My iPhone 5 keeps restarting while charging

I have an iPhone 5. Whenever I plug it in, all that happens is a never ending loop of restarts. I can't interact with it either. I tried putting it in DFU mode and restoring it within iTunes, but that didn't work. I also tried finding an answer to this with in the forms but I couldn't find anyone with a description that matches my problem.
I'm runnig iOS 8.1.1

Are you using the USB cable that came with the phone?
Is it charging when connected?
This might be a hardware issue, depending on the use of the phone the battery might be not charging anymore or damaged otherwise.
You should get it checked:
iPhone - Contact Support - Apple Support

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  • My newly 7.1 updated iPhone 4S keeps restarting while showing a low battery level. does the same even if i put it on charge.

    as in title

    Hello marco.vet,
    I've located another discussion on our site that provides some useful information regarding this effect.
    This solved my question by Philly_Phan  on Jun 21, 2012 4:43 PM
    Philly_Phan
    It's probably the battery indicator, not the battery itself.  Run it down until it shuts down automatically.  Ignore any low battery alerts that appear.  Then, charge it overnight with the 10W charger.  That should clear things for you.
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  • Iphone 5 keeps restarting while syncing, updating or pluged in

    Hello,
    first of all sorry for my enlgish.. so please, be patient...  i'm having a problem with my iphone 5 that showed up after i updated to iOS 8.1.2. First i saw that after the whole night charging, battery shows that its 52% charged so i restarted and that was the start of the biggest problem.. after restart phone starts to rebooting by itsef every 2 minutes. I've tried to restore it, but that didnt helped me so i took it to apple service. They said that whey cant help it, because phone was bought not from mobile operator and they cant change it without a charge(im out of warranty). I took back, tried factory reset, but nothing changed after. But, after i restored from backup, disconnected from itunes, updated apps(everything took really long when its restarting every 2 minutes...) and when it was finnished(app uploading), phone restarted couple more times and now it works for about an hour, but when i connect it to itunes, charging, syncing, updating apps it starts all over again its rebooting every 2 minutes like before.
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    thank you for any information.

    Are you using the USB cable that came with the phone?
    Is it charging when connected?
    This might be a hardware issue, depending on the use of the phone the battery might be not charging anymore or damaged otherwise.
    You should get it checked:
    iPhone - Contact Support - Apple Support

  • 5s keeps restarting while charging..stuck on apple logo

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    The power buttons seems like it is fine. The rest of your problems, ie not Restoring is a very bad sign. Make Genius reservation and take iPhone to Apple or take receipt, box and everything in it back to where you bought it.

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  • My iPhone 4 keeps restarting it's self & Won't Charge

    "APPLE HARDWARE/SOFTWARE PRODUCT PROBLEMS WITH MINE & WORLDWIDE"
    1.
    24-06-2011
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    3.
    24-06-2011
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    4.
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    5.
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    6.
    Just finely get the iPhone 4 updated to latest 4.3.3 OS via iTunes
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    8.
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    9.
    Nothing has help with this piece of Apple ****.
    10.
    Reading more online forum where this is a very common problem with it seem that all iPhone models, iPad’s, iPod 4 it also had similar problems as did mine.
    11.
    Just finely get the iPhone 4 updated to latest x4.more times of the iPhone OS via iTunes which has made NO DIFFERENCE to the continued problems with this APPLE PIECE OF CRAP.
    12.
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    13.
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    14.
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    16.
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    17.
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    18.
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    19.
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    20.
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    21.
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    Hi, did you ever solve this problem?
    My 1 year old -- ha! one month out of warranty -- iPhone 4 has been having a nearly identical problem over the past few days.
    It started by dying completely so I had the battery replaced, thinking it was simply battery issue.
    It then worked again for a moment but started doing exactly what you describe, going through a reset cycle (longer than 30 seconds but who's counting). And it felt quite warm.
    Did hard reset, plugged into wall charger and MBP USB but the new battery wouldn't even get a full charge (a whopping 92% after nearly two days). It would even lose battery when plugged in if I opened an app. And all the while plugged in, if I left the phone on, it would cycle through these resets. So I turned it off to try to charge it.
    Now suddenly, it's dead again. Totally black, and hard reset does nothing. Up until two days ago there was nothing wrong whatsoever with this phone! And I hadn't even installed a new app that could be the root of the issue. No idea whatsoever what caused this.
    Any help would be much appreciated!!

  • HT201394 Why does my iPhone 5s keep restarting? Updating to iOS 8.0.2 mans it worse.

