My iPhone 5 lock button has stopped working, I am only 14 am I able to take it in to apple store?

I am 14 years old if I take my phone in will they be able to repair it or replace it without my parents, also if the lock button dosent work do apple normally replace iPhone 5's

Yes. Make Genius reservation first, so you do not have a long wait at the Apple Store. From the problem you describe, most likely, the Genius will handle the problem with a perfect Replacement iPhone 5 just like the one you have now.

Similar Messages

  • My iPhone 5 lock button has stopped working

    My iPhone 5 lock button has stopped working, it says on the website that certain models can be sent in to be replaced and that my serial number is one of these, but I am out of warranty and will not allow me to contact Apple without payng £25, is anyone else had the same issue as I don't want to pay out money to get something fixed that Apple have recognised to be faulty, and I don't live anywhere near an Apple Store

    Hi
    The £25 charge is a support charge for iPhones out of free support, you should not be charged for requesting support for a recall issue however if you can stretch to get to an Apple Store it is worth it resolving any issues face to face rather than email or phone is just easier.
    Check you are eligable here:
    https://ssl.apple.com/support/iphone5-sleepwakebutton/
    Hope this helps

  • My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

    My centre button has stopped working and my top lock button has stopped working too. I've had this iPhone 2 years now, can I take it into apple and swap for another phone or am I not covered? Thanks

    The standard Apple warranty is 1 year. I believe you can purchase AppleCare+, which extends the warranty to two years from the date of purchase. This extended warranty needs to be purchased within 30 days of the purchase date for the phone.
    If you have the extended warranty, you may be able to get a replacement phone at no cost. You will need to make an appointment at an Apple Store Genuis Bar and have them take a look at the phone.
    If you did not purchase the additional warranty coverage, you should be able to purchase an Out-of-Warranty replacement, which is $199 for the iPhone 4S.
    ~Lyssa

  • Will apple replace my phone with no cost if my lock button has stopped working??

    will apple replae my phone with no cost if my lock button has stopped working? iphone 4

    Welcome to the Apple Support Communities
    Only if the iPhone is in warranty. If not, you will probably have to pay for a refurbished iPhone (Apple doesn't repair iPhones and return them to you). See "Warranty & Service Pricing" > http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

  • HT4528 My top lock button has stopped working, how do I go about getting that fixed/replaced?

    My top lock button has stopped working on my iPhone 5.  How do I go about getting that fixed/replaced?  I bought this phone last October.

    Take it to your Apple retail store genius bar ,it has 12 months warranty

  • Lock button has stop working

    My lock button has stop working what do I do..... It will not lock

    You being the phone into Apple for evaluation and possible replacement.

  • My ipod touch 4th generation lock button has stopped working how do I fix it myself or how much will it cost to be repaired?

    My ipod touch 4th generation lock button has stopped working how do I fix it myself or how much will it cost to be repaired?

    Hi peace1161,
    If you are looking for more information about repair pricing should you decide to have your iPod Touch serviced, you may find the following page helpful:
    Service Answer Center - iPod
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
    Regards,
    - Brenden

  • My lock button has stopped working will Apple replace my phone with a new one?

    I have an iPhone 5 which I got in January of 2013 it is now October 2013 and my lock button has stopped and the camera seems to be depixelating I think, would Apple replace the phone with a new iPhone, I haven't dropped it, it has no major dents or drop wounds. Also as a secondary question, if they do replace the phone do I get the charger cable ect? or are no accessories included ?

    No accessories, just a perfect Replacement iPhone 5 exactly like yours, same color, same GB, everything the same.

  • My iPone 5 has broken the lock button has stopped working and there are many other software problems, I was wondering would I go about in getting this repaired by apple?

    I have my phone since november and it has slowly start to bug out, the brightness will just adjust itself, it won't repond to my touch. The lock button has completely stopped working. What do I do? I've never had to deal with apple ever before so I'm not aware of their producer and how long do I have to wait to recieve my product? Hoping you could answer my question. Many

    I should have seen that coming
    Start here
    https://expresslane.apple.com/Issues.action
    assuming you are in US
    Following on from excellent advice above you pick the  "Genius Bar" from top menu of particular store

  • My lock button has stopped working what can i do to fix it

    how can i get this fix? or can i just go to the store and they will replace it

    Try:
    fix for Home button
    Fix a broken, unresponsive or sticky iPhone Home Button
    - If you have iOS 5 and later you can turn on Assistive Touch it add the Home and other buttons to the iPods screen. Settings>General>Accessibility>Assistive Touch
    - If not under warranty Apple will exchange your iPod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    - There are third-party places like the following that will repair the Home button. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • HT1430 I would like to reset the iphone but the sleep wake button has stopped working

    how to reset the phone without erasing my data when the sleep wake button has stopped working.  the phone is frozen

    "Why didn't iCare staff which is Apple's do something..."
    They did.  They told you what you should do to get the problem resolve.  Too, "iCare" is an AASP and provides service for Apple's products, but the staff is not employed by Apple.  It's not an "Apple Store".

  • My iPhone 5 won't charge properly, computer doesn't recognise it and the home button has stopped working completely, it hasn't been dropped or water damaged at all, any ideas?

    My Iphone 5 won't charge properly, computer won't recognise the device and also the home button has stopped working completely, it hasn't been dropped or suffered any water damage, anybody else had anything like this? and what are the solutions? thanks

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • My iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???

    my iphone 4 the vibrate has stopped working and the txt tone wont work even tho it says its got a tune and when i go to turn it up on side buttons it say (headfones) but they arent plugged in, but the sound works when someone rings me???

    ATtempt to power off your device and power it back on, if that doesn't work reset all settings should resolve it for you

  • The Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!

    he centre Home key button has stopped working on my iphone 4. Also it keeps on hanging. need help!!

    Settings > General > Accessibility > AssistiveTouch > Toggle ON
    This can serve as you on/off sleep button until you can have it repaired.

  • The home button has stopped working on my iphone 5c. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode.

    Have an iphone 5c 8g. The home button has stopped working. Did the same a few months ago and recovered 24hrs later. Can anyone explain this problem. Phone still in warranty. Had steam issue recently but this was after last home button episode and no evidence of damage.

    If you are playing in hockey arenas a lot or if you are bringing it into bathroom same time as shower it may not seem like much but overtime the steam can acquire and build up in the phones usb dock flex cable swell as the home button flex cable. Bring again into apple store and should be covered under warranty again. could also be a delay in a 8gb 5c software may just be very lag.

Maybe you are looking for

  • Error while making iview with visual composer

    I am trying to make an iview usign visual composer. In the document that i have for making the iview , it says that when you have the bapi list you need to drag and drop the bapi to the empty iview pane . When i do so it gives me the following error

  • ICloud Storage Space Error? I have enough space though...

    Hello, My iCloud won't let me upload a spreadsheet that takes up only 10 megabytes. It comes up with an error saying not enough space, however when I checked the iCloud storage it says I still have 800mb of space left. Has anyone else encountered thi

  • How can i create a multilingual website with a menu for each one?

    I have all the pages in spanish and the same pages in english ej. Contacto and Contact ...should be sister or child pages? I need two diferent menus (one for spanish pages master, another menu for the english pages master) but the menu feature mixes

  • Looking for labview programmer in singapore (project)

    Hi I am looking for some experienced freelace programmer that can help me in my school project. The objective is to design a  vi that help to caluclate angular gyro rate for a gyro test using Gyr lisy300al. Any help will be appreciated. thank you

  • METADAT in SAP LSO Authoring Environment

    Hi, Can i know the importance and use of metadata in Authoring Environment in SAP LSO. Thanks in Advance.