My iPhone 5 no longer connects to wifi! Not at home or at school what do I do?

My iPhone 5 is a little over a month old. My iPad and other devices still connect to my home wifi and when I help people get onto the school wifi their devices continue to work. I haven't dropped it at all so it can't be anything broken on the inside. I reset my network settings and that didnt help

Call Apple support or take it to an Apple store for evaluation. If it is defective they will replace it.

Similar Messages

  • TS1398 Updated to ios6 now lost all wifi connection both iPad and iPhone no longer connects to wifi

    Updated to ios6 now lost all wifi connection both iPad and iPhone no longer connects to wifi

    not much response in here which surprises me...
    Anyway... AS I am still looking for answers, I will share a couple of points that I realised...
    in Airport Utility, I noticed that my iphone MAC address was actually showing as client connected, despite my phone network showing the spinning wheel next to the network name for ever and never actually connecting.
    I am currently testing the router mode in Network to be on DHCP and NAT mode with a range from .2 to .200
    My phone is now connected....
    Everything seems to be ok and happy so far...
    strange that this router and phone have worked together for at least a couple of years, the phone works everywhere else, and all other toys connect to my WIFI just fine. the list is as follow:
    airport extreme
    Zeppelin air
    2x apple tv
    2 ipads
    iphone 4s
    2 mac
    1 pc
    I have litterally just hard reset the router with a pin just now as a last resort... same...
    I will leave the router as DHCP & NAT until a potential firmware or OS update...

  • My iphone 4s and ipad 2 both with 7.0.4 update will no longer connect to wifi but non-mac lap top has no issues

    my iphone 4s and ipad2 both with 7.0.4 update will no longer connect to wifi.
    About three days ago the ability to connect came and went and the connection never lasted more than 10-15 minutes; it has not been able to connect since last night. I do not think it's my wifi router as non-mac lap top has no issues. I have seem many similar questions posted.

    Reboot your router by removing all power from it for about 15 seconds. Also, if your router still has its default SSID (such as LINKSYS, DLINK, NETGEAR, etc) change the SSID to something unique. Note that all other devices on your network will have to be reconnected if you change the name, but if the name is still the default that is most likely your problem.
    If the SSID is not the default then the reboot should fix it.

  • HT5569 Since upgrading to 7.1.1 last week, I can no longer connect to WIFI on my iPhone 4S

    Since upgrading to 7.1.1 last week, I can no longer connect to WIFI on my iPhone 4S

    No, it is not a known issue. It is a known non-issue. Try resetting your IMAP login ID and password. Both the incoming and outgoing. If that fails delete the account reboot the phone, and add it back.

  • TS1559 Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.

    Since upgrading my iPhone5 to the newest iOS (6.1.2) I can longer connect to WiFi. It sees the wireless network but will not connect.. Other devices in my home that weren't upgraded can connect just fine.

    I had the same problem.  I did the reset networks on my iPhone & it did not work.  My husband read somewhere that changing the channel on the router to manual & selecting the highest available channel number might help.  I did that & it solved the problem.  I have not had the problem since.

  • My iPhone 4S will no longer connect to wifi. It is on os6. I've had it for 18 months

    My iPhone 4S will no longer connect to wifi.  The wifi button is greyed out. It is using io6. Like this for a week . Is 18 months old. what is warranty time in Australia?

    There is a one year limited hardware warranty with all iPhones.
    You can check your warranty by going to supportprofile.apple.com.
    Try to restore the iphone as new without restoring from a backup. If that doesn't work, you're going to need a repair.
    And if it's out of warranty, you will have to pay for it.

  • TS1398 My iPhone 4S will no longer connect to wifi.  Please help

    My iPhone will no longer connect to wifi.  Please help! I've tried turning it off, restarting, etc. 

    settings - general - reset - reset network settings.

  • Why can I no longer connect to WiFi.... I have an iPhone 4S fully updated but recently my WiFi stopped working and I can't turn it back on...

    Why can I no longer connect to WiFi.... I have an iPhone 4S fully updated but recently my WiFi dropped off and I can't turn it back on. The option is there but the button won't slide across and the word "WiFi" seems to be a lighter shade

    Yes, I do have that problem too !!!
    i did an update and it worked for 5 minutes...after that it went off again and the wifi button in settings doesn´t react

  • Iphone 5 no longer connects to wifi

    Iphone 5 no longer connects to wifi. Finds network, password correct but then ' cannot connect to network'. Connected to network till today, connects to other networks. Other iphone 5's are able to connect to this network. Please help?
    I have turned the phone on and off and reset the network settings. I have also turned the wifi switch on and off.

    Call Apple support or take it to an Apple store for evaluation. If it is defective they will replace it.

  • My iPhone 5 keeps freezing when I connect to wifi, not just freeze the wifi, but freezes the whole phone and have to hold home and lock button. Locks up completely and instantly when I turn on wifi and connect. Solutions?

