My iPhone 5 keeps crashing and freezing.

I restored it to factory settings and redownloaded the apps, etc. and it keeps happening. Battery life tanks really fast too. What do I do?

I restored it to factory settings and redownloaded the apps, etc. and it keeps happening. Battery life tanks really fast too. What do I do?

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  • Iphone 4 Keeps crashing and restarting, No help from Applecare

    My iPhone 4 keeps crashing and restarting and AppleCare is unable to duplicate the issue or resolved the issue.
    Recently my iphone randomly started crashing or it would freeze then i have to restart using power and home button, These are few things that I have already tried to resolve the issue:
    1: Restore to factory settings and start over from scratch.
    2. Deleted recently updated apps to see which one could be causing the issue, but the issue is still there.
    3. Re-downloaded ios 5.1 and did a fresh restore.
    After doing all this I called Applecare and they suggested to send in my phone and they will replace it and send me a new one since Im still having the issue after doing all of the above. Today I recieved my phone back from Applecare stating that the issue was resolved or not duplicated. So I did a restore once again and from one of the saved files that I had setup as a new phone. In the last 6 hours my phone has froze once, and crashed twice. I called Applecare again and he suggested to send the iphone in again and he will put in the notes to give it max time to detect the issue.
    Are there any other alternatives? The closest Apple store is 140 miles from my house and Im fedup with sending in the phone and getting it back w/o the issue being solved. Thanks for the help in advance.

    Basic troubleshooting steps clearly outlined in the User Guide are restart, resest, restore from backup, restore as new.
    If you still have problems after going through ALL the recommended troubleshooting steps, then you likely have a hardware issue.  You'll need to bring your phone into Apple for evaluation.

  • My iPad air keeps crashing and freezing when browsing the internet . Please help :(

    My husband and I updated to the new OS. Now our iPad Air's keep crashing and freezing whilst browsing the internet.  We have done a reset and swiped away pages but nothing is helping. Its very frustrating Can anyone help? Thank you Jo

    Please tell me that it has NEVER been jailbroke.  If it has not been jailbroke, here are some standard repair procedures:
    First, confirm that this is what you did for a "reset."  Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore (or it doesn't help), go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, since you have IOS-7, read this.

  • Imac keep crashing and freezing up when I open browsers and program

    Hi, I have some problems for my Imac. I don't know why when I open my browsers and some program keep crashing and freezing up.
    Any one can help this problem? Or should I follow any step can solve this problem? Thanks a lot!
    Zack

    Reinstalling Lion Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
    Reinstall Lion: Select Reinstall Lion and click on the Continue button.
    Note: You can also re-download the Lion installer by opening the App Store application. Hold down the OPTION key and click on the Purchases icon in the toolbar. You should now see an active Install button to the right of your Lion purchase entry. There are situations in which this will not work. For example, if you are already booted into the Lion you originally purchased with your Apple ID or if an instance of the Lion installer is located anywhere on your computer.

  • The newest version of firefox keeps crashing, and freezing. I can't figure out why.

    I downloaded the latest version and suddenly it keeps crashing and freezing on me. Now I can't get it to load at all.

    You can use one of these to start Firefox in <u>Safe mode</u>:
    *On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
    *On Mac, hold down the Options key while starting Firefox
    *Help > Restart with Add-ons Disabled
    *https://support.mozilla.org/kb/Safe+Mode
    If you can start Firefox in Safe mode then try to disable hardware acceleration in Firefox.
    *Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
    *https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
    *https://hacks.mozilla.org/2010/09/hardware-acceleration/
    If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
    *bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
    You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
    *You can open the <b>about:crashes</b> page via the location bar, like you open a website.
    See:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter
    *https://support.mozilla.org/kb/Mozilla+Crash+Reporter
    If you can't open Firefox then see:
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
    *http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports

  • My iphone 4 keeps crashing and restarting.

    I just bought my iphone today and it having the same problem. It keeps crashing and going to black then restarting. With either a red or yellow color that is coming up over the screen. What's going on and how can I get this phone to work?

