My iphone 5 is stuck on connect to itunes screen and i do not have a computer with itunes. what do i do??
help
The iPhone has gone into recovery mode and you have to restore by connecting to a computer with iTunes and follow the instructions in http://support.apple.com/kb/HT1808. If you do not have a computer with iTunes, a friend with a computer with iTunes, can you get to an Apple store genius bar and see if the techs will restore for you?
Similar Messages
-
I need to back up my iphone to have the phone unlocked. That is the final step of the process. I do not have my computer with me that I originally set it up with. Is thereany other way to back my phone up?
You can back it up to iCloud as Oshun9 suggests, but you'll still need your computer in order to perform the restore, which is part of the unlock process...
-
My iphone 4s is stuck on connect to itunes, is not recognized by computer or itunes
my iphone is stuck on the "connect to itunes" loading screen, and when it's plugged into my computer, itunes and the computer are not able to recognize it. when it is plugged in, it gets a "USB device not recognized" and in device manager, it shows up as an "unknown device". I have read and tried everything in http://support.apple.com/kb/TS1538, as well as uninstalling and re-installing itunes and all it's components several times, but nothing has helped. Please help!!!
The iPhone has gone into recovery mode and you have to restore by connecting to a computer with iTunes and follow the instructions in http://support.apple.com/kb/HT1808. If you do not have a computer with iTunes, a friend with a computer with iTunes, can you get to an Apple store genius bar and see if the techs will restore for you?
-
Iphone 5 is stuck at connect to itunes screen after the last software update
The last thing which I did on my phone is software Update and left it at night .Today Morning I saw my IPhone 5 is stuck at connect to iTunes screen
I tried connecting to iTunes with my laptop and clicked on restore and update still it is at same screen
Rebooted the device still same screen
Please let me know if you are aware of this fixHi vadlapavanigeetha,
Welcome to Apple Support Communities.
Did you see an alert window when you attempted to update your iPhone? The suggestions in the article linked below will resolve most update and restore issues.
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers!
-Jason -
I recently updated my iPhone 5 to iOS 6.1 and lost all of my contacts. My phone was less than 30 days old and I did not have an account with iCloud prior to the back-up. Any way to restore my contacts or are they lost forever?
I have the exact same problem. I did the update on my iPhone 5 yesterday, opted for the iCloud set up in the update and then it wiped my contacts. They are not on my phone or in the cloud...
-
there is a problem on my iphone 4 it is stuck on connect to itunes screen. first it will ask to select language then the country then again the connect to itunes screen apear pllllllllllz who ever know what to do can say.!!!
NOTE :
there is no apple's centres in my countryThere is no support for "jailbreaking" on this site.
You are on your own. -
Iphone 4 freezed/stucked on "connected to itunes"
H, my iphone 4 got freezed/stucked on "connect to itunes" and after connected also on "connected to itunes". I'm using Windows and I've already restore, back p, use another laptop. iphone starts to set up, but after choosing, country and coming to back up from itunes, it alwas freezes on "connected to iTunes". Did anybody solve this problem?
H, my iphone 4 got freezed/stucked on "connect to itunes" and after connected also on "connected to itunes". I'm using Windows and I've already restore, back p, use another laptop. iphone starts to set up, but after choosing, country and coming to back up from itunes, it alwas freezes on "connected to iTunes". Did anybody solve this problem?
-
my iphone is stuck on connect to itunes mode!!!!! Plzz smb help me!!! What should i do? I am from albania and i have gone to any apple service here but no help!!!!
Hi enkifromtirane,
If you had an issue with your iPhone and are now seeing an icon screen instructing you to connect to iTunes, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
My iPhone 4 is stuck on "Connect to iTunes" screen
I was doing a recovery on my iPhone when something went wrong and now it's completely stuck. It's stuck on the connect to iTunes screen. ITunes doesn't recognize it and I don't know what to do. I've also tried to put my phone in DFU mode, but iTunes still don't recognize it.
I also am stuck but when I press restore from backup it says that
"find my iphone must be turned off before iphone can be restored. It also says to " go to iCloud settings on your iphone and turn off Find my Iphone before restoring your iphone.
However I am unable to do this because it is stuck at connected to iTunes.
I have turned it off and did a complete restore to factory settings all to no avail.
My phone is not working either. help -
Iphone 3G is stuck on "Connect to Itunes"
I really need help. I've been trying to get my phone to work for T-Mobile so I followed some videos on youtube to jailbreak adn unlock it. After I did everything it still wouldn't work and my phone was slow so I decided to restore it to it's normal settings. Everytime I turn on my iphone I just get a connect to itunes. When I connect to itunes it doesn't say the name of my iphone or anything. It says The iphone "iphone" could not be restored. An unknown error occured (1015). I try to restore again and says the same thing. I looked up many videos and none of them work. I tried downloaded tiny umbrella and the newest firmware and I have the latest itunes. I tried holding the power and home button and all that stuff and nothing is working. Not only did I not get it to work for T-Mobile but now it's being stupid. I'm not a technical person and I don't really know how to fix this. I'm starting to give up on Apple... PLEASE HELP!!!
Tanee08 wrote:
I really need help. I've been trying to get my phone to work for T-Mobile so I followed some videos on youtube to jailbreak adn unlock it....
Sorry, but you can't get help here. By attempting to jailbreak the phone, you have voided the warranty and any right to support from Apple. In addition, it's a violation of the Terms of Service here to discuss jailbroken or hacked devices.
You'll have to resort to Google. -
HT201401 my iphone has a frozen screen and it does not turn off to reset. what do I do?
