My iPhone 5 Never has Space, says over capacity
Hello,
My iPhone 5 is up to date with all of the latest updates. I no longer use iCloud for pictures (I think I dsiabled it correctly) and now use dropbox instead. I have 64 pictures, 2 videos I saved from snapchat (~10 seconds long) and currently 12 songs on it. Settings say I have 39 apps on here. None are very big, most are social media things and sports ones.
I cannot figure out why my phone never has storage. When I plug it into my phone it says that I am 2.65 GB over capacity which clearly isn't true.
Any suggestions? I am going nuts trying to figure this out.
Thanks!
It claims I have 13.2 GB of messages...I just deleted so many of these last week and only have a few open threads with people. what can I do about this? Suggestions?
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I dont understand why my ipod says it has 8gb but holds 6.36gb capacity and it always says over capacity by 35.4mb and i deleted lots of my apps but it keeps doing the same thing soo annoying . ANYONE KNOWS WHY?!
I had a similar problem and after deleting endlessly...and weeks of frustration I (without even realizing what I was on to) deleted my text messages. I had been letting them add up since it seemed easier to text someone if it were readily available. Needless to say, I ended up with nearly double the space/memory available.
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At the top of my iPhone 5 it has been saying searching for hours and won't go away I have tried cleaning my SIM card but nothing seems to work any advice?
Hey Savannahgrace321,
It sounds like you are experiencing an issue with service on your iPhone. I have an article for you that will help you troubleshoot this issue:
If you see No Service in the status bar of your iPhone or iPad - Apple Support
http://support.apple.com/en-us/ts4429
Thanks for coming to the Apple Support Communities!
Cheers,
Braden -
IPod says over capacity, but not even close to full.
It started out when I wanted to sync my iPod, and I was choosing some of the playlists to add, and I accidentally clicked "revert" so it took off all the songs off my iPod. So, I automatically went to sync again, and like over halfway through, it says that iTunes stopped working, then it closed. I opened it again, and tried to sync again, but it said I only had 9 GB left and I couldn't sync it. When I look at the bottom though, it says that I have 5000+ songs, but when I go in to see how much music I actually have, it says 400. Will restoring the iPod to factory settings do anything, or is there something I can do to fix it?
Are you using webmail, or the mail app? If it's the mail app, the first step i'd do is to remove the account and re-add it and see if that fixes it.
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My iPhone is over capacity after switching to iCloud
After switching to iCloud my iphone is now 13.1 GB over capacity due to 'Other'. Any ideas what 'Other' might be?
Other will include data like, contacts, calandar information, Safari bookmars, notes, e-mail/ attatchments, messaging data, and data stored by a 3rd party app.
Is there data on other devices that is getting coppied accross to increse this threw 'the cloud' ?
Hope this helped, -
I had 10gb free space on my IPhone 5s
I have updated ITunes to the new version this evening
Now when syncing my phone it says I am 26gb over capacity and also OTHER has increased to over 40gb"
Any ideas anyoneI found the culprit in my case: after update to itunes 12 iPhone is X GB over the limit.
Check your sync settings for each type of content in the left sidebar. In my case I had sync turned off for everything but ringtones. After iTunes update for some reason the entire music library is set to sync with the phone. Turning it off reconciled the storage issue. Perhaps in your case it is some other new content marked for syncing. -
so annoyed with this new itunes, spent over 2 hrs to get one ringtone on iphone,why apple has to make it so complicated, on samsung just a push of button ringtone or music is on ur phone... i think its time to say good bye to iphone... Not a user friendly...
Highly recommended for samsung galaxy S4....hi i had the same problem today when i updated my itunes to latest version. however, i have just found my songs in the 'itunes media' folder. this was accessed through 'my music' then keep clicking through until you find itunes media and all my library songs were in there and i then just added these files to my library and all were restored however, i have lost all my playlists but at least my 700 songs are back. very dissapointed with apple that they have let this happen with their latest update, the previous version was miles better than this one . hope you find them. stevo
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my iphone 3g is disabled, its says connet to itunes,i tired in itunes but its says locked with the passcord .but there is no space to enter passcord pls help
You'll have to connect in recovery mode iOS: Unable to update or restore
After that follow this article: iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software. -
I have to restore my iphone 4s becasue it is saying "disabled connect to itunes" and it's never been synced with itunes. However the sleep/wake button is broken on the phone is there still away to restore without using it?
You can try, but the problem with that is you need battery power in order to restore. Once your phone has enough power to restore, it will still show the same message. To get the phone into either recovery mode or DFU mode requires the ability to first turn the phone off. But, you've got nothing to lose, so you might as well give it a shot.
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Can someone please help me to fix this?
Since the very first day i had the phone it has been saying 'no service'.
when i turn it on it says 'searching' for at least 1 minute but after it says 'No Service' I dont know what to do as with previous Iphones i have never came accross this problem.
would be great if someone could give me information on how to fix this.
