My iPhone 5 needs to be restored, but I'm not backed up to iCloud
I plugged in my phone to my computer today to sync with iTunes, and I received a message claiming that I need to restore my phone. I'm not backed up to iCloud. In fact, my iCloud has never backed up on this phone, and I've never been able to get it to work. I'm currently trying to.
I believe it's been backed up to my computer, but I'm really unsure. Is there any way that I can check to see if it has?
I'd really like to not lose all of my data, please help!
-Rachel
To see if your phone has been backed up to the computer, start iTunes. From there, go to Edit, Preferences, Devices, and check to see if you see a backup listed there, and what the date is. If it is sometime not to long ago, you are in luck. If there isn't, your in trouble. Once the phone goes into recovery mode, the data is already gone.
Remember, restore the device, and then if you do use a backup you found on the computer, that restore will be to that date/time of the backup, and anything done since that time/date is lost.
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My iPhone 3GS (working on iOS 6.1.3) has not backed up to iCloud for the past 10 weeks.
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Hi ShakedG,
I'm not sure if this is what you were referring to, but I just wanted to make sure that you had seen the following article:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Regards,
- Brenden -
Please help my iphone fell on floor and shut off. it would not turn on so I placed it in the dock and it turn on, but it had wrong time and date and was searching endlessly to find service. as soon as I took it off the dock it turn off. I would like to restore it but the connection to computer is not working. I thought I could do it by cloud but it is not available. The battery was at 90 percent when I dropped it. when plugged into wall it turns on but reboots itself quite often. the second you unplug it dies. Please help. replacement would be tough for a few months.
Make sure your PC time and time zone are set correctly, you'll get this error if they are not.
Make sure IE is enabled, you'll get that error message if it's not:
1.Navigate to the Control Panel by clicking on Start, followed by Control Panel (or Settings and then Control Panel, depending on how you're setup).
2.In the Control Panel window, open Add or Remove Programs.
Note: In Microsoft Windows XP, depending on how your operating system is setup, you may not see the Add or Remove Programs icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View.
3.In the Add or Remove Programs window, click on the Set Program Access and Defaults button on the menu on the left.
4.Choose the Custom option in the Choose a configuration: area.
5.In the Choose a default Web browser: area, make sure there is a check in the check box next to Internet Explorer.
6.Click OK. Windows XP will apply your changes and the Add or Remove Programs window will close automatically. -
im away from home and my phone has said it needs to be restored- ive never done this before?! And i do not have my laptop so sm unable to backup all info. can i restore on a friends ipad?!
shame that might have provided a solution
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IPhone 3gs needs to be restored but won't
I just a new iPhone 3gs and I hooked it up to my computer and updated my iTunes. Once I did that it told me I had to restore my iPhone, and I tried to do so, but once it gets to the end it says "could not be restored. An unknown error has occurred (14)". My phone will only turn on and off, and all it has it the iTunes symbol on it and the end of the usb plug-in on the screen. I can't do anything! Can somebody please help? I don't know what to do. I do not have a phone, and the nearest Apple or iphone carrier is 45 minutes away.
Make sure your PC time and time zone are set correctly, you'll get this error if they are not.
Make sure IE is enabled, you'll get that error message if it's not:
1.Navigate to the Control Panel by clicking on Start, followed by Control Panel (or Settings and then Control Panel, depending on how you're setup).
2.In the Control Panel window, open Add or Remove Programs.
Note: In Microsoft Windows XP, depending on how your operating system is setup, you may not see the Add or Remove Programs icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View.
3.In the Add or Remove Programs window, click on the Set Program Access and Defaults button on the menu on the left.
4.Choose the Custom option in the Choose a configuration: area.
5.In the Choose a default Web browser: area, make sure there is a check in the check box next to Internet Explorer.
6.Click OK. Windows XP will apply your changes and the Add or Remove Programs window will close automatically. -
I accidentally deleted a video from my iPhone 4s. I believe I am using IOS 7. As soon as I realised my mistake, I switched off my wifi connection, data roaming, etc, to ensure that no new data can enter the phone. I have not taken any more photos or videos since the incident. I have kept my iPhone switched on since the incident. I had not backed up to iCloud or iTunes or iPhotos.
Any advice? ThanksIf it is not on PhotoStream and you did not backup, it is gone.
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HELP,,,my iphone 3gs is displaying iturnes plug on screen and when i plug into computer iturnes, it says it needs to be restored but when i click on recover it doesn't complete the task my phone is stuck with itunes plug on screen. please help
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
My iphone says it needs to be restored but when i try to restor it it says it cant be restored and it has an unknown error
Hi folks, just yesterday i can restore my iphone 4 that have a problem when i restore from itunes, when i do the restore from itnes, always showed me the following error:
01:41:37.0017] Depth:0 Error:AMRestorePerformRestoreModeRestoreWithError failed with error: -1
[01:41:37.0017] Depth:1 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - Failed to handle message type StatusMsg)
[01:41:37.0017] Depth:2 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - failed to update device firmware)
[01:41:37.0017] Depth:3 Error:The operation couldn\U2019t be completed. (AMRestoreErrorDomain error -1 - ramrod firmware update failed)
[01:41:37.0017] Depth:4 Error:The operation couldn\U2019t be completed. (RamrodErrorDomain error 1004 - update_baseband: failed to perform next stage)
[01:41:37.0017] Depth:5 Error:Exception at :0:
[01:41:37.0017] - kBBUReturnTimedOut(8)/16: Pinging timed out
what I did was this: just when I will finish the process, when the status bar is at the end in the firmware, only put the sim card and go back to take out, I do this like 4 or 5 times and the process restoration ends so well. This method I tried it 2 times and 2 times worked. I spent like 10 hours trying to restore iphone without results, until I started watching the logs and the key is when you are upgrading the firmware sends a command to answer yes. And I hope this helps.