    Follow the steps below to put the iPhone into recovery mode and restore the software:
    1. Unplug the iPhone from the computer and make sure its turned off.
    2. Hold down the home button and plug the iPhone into the computer
    3. Keep holding down the home button until the connect to iTunes screen appears on the phone
    4. Click "Restore" in iTunes
    5. When the iPhone is finished restoring, make sure you set it up as a new iPhone and do not restore from a backup.
    If the problem still happens after following the steps above and restoring the software, take it back to where you bought it and get a replacement because it is most likely faulty hardware.

  • Having trouble syncing with my new iPhone cable, keeps crashing and saying that the device cannot be found

    The iTunes sync keeps crashing and saying that the device cannot be found. I have bought a new cable recently off eBay and it manages to charge my iPhone when I plug it into my macbook but its not allowing me to sync or import pictures.

    iOS: Unable to update or restore - Support - Apple

  • Firefox keeps crashing and freezing

    I am using Windows 8.1. Firefox either crashes or freezes multiple times/day.
    Here are my crash reports:
    bp-18337875-8976-461a-918a-59d732150331 3/31/2015 2:56 PM
    bp-19e8ab81-f42b-4974-bf1b-a1dc62150331 3/31/2015 11:07 AM
    bp-aeeca8d5-ce92-4ed9-b845-79f2b2150330 3/29/2015 11:47 PM
    bp-f382c1ed-f6c1-482e-994f-621822150329 3/29/2015 7:12 PM
    bp-479e7f78-7a5f-4081-bc05-b3f6d2150329 3/28/2015 8:11 PM
    bp-4441afd7-d529-494b-b919-ebb7c2150328 3/28/2015 6:35 PM
    bp-2e054407-4708-4cc0-9135-8beaf2150328 3/28/2015 12:47 PM
    bp-9a402d4e-1bf0-42d1-975c-31e2e2150328 3/27/2015 8:36 PM
    bp-4a6427f7-f9d8-44a3-9f51-3f3962150328 3/27/2015 8:35 PM
    bp-16db9a8b-ab92-452d-a1e8-0161f2150327 3/27/2015 5:26 PM
    bp-abfc8d38-bcab-47be-808a-ab0d12150327 3/27/2015 11:45 AM
    bp-cca2020b-5c5a-453e-b7d5-aff772150326 3/26/2015 6:18 PM
    bp-d6fda1df-1db2-4887-8016-42f8a2150326 3/25/2015 9:22 PM
    bp-04b3842a-bad6-44b2-9c98-f47452150325 3/25/2015 2:45 PM
    bp-87bc355d-fee9-4de4-b266-1ca5e2150325 3/25/2015 12:25 PM
    bp-b0512e54-84c6-404c-8e5a-52b232150325 3/25/2015 10:36 AM
    bp-444ca44a-6113-4c56-a290-629222150325 3/24/2015 11:23 PM
    bp-42ca67be-65df-49cd-a25e-d05722150325 3/24/2015 8:44 PM
    bp-39e7c1ae-cdb2-4bc9-80dd-899d62150324 3/24/2015 1:36 PM
    bp-c315711d-00cb-404e-99be-66bad2150324 3/24/2015 11:57 AM
    bp-31ffb01c-a22f-4d67-b2ee-207f7349de64 2/28/2015 9:09 AM
    I have tried to set these 2 plugins to Never Activate, but everytime Firefox is restarted, they re-activate:
    Cisco OpenH264 Video Codec
    Shockwave Flash 16.0 r0

    The five most recent crashes are coded OOM or "out of memory". This doesn't mean literally that every byte of memory was used, but that Firefox wasn't able to get a block of memory from Windows that suited its needs at the time. Your system memory use percentages were 67-81%, which are getting up there, but probably the bigger issue is how fragmented memory can get if you use many programs and go a long time between shutdowns.
    I can't tell from the crash reports what Firefox was doing at the time it ran into memory problems, and it looks like you didn't enter any comments. Hopefully if you restart Windows this won't recur right away, but if it does, could you keep track of what was happening at the time to see whether that identifies a pattern or culprit?

  • My firefox keep crashing and freezing ever since i upgraded

    Hello,
    Ever since i upgraded to firefox 6 it keep freezing and crashing about every 10 to 20 mins.
    It does not matter what website i am on it just keeps doing it.
    I have no addons and no themes.
    I hope someone can fix my problem as i am thinking very hard to move to a different browser.
    I have internet explora on my laptop and it dont freeze and dont crash.
    I love firefox but i want this issue fixed.
    Many thanks
    christian

    Yeah same here. I dont know why it keep happening but its not fair and its really getting on my nervers. If it keeps happing i might change my browser i dont want to as i like firefox but if it does keep happening and no one fixs this then bye firefox.

