My iphone 5 keeps turning off when it still shows it has battery left

everytime it gets to around 25% it turns off and needs to be plugged in and when it turns back on it shows it still has battery left. this has been happening nearly everyday for the last week, is the phone faulty or is there a software update as i have no new updates

Restore in iTunes, first using a backup and if needed as a new iPhone. If restoring as new doesn't help, there is a hardware problem that needs evaluation by Apple.
iOS: How to back up
iTunes: Restoring iOS software

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Why does my iphone 3gs keep turning off when i sync it with itunes like it tells me to when updating to IOS6?

please help

Hi Luke.Wilkins6,
It sounds like you are pressing the top Sleep/Wake button and the phone seems to shutdown rather than go to sleep, and occasionally youll see a purple screen rather than the Apple logo when you start it. I would start by resetting the phone, with these steps:
Restart or reset your iPhone, iPad, or iPod touch
To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
If the issue persists I would use the following article to backup your device to iTunes and restore it from your backup. If the issue persists, then restore it one more time as new using the same article to isolate to the backup file itself.
How to erase your iOS device and then set it up as a new device or restore it from backups
Thank you for using Apple Support Communities.
Regards,
Sterling

My apple iPhone 4s keeps turning off

My iPhone 4S keeps turning off when its not in use. Every time it turns off, it has full battery power and it does not turn on by simply pressing the power button, I always have to press both the power button and the home button for like 4 seconds so that it turns on again. Can somebody help me figure out what the problem might be?

Did you try to restore it? If not, then do it first. If it doesn't work, then I guess it may be a problem with an iPhone itself. Anyway, your problem is strange, I have to say... Especially if it comes to the way you turn an iPhone on again. I still believe it should be a problem with a system, because that's what an iPhone needs to know how to turn on. If it turns on only in that untypical way, then I honestly guess that something is wrong with an iOS you have on your iPhone. Maybe try to reinstal it.

Why does my iphone keep turning off when i put my pass code in

why does my iphone keep turning off when i put my pass code in

Hi ManiPictures,
If your iPhone shuts down unexpectedly during use, I would suggest that you troubleshoot using the steps in this article -
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
As your iPhone's operating system is already up to date with iOS 8.1.1, follow the last instruction -
If you still see this issue after updating, contact Apple Support.
Thanks for using Apple Support Communities.
Best,
Brett L

My iPhone 5 keeps turning off saying the battery is dead but then when it's connected to the charger it's says the battery could be anywhere between 40-60%. Any solutions

My iPhone 5 keeps turning off saying the battery is dead but then when it's connected to the charger it's says the battery could be anywhere between 40-60%. Any solutions

This is often due to fautly battery. Make Genius reservation and take iPhone to Apple Store for free quick battery diagnostic testing.

Why does my iphone 3gs keep turning off

Hi My iphone keeps turning off when i'm using it but there is always lots of battier power left. it does it when i use the camea and some of the other apps like zombie land and wieght watchers. some times it will not turn back on for a few mins. it really silly is there anything i can do to fix this as i don't have the money to get a new one. and i really do love my iphone. please help.

try to restore firmware or upgrade it
<Edited by Host>

Can anyone tell me why my iphone ios5 keeps turning off in sleep mode. i will lock the screen then go to use my phone a while later and the apple logo appears

my iphone ios5 keeps turning off after i lock my screen.( not asking me to turn off phone) when i go to use my phone again the apple logo appears and my phone seems to be starting up again, how do i stop this from happening?

The terms of service of the Apple Support Communities prevent us from helping anyone with a jailbroken phone.
You're on your own. Good luck.

IPhone 5 keeps turning off after battery replacement

iPhone 5 keeps turning off after battery replacement. After 10 minutes or so, the phone freezes and shuts off, can't even use it anymore.

Hi there Luke811813,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
1.Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
2.Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
3.Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
4.After at least 15 minutes, if:
•The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
•The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
•Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
5.If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
•If the display turns on, go to step 4.
•If the display remains black, go to next step.
6.Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
7.If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Issue not resolved
My issue is still not resolved. What do I do next?
Contact Apple Support.
-Griff W.

My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery" on its screen.