This is the line of the log that appears and when the restoration is correct:
amai: AMAuthInstallBasebandHandleUpdaterStatus: commandAccepted: YES
Regards. -
when i turn my iphone 4 on, it comes up with a picture of a cord connecting to an itunes icon. when i plug it into my pc, it says the settings on my iphone need to be restored. but i dont want to restore it as will lose everything on it. what shall i do?
You have no chose but to restore your phone. What do you mean "lose everything"? Is your data/iTunes content not on your computer?
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I forgot my passcode. and i need to restore my iphone 4 in order to reset the passcode. But I haven't backed up to icloud recently and REALLY cant lose my 1000 photos, contacts, ect. How to i backup before having to reset every thing?
You can't. If there was a way to get into the phone and backup data without a passcode, what would be the purpose of the passcode?
Either think harder, or prepare to lose all your data. -
I plugged in my iphone to sync, and then got the picture of cable and saying have to log in to itunes and now its asking me to restore
I do not want to restore as I have not backed up my pics contacts etc and I did not sign up to cloud
PLEASE HELP!!!!
Is there any way to just go back to the slide regular and omit this stage to restore
there must be something you can do so I dont loose everything on my phone
thank you,
Barbara AnneIs the phone working if it is not connected to the computer? I would imagine it is not. If the same screen is being displayed, the only option you have is to restore. If you did not backkup the data prior to this, then you will not be able to recover it. At this point, the data is already gone.
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So a couple of months ago, I had to restore my new IPOD 5 TOUCH because i had forgotten the password and disabled it, so as you can imagine I am quite familiar with restoring it.
(The last time I had synced it was the only time that I had to restore it when I first got it when I had disabled it)
This morning I wanted to sync my ipod. So I plugged my ipod into my WINDOWS computer and waited for itunes to open, and it did just like it is supposed to. It then said itunes needed the latest update so i continued with updating it. Itunes updated, but then said that my ipod needed the latest software. I said "ok update" and thats when itunes made my ipod into DFU mode without me even touching it.
SOOOO as you can imagine I was quite upset. I then have realized that because Itunes had moved it into DFU mode on its own, I could not manually get my ipod out of DFU mode so the only thing i was left to do was go ahead and restore it. (correct me if Im wrong)
My huge issue right now is that my ipod NEEDS to be restored, but it only stays on the "connect to itunes" screen for approximatley 20 seconds and then turns black as if it has been turned off. When I plug it into my computer and turn it on to the "connect to itunes" mode, it does open it in itunes and starts "extracting sofftware" but then when it turns black after 20 seconds, it closes out because my computer thinks it has turned off.
I have tried charging it, and nothing has progressed. Im not sure if anything can be done for it right now, or if I could bring it to an apple store to fix it... it's brand new about 3 months old.
HELP and some advice would be greatly appreciated !
Thanks!
-BTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So tonight I updated my 4s over 3g to ios 7.1 it took forever and said connect to itunes. It said it was in recovery mode & needed to be restored but would wipe all content. I have never made a backup because my computers hard drive crashed (luckily the pics were on the phone) and now after updating like apple said I should it wants me to wipe my phone... I can't loose pics of my kids births and birthdays... I tried the holding buttons and letting off to exit recovery mode with no success... I don't know what to do but I swear if apple makes me loose the priceless pics of my kids I will never buy any apple device ever again... and I will make sure no family or friend ever does either... there has to be a way somehow.. some data recovery some program... I dunno if tinyumbrella can exit it for me without hacking or jailbreaking (which I don't dare/want to do) but i need a solution. I have researched this for hours and hours with no solution so far. If I have to pay $$ for it fine I will but after I recover my data that way I will be going to samsung... anyone with a solution would be greatly appreciated... any solution...
that makes no sense... it was only doing an update... if that's the case it should have promted me to back up first if this is even possible... there is a program that says it can recovery anything that hasn't been written over yet.. so would this not work? http://www.iphone-data-recovery.com/iphone-data-recovery.html or would the apple store be able to recover it??? i've done plenty of data recovery on computers... why wouldn't it be possible on an Iphone... does apple seriously not care about thier customers at all??? how about thier employees that are gonna get more than an earful tomorrow when I walk in there store??? No wonder samsung paid 2 million to apple in pennies when they got sued... (how does it feel to be screwed with apple?!)
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Hi. I brought a new iphone 5 and I wanted to restore it to one of my previous iclouds but it's not letting me - the icloud backup is a iphone 5 6.1 ios and my current is iphone 6.0.1 ios - please advise what i should do...
Hi ldyazch,
You will need to set it up as a new phone, not from a backup, first. Then, after setup is complete, go to Settings > General > Software Update. Make sure you are connected to Wi-Fi and have at least 50% battery power. After then update downloads and installs, you can go to Settings > General > Reset > Erase All Content and Settings.
This will let you go through the setup again, and this time you can choose your backup. -
Ok i recently tried to restore my ipod touch but when i plug it in it says your ipod needs to be restored. but when i try to restore it downloads the software and while its downloading it pops up a message saying your ipod needs to be restored. when the download is finished it doesnt restore or do anything and it stays stuck on the plug your ipod into itunes screen somebody please help me.
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
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