    My iPhone 5s keeps restarting. Web pages keep resetting, apps crash and restart or freeze. iOS 8.0.1 has not made a scrap of difference. Have tried switching it iphone on and off. Rebooting, restarting. Turning off background apps from runming. Clearing internet history. None of this works. What's the point of having a smart phone that's a pain in the a...

    Hello EustaceRM,
    Force closing all open apps and resetting your iPhone may help prevent the various app issues you've been experiencing.
    iOS: Understanding multitasking
    http://support.apple.com/kb/HT4211
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    If your apps continue closing unexpectedly, the next step would be to restore the device.
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Additionally, the troubleshooting steps detailed below can help stabilize your iPhone, should it continue restarting or powering off unexpectedly.
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Cheers,
    Allen

  • HT4623 why does my phone keep beeping while charging

    I have just installed OS Version 6.1. Now my iPhone keeps beeing while charging. Does anyone know why and how I can turn off this annyoing sound?

    Have basics from the manual (reset, restart, restore) been tried?
    Check the accessibility features on the device to ensure something did not accidentally get turned on.

  • IPHONE 5 keeps restarting every 5 minutes

    Iphone 5 keeps restarting every 5 minutes. the screen turns black and then the apple logo shows up. does anyone know how to fix this?

    Hello jonah910,
    Thanks for using Apple Support Communities.
    I'm sorry to hear about the issue you're having with your iPhone, I definitely see how it is a frustrating experience!
    I'd like you to follow the troubleshooting in the following article to help resolve the issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Specifically the section under power & battery:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Take care,
    Alex H.

  • MY iphone 5 suddenly restarts while using

    hey all my iphone 5 keeps restarting suddenly when using i have try to reset and start everything but it happens inmenntly. any ideas?

    Hi kyawlin,
    Thanks for visiting Apple Support Communities.
    I recommend trying all of these steps if your iPhone is restarting unexpectedly:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIs and corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    Best,
    Jeremy

  • My iPhone 6 keep restarting after I open a few apps!!!!!

    My iPhone 6 keep restarting after I open a few apps!!! Sometimes during a call

    Hi kaiserleung,
    Thank you for using Apple Support Communities.
    Please see the information in the article below on troubleshooting this issue where your iPhone is unexpectedly restarting.
    If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
    Cheers,
    Alex H.

  • Iphone 4 keeps restarting every 3 min but only when being used

    Iphone 4 keeps restarting every 3 min but only when being used, it doesn't matter what I do with it, it has to restart itself during usage, it's so annoying. I have restored but still no luck, currently trying to update the software once I've finished downloading it but I know it will keep restarting when connected to itunes.
    Anyways when I do decided to bring it to the apple store would I need to bring the receipt with me?
    because i dont have it anymore only the phone, box charger and usb
    thanks

    Anyways when I do decided to bring it to the apple store would I need to bring the receipt with me?
    No. The warranty is tied to the device, not the individual & all iphone 4's are still under warranty.

  • Iphone 5 keeps restarting and turns off under 20% bat no fix from apple after iOS 7

    Iphone 5 keeps restarting and turns off under 20% bat no fix from apple after iOS 7.
    People keep having this problem as I keep seeing and also seeing apple doing nothing to help there consumers.
    Anyone one know how to fix this problem because apple don't!
    Come on apple! A fix!!!!!

    I am having the same issues.  I feel that I have to carry around a charger because it either dies so fast, or turns off when it's not completely dead or restarts. 

  • My iphone 6 keeps restarting itself in no particular patern, several times a day.

    My iphone 6 keeps restarting itself in no particular patern, several times a day.
    IOS 8.1.2

    If your iOS device restarts, displays the Apple logo, or
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  • Iphone 4s keeps restarting

    My iPhone 4S keeps restarting.  At first, it wouldn't lock so I let the battery wear all the way down.  It recharged, but then started prompting to power down as though I had was pressing and holding down the power button.  I would hit "cancel" to return to whatever I was doing but the power down message would keep reappearing.  I tried resetting it and now the white apple icon just keeps appearing and disappearing every few seconds.  I'm running OS6.

    Try a hard reset:
    - hold the home button and sleep/wake button down at the same time
    - the phone will turn off but when the apple logo appears release both buttons
    If the issue remains you would need to try and back up and restore your iPhone. Follow the articles below to do this:
    Back up
    http://support.apple.com/kb/ht1766
    Restore to Factory Settings
    http://support.apple.com/kb/ht1414
    Hope this helps

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