  • My iphone is constantly crashing and freezing.

    I have to force restart it every five minutes after the freeze.The WiFi also disables all the time. If I restart my iPhone, the WiFi will be enabled sometimes. I've charged it to one hundred percent but it still crashes and burns. It doesn't allow me to call and text even without WiFi on my data either. It is only 1 month old if that helps.

    Make sure you have the Latest Version of iTunes (v11) Installed on your computer
    iTunes free download from www.itunes.com/download
    Then Connect to iTunes on the computer you usually Sync with and Restore
    http://support.apple.com/kb/HT1414

  • My MacBook Pro Keeps Crashing and Freezing

    Hello,
    I have a MacBook Pro which I purchased in October of 2007. Yesterday, I started experiencing some extreme problems with it. Here is how it began:
    I was using Windows XP through Boot Camp when the screen began to flash rapidly. The same picture would remain, but the screen would flash white for a split-second and then be a normal screen. For a little while, this kept going on and I was still able to move my mouse (although I wasn't able to use my mouse to interact with any objects). Then, after a minute, my mouse was no longer able to move and the screen froze. I turned off the computer and then started it up again, but I was not able to get it to work. On the grey apple screen, the apple logo showed up along with the time dial below it. The time dial completed and the screen began to change, when suddenly the screen froze. I restarted the computer and this process repeated itself several times. I even tried entering into Windows through Boot Camp, but every time I would select Windows, the screen would go black and freeze.
    Finally, I gave up and left my computer alone. I came back an hour and turned on my computer, and it somehow managed to work. Even the Windows side worked. However, after using OS X for a while it froze. This has happened again many times. The windows partition seems to be much more finicky than the OS X partition. Windows fails to boot >50% of the time and when it does boot, it will invariably freeze or crash within an hour. However, when I run Windows through VMware Fusion, it is much more stable.
    Here are the cliff notes and other observations:
    -MBP screen started flashing and froze. Since then, my MBP is often unable to boot up. When it does boot up, it often ends up freezing (Windows or OS X side).
    -When OS X loads after having a series of Boot Up problems, an error report will be generated. This error report has been submitted several times to Apple.
    -I am currently living in Argentina and do not have any access to any sort of Apple Support or Apple Stores.
    -I do have a 3-year extended warranty on my MacBook Pro.
    Any help would be greatly appreciated. Thanks.

    My Mac just crashed again. Here is the error report:
    Tue Oct 28 02:17:53 2008
    panic(cpu 0 caller 0x001A8CEC): Kernel trap at 0x00b6513b, type 14=page fault, registers:
    CR0: 0x8001003b, CR2: 0x000000bc, CR3: 0x0140d000, CR4: 0x00000660
    EAX: 0x62a65630, EBX: 0x07c5b004, ECX: 0x07b90000, EDX: 0x00000000
    CR2: 0x000000bc, EBP: 0x62a65668, ESI: 0x00000000, EDI: 0xffffffff
    EFL: 0x00010246, EIP: 0x00b6513b, CS: 0x00000008, DS: 0x07b90010
    Error code: 0x00000000
    Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
    0x62a65408 : 0x12b0fa (0x459234 0x62a6543c 0x133243 0x0)
    0x62a65458 : 0x1a8cec (0x4627a0 0xb6513b 0xe 0x461f50)
    0x62a65538 : 0x19eed5 (0x62a65550 0x9 0x62a65668 0xb6513b)
    0x62a65548 : 0xb6513b (0xe 0x48 0x62a60010 0xb90010)
    0x62a65668 : 0xb6cf24 (0xc1d00001 0x1000000 0x1000003 0x40)
    0x62a656c8 : 0xb61eaf (0x62a65858 0x6 0x0 0x0)
    0x62a65828 : 0xb54f82 (0x0 0x600d600d 0x7027 0x62a65858)
    0x62a658e8 : 0xd28a0e (0xc1d00001 0x1000000 0x1000003 0x40)
    0x62a65918 : 0xd31e52 (0x46ce6000 0x1000000 0x88100090 0x3e)
    0x62a678a8 : 0xd16108 (0x46ce6000 0x1000000 0x15 0x46ce601c)
    0x62a679a8 : 0xb4f572 (0x46ce6000 0x0 0x62a67ab2 0x80)
    0x62a67a08 : 0xb465a5 (0x7450800 0x0 0x62a67ab2 0x80)
    0x62a67b38 : 0xb47d74 (0x7450800 0xb4b358 0x62a67bec 0x4)
    0x62a67c08 : 0xb33133 (0x7450800 0x1 0x0 0x13)
    0x62a67c68 : 0xb2c93a (0x7450800 0x2407 0x62a67d2c 0x6db4594)
    0x62a67c98 : 0x40fbf5 (0x7450800 0x6db4594 0x6db4594 0x0)
    Backtrace continues...
    Kernel loadable modules in backtrace (with dependencies):
    com.apple.NVDAResman(5.3.0)@0xb4e000->0xd8dfff
    dependency: com.apple.iokit.IONDRVSupport(1.5.2)@0xb40000
    dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x5c1000
    dependency: com.apple.iokit.IOGraphicsFamily(1.5.2)@0xb24000
    com.apple.iokit.IONDRVSupport(1.5.2)@0xb40000->0xb4dfff
    dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x5c1000
    dependency: com.apple.iokit.IOGraphicsFamily(1.5.2)@0xb24000
    com.apple.iokit.IOGraphicsFamily(1.5.2)@0xb24000->0xb3ffff
    dependency: com.apple.iokit.IOPCIFamily(2.4.1)@0x5c1000
    BSD process name corresponding to current thread: WindowServer
    Mac OS version:
    9F33

