My iPhone 5 it's lock button itsnt working and I have warranty on my phone what do I do

iPhone 5 it's lock button it's not working and I have warranty on my phone what do I do

Visit Genius bar for evaluation and replacement.

Similar Messages

  • Power button and home button not working and dont have warranty

    power button and home button not working and dont have warranty

    I had the same problem went to a store and paid $80 to have them replace the cable and it works fine now.

  • My iphone 4s is frozen and my lock button doesnt work and i cant slide to power off the phone. HELP

    my iphone 4s is frozen on the lock screen. my lock button doesnt work and i cant slide to power off the phone. It has 100% battery and nothing happens when  i plug it into the computer.
    My phone screen also is in negative. It is like twitching and ive tried to invert the colors but thats not it. i cant see any apps, pictures , or anything in regular colors. PLEASE HELPPP!

    You can't.  You'll have to wait until the battery runs out and then recharge the phone.  It will restart.
    Sounds like now's a good time to get the phone fixed.

  • HT1212 i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??

    i have a iphone 8g and the lock button doesnt work and i forgot my password and i was wondering if anybody can help me??

    You will need to restore your iPhone, take a look at this link, http://support.apple.com/kb/HT1212

  • Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

    Will apple fix or replace my iphone 4 as the lock button is stuck and its a minor hardware issue ? Also if it was to be a replacement would it be a newer model as apple do not stock the 4 anymore ?

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • My iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??

    my iphone 4 turned black today and my sleep(lock) button doesnt work. I have tried to let it charge to see if it would restart but still nothing. what else can i do to turn it back on??

    Unless somebody else has a micracle workaround I don't know.  Probably get the phone in for repair since it has been living on borrowed time so far and now you absolutely must have a working button.

  • My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!

    My loudspeaker and lock button not working and my warranty has expired!!! I do not know what to do!!!! HELP PLEASE!!

    Those are hardware issues. You can try all of the software troubleshooting if you want. Restart, reset, restore from backup, restore as new. If that does not work, then your only option is to pay someone for something. The decision is up to you, but I've provided the options.

  • Lock button not working and gettin very hot when used.

    Hi my lock button started working intermittently but now has stopped working completely. When in use it get very hot and when charging its so hot u can't touch it. Unsure what to do as only had iPhone 5 since march.

    Your phone is still under warranty.  Bring the phone to Apple for evaluation and probable replacement.

  • Hey my iphone 5 power button dosnt work and i have minor dents on the corner of the phone, does my 1 year warranty cover that?, hey my iphone 5 power button dosnt work and i have minor dents on the corner of the phone, does my 1 year warranty cover that?

    hey my iphone 5 power button dosnt work and has minor dents on the corner of my phone does my 1 year warranty cover it

    The only one that can answer that for you is the Genus at the Apple Store
    My guess is with dents, they are going to tell you the damage voided the warranty
    Allan

  • My iphone 4 lock button stopped working and now it won't charge

    Hi.
    A couple of weeks ago my iphone 4's lock button randomly stopped working, I had never dropped my iphone so I couldn't figure out why this had occurred. I did not see this as a big problem until recently when my iphone stopped charging. The iPhone had worked just as normal the day before it stopped charging. I usually charge my iphone over night, but one night it reached around 85% and stopped charging. I have tried it with several different iphone chargers and different plugs in the house but still the iPhone wouldn't charge. Now my iphone has ran out of battery and due to the fact that my lock button is broken, I can't try anything to turn it on. Does my battery need replacing?
    Thanks,
    Anna.

    Try these steps: http://support.apple.com/kb/ts3281

  • IPhone 3G S sleep/lock button not working

    ok it doesnt redspond to anything. ive tried all kinds of restarts and restores and nothing works. i am getting a replacement from my retail store but i'm wondering if there is anything i can do to fix it.

    Hi Aliassa, I'm having the same problem: no response from my sleep/lock button on my 3G.
    I went to the Genius Bar at the Apple Store and they use a little lighted eye scope (like what an ear doctor would use) to look into the headphone port. If the ring down in there is pink (I believe), then they tell you that your iPhone has gotten wet before and then they refuse to help you any further.
    This is frustrating as I know why my port's wetness indicator was pink: because I had to clean my headphone port with a touch of windex and a q-tip when my iPhone stopped recognizing that I had unplugged my headphones due to fuzz and crud buildup.
    So by fixing that problem, I "voided" whatever help the Apple Store may have given me.
    All together that blowz.
    I wish I could get normal phone insurance on the iPhone. As far as I know I can't and I'll need to wait till December to get the new iPhone that's subsidized.
    Really annoying since, there's no way to reset my phone now other than letting the battery wind down. Also, 'buttons' get hit when I can't wait the minimum of a minute for it to go to the lock screen automatically when I put it in my pocket.
    My next step is to try to repair it myself by opening it up and cleaning or replacing the button.
    Wish me luck!
    If it works I'll post back here.
    Good luck to you too.
    Message was edited by: shanetrain
    Message was edited by: shanetrain

  • My iphone 4's lock button stopped working and my warrinty isnt up yet but my phone is cracked. will apple still be able to replace it?

    the whole back side of my phone is cracked but i don't know how  i never drop my phone and i always have a case on it. but now i can't use my lock button and i really don't like assistive touch. will apple be able to replace my phone even if the back side of the phone is cracked?

    If the damage is not user inflicted, Apple will replace it.
    Frankly the only way to know for sure is to take it to Apple and ask them.

  • How do i turn my iphone on when the lock button is broken and it wont turn on after being plugged in

    my phone will not turn on after being plugged in and my lock button is broken!!! Please help.

    Sorry, there is no other way to turn your phone on. Make an appointment at an Apple store or go to a third-party repair shop. Be aware, if a third-party touches your phone, you forfeit the right to an out of warranty replacement from Apple.

  • My lock button doesnt work and my ipod is stuck in recovery modeafter i tried updating it what do i do? HELP!

    i tried to update my ipod to the newest software and it got stuck on the apple for like ten minutes the it told me to connect to itunes and itunes doesnt recognize my ipod so now its on recovery mode ! my lock button is broken so i dont know what to do ? HELP !

    Try as best you can:
    Try:
    - iOS: Not responding or does not turn on
    When it  says place the iPod in recovery mode use this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Lock button stuck i do not have warranty

    my ipod touch 4g lock button is stuck how much would apple charge to fix it???

    Make an appointment at the Genus Bar of an Apple store.  Maybe they can unstick it.
      Apple Retail Store - Genius Bar
    Otherwise
    Apple will exchange your iPod for a refurbished one for $199 if 64 GB one and $99 for the others. They do not fix yours.
    Apple - iPod Repair price              
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Fix it yourself if you are up to it
    iPod Touch Repair – iFixit

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