My iphone 5 lock button is not working. What should I do??, My iphone 5 lock button is not working. What should I do??

My iphone 5 lock button is not working. What should I do now? I bought it in feb 2012

Hi Atique ur rehman,
Thanks for your query.
If the sleep wake button on your iPhone is unresponsive, first try and reset all setting by going to Settings>General>Reset>Reset All Settings.
If this does not resolve the problem, I would sound more like a hardware based issue.
I would recommend that you contact AppleCare so they can run further tests and diagnostics to help you solve your solution better.
If you can also access an Apple Store Genius Bar or Apple Authorized Service Center, that would be much better.
Go to https://locate.apple.com/country for further support with your device!
Thanks,
KL

Similar Messages

  • My lock screen button is not working and i turned off my iphone with assistive touch. Now i cant turn my phone back on!

    I used assistive touch to turn off my iphone, because my lock screen button is not working, so now i cant turn it back on! What i did was, i went to assistive touch, then i held down the lock screen button to turn it off. Now i can't turn it back on.

    To turn it back on when you use assistive touch, all you have to do is plug your iphone into a charger and it will power back on

  • My iphone 4 lock screen/power button is not working, nothing spilled on it and not dropped, any idea why the button won't work?

    My iphone 4 lock screen/power button just stopped working.  nothing spilled on it and not been dropped.  Any idea why it stopped working?

    Kat Goddess wrote:
    Any idea why it stopped working?
    I have no idea why it stopped working.  But why it failed does not matter.
    Take it to an Apple Store or Authorized Apple Repair Center and have it assessed and see what it would take to get it working.

  • After 04 months of purchase of iphone 5 the lock button is too hard. At times its not working at all. The phone has been purchased in USA now I'm not getting service in India. After all whats the point in spending so much amount without any service.

    After 04 months of purchase of iphone 5 the lock button is too hard. At times its not working at all. The phone has been purchased in USA now I'm not getting service in India. After all whats the point in spending so much amount without any service.

    The warranty says that Apple may restrict service of an iPhone to the country of sale, and any reliable salesperson will tell you that if you tell them that you plan to use the iPhone in another country. Such service restrictions are common with cellphones and are by no means limited to Apple's phones.
    Sorry, but if your iPhone requires service, you will need to send it to someone you know in the US who can get it serviced and then send it back to you.
    Regards.

  • I purchased my iphone 4s from US, my lock button is not working, I need to get it repaired in India. Please suggest

    I purchased my iphone 4s from US, my lock button is not working, I need to get it repaired in India. Please suggest

    There is nothing you can do except take it back to the US. The warranty is not international and no authorized service center will touch your US phone in India.

  • HT1430 How can you restart your iphone if your lock button does not work?

    How can you restart or turn off your iPhone if the lock button does not work?

    The best way is to let the battery die. Or you can reset the phone settings which restarts everything.

  • Music buttons not working in lock screen on my iPhone 4 after iOS7 update.

    After I updated my iPhone 4 to iOS7, the music buttons like PLAY, REWIND and FORWARD are not working in the locked screen as well as on swipe up menu. Any resolution please?

    hi there
    i had a problem with my wifes iphone 4s, today morning while travelling to work i changed a setting on repeat option and changed it to repeat artist, it was fine until when i finish my work and on my way back i found songs are not playing anymore, lots of stop signs next to my song list, play/pause button not working, album arkwork keep moving from one to another on its own, so after i reach home i try to do some research on Apple support communities, try to soft reset my phone closing all the apps on background didnt work, also note that control centre music player was not working as well. none of the solutions worked. after trying for two hours i found out that the trouble is in repeat options , so i changed it from repeat artist to repeat off. and the music start playing as usual, but i still have those stop buttons next to the songs i tried to play earlier. At least it fixed temporarily. please also note that in the meantime i tried to sync my phone with the pc and suddenly its start syncing all the songs again assuming there were no songs on my iphone.  so guys i think soft reset might not help all the time but try to remember what settings you changed recently and change it back to the original option, not sure ,but it might help.

  • I have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

    i have an hardware issue with my iphone 5 64gb. its lock button in not working. for a fact i know that it can be replaced but my question is this that do they require the bill or anything to replace or they only require the phone in usa

    Warranty and support is only valid in the country of origin.  The only exception being the EU where a device bought in any EU country can get warranty or service in any EU country.
    Warranty is determined by device (serial number), no documentation required.
    Apple does not repair devices, they replace them.  For that reason, ensure the device is backed up and any pictures take with the device are copied off the device prior to going in for service.