My iphone has a frozen screen. It will not turn off to reset. What can I do?
Press and hold the Home and Power buttons for 15-20 seconds until the white Apple logo appears to reset the device.
-
What to do when Iphone 4 is stuck on connect to itunes screen?
Please Help!
I unplugged my Iphone 4 from the computer and a screen showing me to connect to itunes showed up. It has been stuck on that screen for hours and after showing the message for a couple of seconds, the phone turns off by itself. If I click on the home buttom and the sleep button, it turns it on, shows the screen and then off again. I connect to itunes, but neither itunes or my computer recognize the device. I have no idea what to do now.CAN SOMEONE PLEASE ANSWER MY QUESTION.
-
Cannot install itunes 10.2.1 on XP. Iphone 4 is stuck on connect to itunes
i have had problems ever since i downloaded the new itunes download a few weeks ago. First i was having issue with the determining gapless playback information which would freeze under my windows XP system. when attempting to plug in my iphone for sync itunes tells me my phone is in recovery mode and needs to be recovered. then it downloads the new software and then error comes up and tells me the firmware is corrupt, to disconnect and reconnect the iphone, then it just says error after trying again. Now my iphonw is stuck on the connect to itunes picture and i cant turn it on. finally, after completely deleting every trace of itunes and apple and trying to install 10.2.1, i get a message the wondows has encountered an error with the download and has to shut down and it asks me if i want to send and error report or not...or debug.... ahh im so frustrated...i need my phone!!
please helpHi,
Disable anti virus software and turn off the Firewall on your PC.
Unable to update or restore help here.
i get a message the wondows has encountered an error
If you see a particular error number, click here.
Carolyn -
TS1538 my iphone 5s is stuck in "connect to itunes" mode
I literally just bought this phone today, and theres already an issue. After updating my iTunes, as the notification indicated necessary, I also clicked to update my phone as well. Halfway through the update, my iTunes screen read "waiting for iphone" and my iphone just shows a picture of plugging the cord into the iTunes logo. Ive tried holding the home and hold button in different variations for different durations (as told by youtube and support forums...) and nothing seems to work. It's still stuck on the screen with the cord being plugged into the iTunes logo.
Please Help!!!UPDATE:
So I finally got it to work again! After being on the phone with apple support for 40min, we came to the conclusion that I was going to need to bring it back to the apple store and exchange it for a new one. Let me emphasize this is a BRAND NEW iPhone 5s, literally bought it less than 12 hours ago. Just as I do not know why this problem occured, I also do not know why the problem was fixed. I will outline the steps and issues I faced throughout this process incase anyone else is in the same boat.
-plug my phone into my computer
-must update iTunes in order to control phone from computer
-(after update) popup indictating new iOS software update
-halfway through iOS update, iTunes reads "waiting for iPhone" (where you read which song is playing)
-iPhone stuck on screen with Lighting USB cord --> iTunes logo
-tried putting it in recovery mode; fail
-may or may not have put it in DFU mode; still no progress
-call apple support and go over similar steps with him
-(still on the phone) uninstall iTunes & ALL APPLE software in particular order
a.iTunes->Quicktime->Apple Software update->Apple mobile device support->Bonjour-> Apple application support
-re-install iTunes via apple.com
-plug phone back in and still no progress: iTunes not acknowledging the phone & phone still stuck on same "connect to iTunes" screen
-conclude (with apple support) it to be a system hardware failure and scheduled an appt. for the genius bar tomorrow evening.
-in order to see if the problem is my phone or iTunes, I plugged my old iphone 5 into my comp. and iTunes registered it just as it normally would.
-while my old iPhone 5 was plugged in, I plugged in my new broken iPhone 5s and wouldn't you know, it came up onto the screen. From there I just followed the steps on the screen from restoring it to setting it up all over again
-I did have to do the fingerprint thing again, type in my wifi password, and although my texts were all there, none of my apps were so I need to redownload them.
So I guess if you're having this issue, try plugging in an old ipod or iphone just to see where the problem lays. If it is iTunes, you need to uninstall the prgrams in that (above^) particular order for it to be completely erased and reinstalled. Hope this helps you guys out! Happy holidays -
Please help??? I have tried the reset and it seemed to have made it worse, now it won't charge completely. Any ideas?
Ignore sandeep. Don't use DFU mode. You need to use recovery mode.
http://support.apple.com/kb/HT1808
Placing your device into recovery mode
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
Maybe you are looking for
-
Can't ping Outside or DMZ using ASA 8.4
Hello all, Thanks for all of your help. Ok, I have a ASA 8.4 firewall that I have been working on so long. It was a hassle to configure the object group and nat for 8.4. So, I put two host in both side of ASA to test pinging but I can not ping the ou
-
Submitting forms for distribution
I am currently designing several different forms for my department to use when carrying out various procedures. I am distributing them to my team and they fill them out whenever required then hit 'submit' to send them back to me. The problem I have i
-
Error WLS 10901 - when I add prompt in query from SAP in QAAWS
Hello, I am accessing a Universe who's source is SAP -BEX Query. When I add a charecteristics and key figure I get data, however when I add a prompt or filter condition to my query in QAAWS - I get an error. I tried the same in Live Office and get th
-
How to Develope Charts in Oracle 10G Forms
hi i want to design charts in 10G forms DS. but i could not find chart builder in 10G. please help me how to design charts in 10G Forms. thanks.
-
When submitting a target survey I get back an error.... I think this may be a safari problem or mountain lion problem as I used to be able to submit surveys on their survey site. This problem occurs if I use my MacBook Pro or my iPad. I want try t