My iphone 5 is turning off.

I updated to ios7 about a week ago, and it happened since then. what can I do?

OK, the first thing to try is a reset (no data will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen comes up, see if that stops the random shut downs.
Also, close all apps running in the background: Double click the Home key and swipe up on each of the thumbnails showing above each open app. Once all of the apps are closed, then it's just a kind of wait and see.
Post back if the random shutdowns continue after doing these two steps.
Cheers,
GB

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I updated to ios7 and got the set up asst and selected restore from back up.... can't get itunes to do the restore as it wants me to turn off find my iphone, but I can't access anything on my iphone to turn off as I am in ios set up assistant

I updated my iphone 4 to ios7.04 in itunes. In itunes, it appears that all my data/apps/music/etc are on the phone (but I cannot see anything on phone itself except setup screens). I am getting the ios7 setup screen on my iphone. I have selected my language, selected my wifi netowork, enabled location services, and chosen resore from itunes back up. Next screen I get says to connec to itunes, which I did. In itunes, I select restore from backup. I then get a message that I need to disable "find my iphone " "Go to iCloud Settings on your iPhone and turn off Find My iPhone before restoring your iPhone." I cannot go to any settings on my iphone as I cannot get past the connect to iturnes screen! I have also tried not enabling location services and that made no difference. I cannot get to anyplace on my iphone except the ios setup first few screens. I am going crazy, there must be some simple thing I have missed! Any help appreciated!

I found a way to get to my data. So do not need remedy at this time.
fwiw, I changed my ios7.04 setup answer of restore from itunes to new iphone. Eventually that allowed me to set up icloud, then turn off find iphone, restore. Very strange ios update.

IPhone 3G turns off every few minutes with new OS

Greetings all,
Apologies for not introducing myself in advance but I just want to get this issue fixed. I upgraded my iPhone to OS 4 and now the main issue is that when it is not plugged in it will just turn off after a few minutes of being idle. If I actually use it (i.e. keep the screen on) it won't turn off - its only a minute or two after the screen turns off that the iPhone actually turns off. I suspect this is a crash because I have to hold down the Power Button and Home Button in order to get it working again.
However, if its plugged in it won't turn off! How useful! I've read over some topics (and still am reading them, thanks for all the help) but I'm not getting anywhere. I've deleted the ipsw file and re-downloaded it to no avail and am considering trying a new user account on Windows 7.
Are other people having this issue? I was going to upgrade to the newest iPhone and give this to my little sister, but I don't think I'll upgrade now. She's rather upset about this.
Thanks,
Discopanda.

Make a backup, if possible. Restore it as new, if possible. If issue persists, or you are unable to do either of those previous steps, consult Apple.

This is a weird start to my question; but i went to a music festival today and I was in a mosh pit and it was hot, and my iPhone 4 turned off and I was wondering weather it was from the heat or something else? And what I could do to fix it? Thankyou :)

this is a weird start to my question; but i went to a music festival today and I was in a mosh pit and it was hot, and my iPhone 4 turned off and I was wondering weather it was from the heat or something else? And what I could do to fix it? Thankyou

okay, thankyou for you help anyway

My iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.

my iphone 4 turned off and now it won't turn back on I've tried charging it and plugging it into my computer but it's still a blank screen. please help me.

Intel-based Macs: Resetting the System Management Controller (SMC)

HT201401 My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a ubs pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. meltdown

My phone started acting up and I noticed my text messages were not being sent. So I turned my iphone off. My iphone 4s turned off properly but when I went to put it back the apple icon came on and then an image I have never seen before of a UBS pointiing towards the word itunes in a circle. And the phone no longer goes beyond this message. I try to turn it off and on again and same message over and over. If I hit the any button on the phone nothing happens. Does anyone know what this means or seen this itunes messaging ? meltdown? Please help.

Hello Raja,
Thank you so much for your response. I had these photos backed up on iCloud but, had I not, its good to have an alternate solution as the one you suggested. Actually, I went to the Apple store today and yes, you are absolutely correct Restoring in iTunes will result in permanent loss of photos unless backed up somewhere such as iCloud or other solution. Well, what they did was restore the phone in itunes ( I did not have iTunes downloaded to my computer which is why it did not work when I went to do it myself, I needed to go to the iTunes site and go to the download iTunes button because my windows based HP laptop does not come with itunes already downloaded). This retoration process took a while and I was forced to upgrade to the latest 7.1 iOS software which I was not too happy about -sometimes you like the way things work now :-) Anyhow, they said this restoration request happens as a result of a software update (which I was NOT in progress of an update or doing an update) or sometimes when you remove the power cable too quickly from the iphone (which I do not recall doing this either but...). Since I had backed up on iCloud all of the photos were downloaded back on my iphone 4s. Best of all was that my phone was back up and runnning and there was NO CHARGE at the apple store for this service of restoring my phone. Well, I just wanted to share the results and I appreciate all the responses and support I received. Thank you kindly.