Hi! My iPhone 4S was turned off when the battery got empty, and when I put it on the charger it didn't charge at all. I tried restarting it (on/off home button for 10 sec) nothing happened except it kept giving me the "charge battery" on its screen. I tried with different chargers, still dead! What's weirder is that my sister who has iPhone 4 experienced the same today! No we don't live in the same house!! Does anyone have the same problem?
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....

imanfromsweden wrote:
Please apple support do you people have a convincing answer for us? Is there a solution? My phone is only 2 years old and was (2 hours ago), in top condition!!
Please help....
On belhalf of my fellow volunteers, the answer is, "We'll try our best."
My advice is to try not to treat this like it is a paid service provided by compensated professionals. Ask nicely and one of the nice folks here might take some time out of their weekend to offer advice.

IPhone 3GS keeps turning off/shutting down.Have done system restore but no improvement. Suggestions welcome.

iPhone 3GS keeps turning off/shutting down. After numerous attempts I've managed to get it on again. Any ideas - could it be battery? Suggestions welcome.

Try forcing the phone into recovery mode and restore as a new device.
Follow these steps:
iOS: How to back up your device and setup as a new device
http://support.apple.com/kb/HT4137
Doing this will help eliminate any possible software issue that could be causing this. Setting up a new device will bypass a backup with possible data corruption.
If the issue continues after this, you should contact Apple for service for the phone as it will very likely be a hardware issue.

TS3694 i need help!!! my iphone 3gs keeps turning off once every 2-3 months or so, but now i cant fix it!! i have it stuck in recovery mode but everytime im about to finish with the process error -1 comes up!!! please heellpp!!!

i need help!!! my iphone 3gs keeps turning off once every 2-3 months or so, but now i cant fix it!! i have it stuck in recovery mode but everytime im about to finish with the process error -1 comes up!!! please heellpp!!!

If the iPhone was hacked or jailbroken, can't be discussed.
If no, see post above ^^.

My iPhone 5 keeps turning off by itself What can i do

my iPhone 5 keeps turning off by itself What can i do

Check in your settings Eddie4502.Under General there is an item called "Auto-lock" You can set it from 1 to 5 minutes or never. Perhaps its set to 1 minute which isn't enought time to sneeze! I use 5 minutes.

My iPhone 5 keeps turning off on its own randomly what should I do

My iPhone 5 keeps turning off on its own randomly, sometimes turning itself back on automatically but sometimes staying off, i have tried a system restore but has no effect, what should I do?

Do you have a case on the iPhone? Did you accidentally drop it or damage it in anyway?
You could try restoring the iPhone and setting it up as a new device, as shown here -> iOS: How to back up your data and set up as a new device

HT201401 Why does my iPhone 3G keep turning off by itself even when it's not dead?

My dad had his iPhone 3G and gave it to me when he had an upgrade. He never had the issue of it turning off by itself, but when he gave it to me, all of a sudden it decided to turn off by itself even when it was on like 80% still.
I took it in to the Apple Store near me and they said that I had too much "stuff" on it, mostly music.
So, I completely redid my phone. I reset it completely so that it looked like a completely new iPhone. And then downloaded only 12 apps and 195 songs. And, only about 50 pictures. (This is an 8 gig by the way)
Right now, there's less than 4 gigs on there so far meaning I still have more than half of my phone to fill. They guy at the store said it needs 2 gigs to run.
SO, it should have started working since theres way less stuff on there now, and more than enough space to run. Why does it keep turning off still though?
It's so annoying and inconvenient. If anyone could help it would be SO appreciated.
THANKS!!

Basics from the manual are restart, reset, restore from backup, restore as a new device. Go through each step in succession until your issue is resolved.

What should i do when my iphone 5 keeps turning off and suddenly turns on but freezes until apple logo appears then turn off and on again?

my iphone 5 suddenly turned off then it turns on by itself then freezes then turns off and on again??????????????? it temporarily works for now but the backlight is flickering. what should I do?

iriz14 wrote:
my iphone 5 suddenly turned off then it turns on by itself then freezes then turns off and on again?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

My iphone 5 keeps turning off when it still shows it has battery left

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