My iphone 5 keeps shutting down and then won't restart with buttons. Apple changed the phone and this one does it too .

My iphone 5 keeps shutting down . Then I can't restart
It . The buttons will not work unless I hold them both
Down for ages.
Apple said it was hardware and changed the phone and gold
Me to restore the phone from back up -
Now this phone is doing the same thing ?????

I am thinking the same thing -
Such a nuisance - they just changed it
And gave me reconditioned phone
Etc but this one is doing exactly the same
Not sure if its back up
But it never did it on my iphone 4 withy he
Same back up x

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