred (28)". I have the newest software on the computer and ipod, i restarted my computer a number of times, i changed USB ports, no other USB is plugged in and i just don't know what else to do. The screen is just black and won't turn on. I've tried the hard restart and everything!! pleaseeeeeee help!!

Error 20, 21, 23, 26, 28, 29, 34, 37
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
http://support.apple.com/kb/TS3694#error28

Iphone 4 stuck in recovery mode and will not restore in itunes. HELP!

Hey Guys
I tried to jailbreak my iphone (bad idea obviously) and ever since, its been screwing up.
At first, it was stuck on the apple logo- Then I followed some videos on Youtube and it was stuck on the Pineapple from Redsnow..
NOW its stuck in restore mode (the screen with the USB and the Itunes symbol) I have tried to restore it 3 times and it gives me an error message (1604) or it doesn't even restore.
HELPP! It's been like this all day. What could I do?

FIRST, edit your hosts file (which was corrupted by the jailbreak process) and remove any references to gs.apple.com; delete the whole lines and save the file. If you don't know how to do this you will have to get help, and it shows that jailbreaking was a bigger mistake than you thought.
Next, connect to a USB port directly on the computer, not a hub and disconnect all USB devices that consume power or bandwidth (like USB drives).
Put it into DFU mode to restore. With the phone disconnected hold HOME and SLEEP until a black screen appears. Immediately release SLEEP and continue holding HOME. While holding connect to iTunes and continue holding. After a while (perhaps several minutes) iTunes should recognize the phone. When it does release the HOME button and hope for the best.

IPhone 3gs stuck in recovery mode, and won't allow me to restore it. Help?

My boyfriends mother bought a old iphone via internet and she needs help restoring it. As good as I am with Apple products, I have no clue what to do.. I dont want to tell her she got ripped off and I want to restore the phone for her but its not restoring. When I go to restore it, it takes 10 minutes and then it tells me there was an unknown error.

Hello pradacxnt,
Do you get an error code when you are trying to restore your iPhone? If you do, then check out the article below to isolate and resolve the issue.
Resolve iOS update and restore errors
http://support.apple.com/kb/TS3694
Regards,
-Norm G.

My iPhone 5 is stuck in recovery mode and won't restore. Please help me!

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