  • My IPOD Keeps Crashing and Freezing

    Hi guys new to the form but i got a pickle. I got this ipod from a friend and i tried getting the files off the ipod and not erasing all the files os i can put those files on my compy, i downloaded sum programs to do so, never got to work and once i disconnted it from my pc it just keeps restarting showing the apple logo. it looks like its trying to start up and keeps crashing. ilaready tried resetting it by pressing menu and slect button more than a hundred times. i dnt know if one of those progrmas currputed my iopd im sad and i dnt know what to do. Can anyone point me in a better diecrtions?
    appericate it guys

    i dnt think its even charging, it just has the apple logo on the screen, it dems and comes back on and then it says low battary please wait.

  • My iMessage keeps crashing and freezing?

    Just recently I got an iPhone 6 with iOS 8 and I sent this extremly long message to my friends and after I sent the message it crashed and when I try to go back to the app, it doesn't work. It only shows a blank white screen and then it just crashes. Then my friends told me that they have the same problem. I tried to
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    • Turn my phone on and off
    • Go into my contacts and send a message through there and it still crashes
    • Turn on/off iMessage
    • Close the app
    I have tried all of those things and it still doesn't work. The last thing that I can think of is go to the Apple Store. Does anyone have any suggestions?

    It sounds like you've tried a lot of different fixes already. A friend of mine had this happen also and they came up with a clever fix that worked for them, so it could possibly work for you as well.
    - Use Siri to send a message to someone
    - Wait for that person to respond
    - Once they respond click on their response and the Messages app will open
    - Delete the long conversation
    hopefully it helps.

  • My iPhone apps keep crashing and my sleep button no longer works

    So my apps keep crashing when I try to open them; everything from games to my email.  My sleep/power button no longer works so I can't even shut it down to restart it.  I don't know if I should just let the battery die and hope that by rebooting it will work again?  Doesn't really make sense why they won't open anymore.

    Many site issues can be caused by corrupt cookies or cache.
    * Clear the Cache and
    * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
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    * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
    If there is still a problem,
    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
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    Type '''about:preferences#advanced'''<Enter> in the address bar.
    Under '''Advanced,''' Select '''General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.

  • App keeps crashing and freezing! HELP PLEASE!!

    I have brought an app called 'draw something' and it crashes all the time. It opens to the home screen and then crashes and shuts down and sometimes it doesnt even open.I have updated my iphone4s to the latest software,reinstalled it,restarted phone! HELP

    Try this link http://forums.omgpop.com/draw-something/11852-draw-something-frequently-asked-qu estions.html
    it also has support email there to
    Good luck!

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