    My iPhone 5 keeps freezing when I connect to wifi, not just freeze the wifi, but freezes the whole phone and have to hold home and lock button. Locks up completely and instantly when I turn on wifi and connect. Solutions?

    1.  If you are really on iOS 7.1, you may wish to try upgrading to 8.1.2 which is the latest (basing this on your signature).
    2.  If updating the phone doesn't help, is this only when you connect to a specific wifi network?  Or all wifi networks (including public with no password)?  If it is ALL wifi networks, you may have a hardware problem.  Genius bar would be the next step.
    Make a Genius Bar Reservation (or cancel an existing reservation)
    http://www.apple.com/retail/geniusbar/
    Sign in using your Apple ID

  • Get messagewhen syncing iphone no longer connected or not responding

    I have tried to transfer ringtones from my computer or memory stick to my iphone. These ringtones were previously on this phone but are gone. Each time I try to sync them again, I get the message "your iphone is no longer connected or is not responding". It is physiaclly connected so I'm losing connection internally.How do I fix this problem?

    If you are using a USB hub for the iPhone, don't. If you are using a front port on a desktop or tower computer, don't.

  • IPhone 4s 5.0.1 will no longer connect to wifi

    Updated to iOS 5.0.1 and now my 4s will no longer connect to wifi.  iOS 5.0 worked perfectly.  Now the phone tries to connect to wifi but fails every time and the battery drains faster than water from an unstopped sink. My guess is that the battery drain is due to the phone trying to connect to wifi.  I have done all the usual things.  My phone is 4 ft from my router (and it worked perfectly under iOS 5.0).  I have restored the phone on iTunes with no change.  I would love to go back to iOS 5.0.

    Just checked my wife's iPhone 4.  Did an over the air update to 5.0.1 and apparently that killed the wifi on that phone as well.  My iPad 1 and iPod Touch works fine.

  • Just got iphone 4 yesterday.  I can text to iphone users but not to non-apple users.  I am connected to wifi and the imessage is on.  What else can I try?

    Just got iphone 4 yesterday.  I can text to iphone users but not to non-apple users.  I am connected to wifi and the imessage is on.  What else can I try?

    o2_Team wrote:
    Settings - Messages - Send As SMS is on?
    That setting is only related to iMessage. It causes iMessages to be resent as SMS if iMessage fails.

  • After upgrading my iPhone4 to the latest IO it no longer connects to wifi, how do you fix this?

    After upgrading my iPhone4 to the latest IO it no longer connects to wifi, how do you fix this?

    knifepainter wrote:
    What I know is that the phone worked perfectly fine until I upgraded the software. I've tried resetting the network settings to no avail. I've shut the phone off, put it in a ziplock baggie and then into the freezer for 15 minutes. This made the wifi work temporarily but then it goes back to being grayed out. The wifi does not work at other wifi sites away from my home as well. Seems like an apple issue to me and would appreciate someone coming up with a fix, apparently I'm not the only one having this problem. Thanks for replying to my query, any ideas?
    It's likely a hardware issue.  The iOS will not directly cause this issue.
    Use this article first:
    iOS: Wi-Fi settings grayed out or dim - http://support.apple.com/en-us/TS1559
    If that fails to resolve it, then try setting it up as new and testing again.
    How to erase your iOS device and then set it up as a new device or restore it from backups - http://support.apple.com/en-us/HT4137
    If the issue remains even after set up as new, it's a hardware problem, not a software problem.  You'll need to contact Apple for you hardware service options.  If within warranty it should be free.  If not, expect to pay $149 USD + tax if it's an iPhone 4, $199 USD + tax if it's an iPhone 4S.

  • Iphone 5 wont connect to wifi

    hi everyone,
    I'm really getting frustrated with my iPhone 5. I can no longer connect to wifi in both of my homes. I type in the passwords that i KNOW are correct but i keep getting a message that says "incorrect password". I have reset the network settings and I did a restore on itunes and still it won't connect. I was at the Apple store today getting my iPhone battery replaced and told them about this issue. The guy then was able to connect me in the store so i felt pretty stupid. However, my phone wont connect to my home wifi or my residence wifi that are over an hour and a half apart.  I have also unplugged my router and replugged it back in. Everyone else in my house can connect their phones no problem, and my macbook also connects fine too. Any suggestions would be helpful, this is getting really annoying.

    What kind of security is on the WiFi router? If it is WPA2 / AES, you are among quite a few people having this problem.
    I read in another post that you can set your client id to 'test' and it works. Someone else suggested setting a static ip for the phone on the router (NOT ON THE PHONE) via MAC address.
    Apple is aware of the WiFi issue and they are working on resolving the issue.
    If you cannot get the wireless to work at all, you can go to the Apple Store and have the device replaced.

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