Thankswhat did you phone carrier say when you contacted them about your cellular data issue?
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IOS5 on iPhone 3GS - 'over capacity' unknown used space & can't sync music.
I just downloaded the new iOS5 for my iPhone 3GS, and ever since I got it, I can't sync my music as it says that it is 'over capacity', even though I had over 6GB of free space left before the upgrade.
I also found out that I have 9.9GB of 'other' in which I didn't have before iOS5 upgrade.
I just want to get rid of the 'other' category & sync my music on my iPhone -- HELP!!!Similar issues as in you don't got your music back on the phone? That's not the same problem or anything "similar" to this problem i must say!
Your problem is simple, you always need to resync the music from your current computer when you upgrade to a new iOS version, most people don't see this as a problem as they simply drag and drop their files to the iphone(or itunes library) or sync from their library if the music already exist in there.
So for you, just find the music on your computer and drag and drop them to your phone if you have selected to handle music/videos manually in itunes when you click your iphone on the summary "page". -
I have lost my iPhone and it has stated that it is offline. I received an email that stated it went online and activated play a sound and lost mode. So I went into iPhone app and it says offline. Is there any way to find ?
Not unless it goes back online. If it was stolen it may have been restored, in which case it will never appear again in Find My iPhone.
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IPhone 4 has trouble syncing over WiFi
I seem to have a lot of trouble getting my iPhone 4 to sync over WiFi. I try initiating it from within iTunes but it will sit at "waiting for sync to start" for a long time. Sometimes, after several minutes, it will start but sometimes it never starts.
I also have an iPad 2 and I never have trouble syncing it over WiFi. So I don't think it's my computer or my wireless connection.
I can sync the iPhone 4 fine with the cable.
I'm running the latest OSs on every device (iOS 5.0.1 on my iPhone 4 and iPad 2, and OS X 10.7.2 on my 13" MacBook Pro).
My router is a Airport Extreme.Has anybody been able to resolve this issue? I am also having the same issues descibed.
I have not been able to sync my iphone 4 wirelessly on my current wifi network which is a duel band Airport Extreme. I have gone so far as to separate the 5ghz and 2.4ghz channels knowing the iPhone 4 does not work on the 5ghz channel (only the iPhone 4s will). The iphone will not sync whether my Macbook Pro is on the 2.4ghz network or the 5ghz network with the Airport Extreme.
I also have an iPad 2 though it never has had a problem syncing regardless which channel the MBP is on. The Apple iOS app Remote will not work on the iPhone but will work on my iPad.
To make matters more confusing I've take my laptop and devices to work which only has Linksys routers running a 2.4ghz network. The iPhone syncs with no issue and the app Remote work perfectly fine.
This then seems like it is an error with the Airport Extreme but I am still at a loss. I hope I've added some insight into your origional problem Michael...and I'm secretely wishing you have already found a solution. -
Why does my hd space say it has 0 audio, 0 photos and mostly all 'other' (yellow)?
My HD space had maxed out so I purchased "duplicate finder". Before I used duplicate finder, my files mainly were audio and very few other (yellow portion). My HD space has maxed out again but now, it's zero audio, zero photos and practically all yellow. That is impossible for me to have zero audio and zero photos. And what is "other"? I hope someone can help me on this...thanks in advance!
For information about the Other category in the Storage display, see this support article.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown asBackups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Reboot and it should go away.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Deleting files inside an iPhoto or Aperture library will corrupt the library. Any changes to a photo library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
If you have more than one user account, make sure you're logged in as an administrator. The administrator account is the one that was created automatically when you first set up the computer.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C:
sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning to be careful. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders, sorted by size with the largest at the top. It may take a few minutes for ODS to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with ODS, quit it and also quit Terminal. -
Updated my iPhone 4 to OS 5 and now saying I am over capacity in yellow
Updated my iPhone to new OS 5- now on my MacBook pro it says that my iphone is over capacity with "other" this is yellow. I had plenty of available space before the update. How can I free up space when I don't know what is using all the space???? Any help would be much appreciated!
This is what I did step by step and it worked like a charm... I had an iPhone 4 when I did this a few days ago. I have documents and data ON in iCloud...
1. write down or take screenshots of all existing shortcuts
2. delete all shortcuts
3. backup to iCloud (I think this clears all shortcuts you have stored in iCloud)
4. go back to settings-->general-->keyboard... You may notice one or a few generic shortcuts pop up on their own. The one that popped up for me was OMW (on my way)
5. re enter all of your shortcuts and phrases
6. when done, back up again to iCloud (stores your new shortcuts)
I restarted my phone. Shortcuts still worked. I just got a 4S and restored from the iCloud backup mentioned in step 6 and my shortcuts worked on my new phone.
Good Luck. I hope this helps everyone.
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