My iphone 5 keyboard, lock, alrets sounds not working. help me!

please help me, I can't solve this

Hey there yakenni,
Welcome to Apple Support Communities.
It sounds like there’s an issue launching the iTunes Store app on your iPhone, you’re tapping it and nothing is happens. Try some of the general iOS app troubleshooting suggestions in the article linked below.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Restart the app
Close the app and open it again.
Restart your device
Turn your device off and back on.
Check for iOS and app updates
Make sure that you're using latest version of iOS.
Also, you can always restore your iOS device to factory settings as shown here:
Use iTunes to restore your iOS device to factory settings - Apple Support
Ciao,
-Jason

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My iphone 5 keyboard, lock, alrets sounds not working. help me!

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