My iPhone 5 isn't syncing and my iTunes isn't working!

Hi guys,
I've been spending hours and hours trying to rectify this iTunes problem I've been having. Basically whenever I open iTunes 11.0.5.5 on my Windows 7 PC an error box pops up saying 'A required iTunes component is not installed. Please reinstall iTunes. (-42404)'. I've reinstalled a million times and the error keeps on occuring. I've also tried uninstalling all Apple softwares and then doing a fresh install of iTunes as lots of Apple members recommend but it still comes up! Any ideas to what could be causing this?
Also, when I plug my iPhone 5 in, ANOTHER box comes up saying that 'This iPhone cannot be used because the required software is not installed. Run the iTunes installer to remove iTunes, then install the 64-bit version of iTunes.' I've been installing the 64-bit version already however, so I don't understand how there would be a compatibility issue.
Thanks so much!

I would try restarting your computer for your first problem.
For your phone, if you have a different cord try using that. Or possibly use a different USB port in your computer.

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