Why my iphone 5 turns off while recording videos ???

please help !!!!! i m extreamly disappointed in apple ;[

Hello Dhananjay,
I recommend steps 1, 3 and 5 of the iPhone Troubleshooting Assistant found here http://www.apple.com/support/iphone/assistant/phone/.
If you get to step 3, then I suggest closing all the apps. Here is step one to get you started
Restart iPhone
To restart iPhone, first turn iPhone off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPhone will turn off after a few moments.
Next, turn iPhone on by pressing and holding the Sleep/Wake button until the Apple logo appears.
Is iPhone not responding? To reset iPhone, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.
If your device does not turn on or displays a red battery icon, try recharging next.
All the very best,
Sterling

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

4 hours ago my iphone randomly turned off and now i cant get it to turn back on. Ive tried everything, trying to reset it, charging it but nothing works! the charging symbol doesnt even come up when i plugged in the charger. Please help!

Hello there, LaruaGalliers.
The following Knowledge Base article provides some great troubleshooting steps for your issue:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Particularly:
Battery does not charge
Verify that the outlet being used is working.
Try another USB power adapter if available.
If no other USB power adapter is available, try connecting to a high-power USB 2.0 port (not a keyboard). The computer must be turned on and not in sleep or standby mode.
Try another USB cable if available.
iPhone or iPod touch displays the low-battery image and is unresponsive
If you see the image below, charge the iPhone or iPod touch with USB power adapter for at least 15 minutes.
You should see this image when iPhone or iPod touch begins to charge:
If the screen still displays the low-battery icon, try turning the iPhone or iPod touch off and then on again.
If the issue persists, follow these troubleshooting steps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT6154 My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help ple

My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes

There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device.

My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger. I tried all troubleshooting steps suggested by Apple but it doesn't work. What could be the problem and what are the solutions?

My iPhone 4 turns off (crashes) after accesing any apps, It work fine when plugged to charger (power supply). I tried all troubleshooting steps suggested by Apple but it doesn't work. I backed up my phone. I restored it several times. Even I re-installed iphone software. Also I restored it as a new iphone but doesn't work. What could be the problem and what are the availble solutions?

We can't know if there's a "fixture" because we can't examine your phone. But Apple can. Make a Genius Bar appointment and get your phone evaluated.

Will an iPhone automatically turn off location services. If it goes below a certain battery power level, and so how you disable this in settings.

I am working with Georgia DOT and we have created an app to track our state vehicles using IPhone 5. My question is: will an iPhone automatically turn off location services? If it goes below a certain battery power level, and if so how do you disable this in settings.
Message was edited by: mickyel

I don't believe that this will happen, however, the entire iPhone will shut down when the iPhone reaches the auto-shutdown power level. There is no way to turn that Off other that connecting the iPhone to power.

My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ?

My iphone 6 turned off while i was using face time and it returns with the screen saying Hello mean its reset automatically how is this possible ? Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me.

shahzadfromlahore wrote:
Now it requires an id and password to activate which i do not remember need help ? but i do remember the id and password which i was using on itunes and Apple store. please i almoost buy it in 890$ so it will be a big lost please help me
Who set up the phone? Who's Apple ID was used to activate it?

HT4993 My iPhone 5 turned off and won't turn back on. what should i do about this?

My iPhone 5 turned off and won't turn back on. what should i do about this?

Hi SeanCam,
Welcome to the Support Communities!
The following article will provide some troubleshooting steps for this issue:
iPhone, iPad or iPod touch: Not responding or does not turn on
http://support.apple.com/kb/TS3281?viewlocale=en_US
Cheers!
- Judy

My iphone 5c turned off and won't turn back on. What do I do?

My iphone 5c turned off and won't turn back on. What do I do?

Try resetting the device: Hold down the Home and Power buttons at the same time and continue to hold them down until the Apple appears (up to 30 seconds). If the Apple appears, the reset is in progress, and the Slide to Unlock screen will display shortly.
Make sure the battery is charged. If you think it may not be charged, then plug the device into the charger and try resetting after 5 minutes or so.
Cheers,
GB

HT1430 my iphone 4 turn off after appearing message "temprature high, need to be cool down after than doesn't becoming turn on"

my iphone 4 turn off after appearing message 'temprature high, need to be cool down' after that does not getting turn on by anyhow.

Hello vijaypatel,
Thanks for the question. The following article outlines the temperature warning that you experienced:
iPhone, iPad, and iPod touch (4th generation): Keeping device within acceptable operating temperatures
http://support.apple.com/kb/HT2101
If the iPhone is no longer powering on, we will need to isolate this issue to determine if it is hardware related.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
               - The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
               - The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
               - Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
- If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
               - If the display turns on, go to step 4.
               - If the display remains black, go to next step.
- Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to
restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M.

My iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?

my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?

my iphone 4 turned off by itself and will not turn back on. i have tried to 2 methods of recharge and it will not turn on. can you please help?

My iphone 5 is turning off.

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