  • HT4061 My iphone has stopped working but the lock button IS working...when it stopped working it had a 50% charge left on the battery...it simply went to a black screen and will not turn on...my phone will not charge on the computer or the plug socket

    Hi
    My iphone 4 has stopped working...the lock button IS working...when it stopped working it had a 50% battery remaining...it was working when I last used it and when I returned it had a blank screen....it will now not charge or connect to itunes when plugged into the computer and it will not charge on the plug socket....I think the last iOS op system updated was 5.1.1....please help

    Try holding both home and power buttons until apple logo appears (ignore on/ off slider) and then let go. No data will be lost.  Wait for phone to restart

  • IPhone home and lock buttons not working at all?

    I got my iPhone 4 in October 2010. Since then I have accidentally dropped it on the floor and the back cracked, and in April 2011 I accidentally dropped it in a tub of paint. A bit silly, I know, but I managed to get all of the paint off quite easily and it was fine. However, at the end of last year, the home button started to malfunction and get stuck and just generally not work. In the past few weeks I've noticed I get trouble with it at least once a day and have to sit and press it until it works. Then, today, just out of nowhere, the lock/power button at the top of my phone just stopped working, it's stuck. I don't really have a way to wake my phone now unless I press the home button until it works, and I can't lock it anymore. I don't know whether it would be anything to do with the paint, considering it happened a year ago.  Is there anything I can do to get it working again or do I need to take it to Apple?
    Thank you very much.

    Ok this Might work
    1- Try rubbing your home button with alchohol ( or perfume ) in a circular motion for about 20 seconds
    2 - do the same to ur power button ( from left to right and repeat ) for about the same duration
    3- press and hold both your power and home button at the same time ..
    ... If this doesnt work try it one more time
    If it doesnt respond after the second time i'm afraid u'll have to take it to an apple care center :(
    Wish u luck

  • IPhone 5 Lock Button not working help?

    I brought an iPhone 5 in October 2012, and my lock screen button is not working. Sometimes, my phone does not turn on or turn off  unless I press the button 3 or 4 times. I did not buy apple care and I don't think I am under warrenty anymore so will they still be able to replace my phone?
    Thanks!

    You can make an appointment and they will examine the phone. Since you are out of warranty, then more than likely they would not make a warranty replacement, but you can purchase an out of warranty replacement for a price less than the cost of a brand new phone. In the US, the replacement cost for the iPhone 5 is $269US.

  • IPhone 4s lock button not working

    The lock/power button on my iPhone 4s randomly stopped working today. I can still click it, but the screen does not lock or do anything in response to me clicking the button. I believe that it is still under warrenty, how do i go about fixing this problem?

    Hello, Mekky33. 
    Thank you for visiting Apple Support Communities.
    I would recommend trying the troubleshooting steps in the section labeled Buttons and Switches.
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    If the issue persists, see the section labeled Issue not resolved.
    Cheers,
    Jason H.

  • HT1688 iphone 5 lock button not working. THe phone is 9 months old. What to do??

    iphone 5 lock button not working. THe phone is 9 months old. What to do??

    Then you still are in your Apple one year hardware warranty and can get it replaced/repaired.

  • My iPhone lock button is not working

    my iphone lock button is barely working what should i do?

    Thank you for the advice for the lock screen, although useful it does not solve the problem of the buttons not working, really Apple should fix this even though it's over the 12 months, I have had many Iphones now but I've had many problems with them like buttons and screens, I am now going to get one of many other phones that are now as good as Apple Iphone If not better, Apple will be getting old now and competition is much higher , time to move on to the future of better phones )

  • Hi my lock button only works sometimes on my iphone 5 , could this be because i have not updated to ios 7 yet

    hi my lock button only works sometimes on my iphone 5 , could this be because i have not updated to ios 7 yet, thanks for the help!

    No.
    You're welcome.

  • I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
    https://discussions.apple.com/thread/5164919

Maybe you are looking for

  • 802.1x with ACS does not correctly work

    Hello I have here a WLan setup with a WDS, some 40 Accesspoints, an ACS 4.1 server and a Windows Domain Controller which has the users configured. I have a group mapping in ACS configured which points to a small group in the ADS. The groupmapping in

  • Error Message "Text Element definition is not valid"

    Hi , on trying to display workflow in pftc_dis or spdd , I am getting the eror "Text element definition is not valid". On debugging further , I found that the method cl_swf_cnt_factory=>create_swd_task_container does not return the workflow container

  • WSA S160 Support for Terminal Servers (How are terminal server connections handled?)

    We have a terminal server environment with a mixture of computers and laptops. Currently we have multiple proxy servers and would like to considate down to one. Our current solution does not work well in a terminal server environment. We are looking

  • Any reason to keep my VST Plugin's?

    I have a ton of VST plugins about 400 megs. Often while installing an AU the corresponding VST gets installed also. Is there any reason I should keep these? I never use them and beofre I toss them I thought I'd give a shout.

  • Am I covered by the Worry-Free Guarantee?

    Okay, so I purchased an LG G3 about 4 days ago or so. I paid $300 for the device in store with a new 2-year contract (not the edge program, a 2 year service contract). Today I went online and saw that the same device was available for free with a 2 y