My iPhone 5 no longer charges, and I got it in November 2012.

Any advice on what I should do?

Plug it in.
Try a different cable.
Clean the connector port.
Take it to Apple for evaluation.
Throw it in the trash.
The options are endless.

Similar Messages

  • Mophie iPhone 5 Case - iPhone will no longer charge using the apple cable.

    Hi All,
    In July, I purchased a Mophie Case for my iPhone 5. Everything was going great until I realized a few months later that my iPhone would no longer charge using my apple cable. It would only charge using my mophie. Turns out my husband, who also has a mophie case, was experiencing the same issue, my case is the mophie Juice Pack Air and my husbands is the mophie Juice Pack Helium Battery Case. Later I was telling this to a friend at work and she mentioned having the exact same this happen to her phone after using a mophie.
    I contacted mophie, not to try and get anything, just to let them know and see if they had any ideas.... well they were not receptive at all. They said,  "I do not think that the juice packs could have done that to your phones. I would need some sort of objective evidence." I said that multiple customers experience is evidence, to which they said "I need objective evidence. Simply because a person thinks they know the cause, doesn't mean they do. If there was an Apple engineer saying that it was the cause...heresay does not constitute solid evidence."
    So yeah... apparently a customer calling to let them know their experience is meaningless to them. So I am turning to the apple community. Has anyone ever experienced this with there mophie. Any ideas why this may have happened? We have only used the cord that came with the case and apple cables on our phones.
    Any info you have would be appreciated.
    Thanks so Much,
    Jamye

    Mophie was not denying that you had a problem charging your phone. What they were telling you was that what you don't have is proof that the mophie case caused the problem. It might be, it might not be. As the saying goes, correlation does not prove causality. What troubleshooting steps have you taken? 
    I used first the mophie Helium and then a mophie SpacePak on my 5S without it imparing my ability to charge it with my Apple cables or other lightning cables (Belkin car charger). And I've known many other people who haven't had a problem.

  • I have tried all sugestions for how to charge my ipad 2 that no longer charges, and nothing seems to work, can anyone offer any new advise?

    I have tried all sugestions for how to charge my ipad 2 that no longer charges, and nothing seems to work, can anyone offer any new advise?

    While both the iPhone and the iPad use an Apple dock cable for charging, the iPad wants a 1100 mA charger, and the iPhone charger's a 500 mA charger. USB ports on newer Apple computers can switch into 1100 mA mode, but your average computer is going to put out no more than 500 mA and, possibly, quite less (for example, an un-powered USB hub will only put out 100 mA or so, and an iPad won't charge off that). The iPad will say "not charging" if it is trickle-charging (receiving less than 1000 mA of power).
    If the problem persists when using the 1100 mA iPad charger, you need to take it to an Apple store and have it serviced or replaced. Bring the iPad charger that you received with the iPad as it may be that the charger is defective and not putting out 1100 mA.
    If the problem is that it charges slow because it's being connected to iPhone chargers or PCs or older Macs, then it's not a problem with the iPad. It's charging, it just takes a long time because you are using an under-powered charger.

  • Optimizing iPhone battery life: Between charges and before replacement

    FYI. An excellent iPhone battery care article by iPhoneAtlas.com:
    Optimizing iPhone battery life: Between charges and before replacement
    http://www.iphoneatlas.com/2007/07/09/optimizing-iphone-battery-life-between-cha rges-and-before-replacement/

    OK, I agree that is a completely false statement. The rest of the article is pretty good.
    If you assume a linear decrease in battery charge for each full cycle (which it really isn't, but much easier to model in a spreadsheet). Then 80% of original charge after 400 full cycles is approximately 0.8% loss in battery charge per full charge cycle (again this is a simplification, stay with me). This means that after 400 cycles, you are at approximately 80% of your original total charge level. As stated by Apple.
    So, extrapolating that out to EOL (end of life) which Apple assumes to be 50% battery charge, it would take approximately 1,000 full charge cycles for your battery to be EOL (according to Apple). It would actually be slightly less than that since it won't be a linear function.
    For me, that's 2 to 4 years of use depending on whether or not I continue using the iPhone as much as I have this first full week.

  • My iphone 3g is not charging and the middle button has stoped working please help. My phone has no power now

    My iphone 3g is not charging and the middle button has stoped working please help. My phone has no power now an i need help

    For a broken home button you can find your options here http://www.apple.com/support/service/

  • Iphone 4s doesn't charge and charging icon never change and i cannot open my phone now?anyone can help me?

    anyone can help me...my iphone 4s is not charging and the charging icon remain 1%...and there is a time it will come on and i will try to reset the settings but the problem it doesn't turn on once it dead.And i went to the apple store today and they said the charger connector or the charging port has been bent..they want me to pay 199 plus tax for another phone.Since i have this iphone 4s for 1 year and 2 months so it is very frustrating for me...So i decided not to buy another iphone..If i want to get another one not with apple anymore.So,when i got home,my wife try to make a research on the computer try to troubleshoot on our own because i cannot believe what the Apple manager told us "THE CHARGING COONECTOR HAS BEEN DAMAGED MAYBE BECAUSE i FORCED TO CHARGE EVEN IT DOESN'T FIT" it is a big insult for me because this is not my first phone..So my wife word hard for it and she keep on pressing the power button every 15 minutes..(10-15 seconds and it come on).And again i try to reset again its dead..I cannot turn back on....any advise?looks like apple wants only money and they are not trying there best to help there customer problem.

    My question is if the port is damaged,How come the charge sign come ff when i charge...but if there is a chance that the apple logo come on the icon of the battery never change still 1% but it will last for a day..doing phone calls and everything?Please help!

  • HT1688 My iphone 5 won't charge and it's in perfect condition, I dont drop it and it's not cracked. I tried multiple chargers, none of them are damaged and my outlets work with other things so the problem is my phone. What's wrong with it and what should

    My iphone 5 won't charge and it's in perfect condition, I dont drop it and it's not cracked. I tried multiple chargers, none of them are damaged and my outlets work with other things so the problem is my phone. What's wrong with it and what should I do? Please help me I need my phone for work.

    Make sure there's nothing blocking a contact in the charging port of the phone.

  • After installing the new IOS my iphone 4s won't charge and less I restart it. Why is appl this happening? and What is apple doing about this?

    After installing the new IOS my iphone 4s won't charge and less I restart it. Why is appl this happening? and What is apple doing about this?

    The iPhone has a hardware problem - with the battery or something else.
    The iPhone includes a one year warranty. If purchased new in October of 2012, it remains under warranty. Call AppleCare or make an appointment at an Apple Store if there is one nearby.

  • My iphone 4 will not charge and the battery is dead how do i fix this?

    My iphone 4 will not charge and the battery is dead how do i fix this?

    If it's still under warranty, Apple will fix it, but you have to send it to them, so you won't have it for several weeks. If the warranty is expired, they'll still do it, but you'll have to pay for it. Last I heard, it costs $99/S&H.
    That is the ultimate defect in the iPhone. No other cellphone has a battery that is not user-replaceable. I won't buy a phone that doesn't.

  • My iPhone 4 will not charge and is now dead.

    My iPhone 4 will not charge and is now dead.  I updated the software about 2 weeks ago but since the phone is dead I can find out which version I have.  It started giving me the prompt "this accessory does not support charging this device".  I tried charging in my car, two separate wall chargers and on my MacBook Pro.  Have never had a problem charging it before.  When I would try to charge it, I would get a green battery icon with a plug in it, indicating the battery was fully charged.  I now have it plugged into a wall charger, it shows the lighting bolt and nearly drained battery but the phone will not turn on.  Any ideas?

    Hi,
    You probably need to do this...
    DFU Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    But Try Here First
    Frozen or unresponsive iPhone
    From Here:
    http://www.apple.com/support/iphone/basics/

  • HT201302 The laptop I was using to upload photos from my iphone is no longer good and I want to use my desktop instead but it is displaying an error that the iphone has no photos in it. How do I start using my desktop to upload my photos from my iphone5?

    The laptop I was using to upload photos from my iphone is no longer good and I want to use my desktop instead but it is displaying an error that the iphone has no photos in it. How do I start using my desktop to upload my photos from my iphone5, is there any software I need to download?

    Photos on the phone in the DCIM folder are those located in the camera roll. Photos that are synced to the phone from the computer cannot be accessed in this manner. They are synced and the only way to manage them is to connect the phone, go to the photos tab and un-select the folders you want to remove or go into the folder photos are located in and remove the photos you no longer want to sync. Then sync the phone and the photos will be removed.

  • Out of the blue my sim card is no longer recogniced and i got a "sim invalid" window. once i reboot the phone everything goes back to normal

    Out of the blue my sim card is no longer recogniced and i got a "sim invalid" window. once i reboot the phone everything goes back to normal. What can i do to solve this trouble?

    Replace the sim card

  • How to turn on an iphone 4s without power button and also got water damage

    how to turn on an iphone 4s without power button and also got water damage?

    Actually the rice is not very effective, you really want to use a desiccant. There are products out there that work really well, the silica gel is a much better alternative to rice. See our blog post about what to do next time this happens:
    The Truth About iPhone Water Damage
    http://iheartrepair.blogspot.com/2013/07/the-truth-about-water-damage.html
    I may receive some form of compensation, financial or otherwise, from my recommendation or link
    <Edited by Host>

  • From today both my iPad and iPhone will no longer charge

    It's the weirdest thing. My Iphone & Ipad will no longer charge. They both worked/ charged fine yesterday.
    I have tried various other chargers for my iPhone as we have other Apple equipment at our house & they all charge fine.
    The lightning bolt is not appearing when charging & nor do either of them beep when charging. My iPad is not even 6mths old!
    And isnt it weird that its both? Is that a hardware or iCloud problem
    Please can someone help.

    First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
    Do same for iPhone.

  • IPhone 3G no longer charges from car stereo

    Hello all,
    I can no longer charge my iPhone 3g from my car stereo since updating to version 2.1.
    I have a Panasonic CQ-RX400U with a USB connector on the front. Prior to the update I was able to connect and charge the phone and play the iPod from the stereo using the USB to iPod/iPhone cable. There was a compatibility warning on the iPhone when I did this, but it worked. After the update, the phone makes the initial charging sound, but never gets to the iPod, then repeatedly tries to connect without success and continuing t make the charging chirp sound.
    Just wondering if anyone experienced similar issues post 2.1 update.
    I'm going to ask Panasonic if the may have an update available as well, to correct the problem.
    Thanks,
    Bob Y.

    I'm afraid that the link is somewhat irrelevant to my problem.
    The problem is, that nothing happens whatsoever, when I connect my iphone to my computer. No charge, no nothing.
    I connected my fiances iphone to my computer and it charged, and itunes recognized it without any problem.
    However, I did try what the link suggested and nothing worked

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