My iPhone 5, periodically,will not show the call waiting number. It beeps but will not give me the option to swicth over or show me who is calling. The call doesn't appear in my "recents" either.

My iPhone 5, periodically,will not show the call waiting number. It beeps but will not give me the option to switch over or show me who is calling. The call doesn't appear in my "recents" either.

We appreciate your feedback on this matter, gingerspice913. I've not come across this issue before. Do you know how long it has been since the issue began? Please try to reset the network settings to see if it helps http://vz.to/1swAJbD?
TamaraH_VZW
Follow us on Twitter @VZWSupport

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Adobe extension show in the Extension Manager and are enabled but do not appear at all in Photoshop CC 2014.

Adobe extensions show in the Extension Manager and are enabled but do not appear at all in Photoshop CC 2014. Third party extensions do show up and can be used. All extensions are available in and can be used Photoshop CC. I have reinstalled CC and Extension Manager to the most recent releases and the Adobe extensions are still not available in Photoshop CC 2014. What should I do now?

Flash based extensions are not supported by PS CC 2014 anymore. Please refer to http://blogs.adobe.com/photoshopdotcom/2014/04/photoshop-spring-cleaning.html, http://blogs.adobe.com/jkost/2014/06/installing-the-2014-release-of-creative-cloud.html
And http://blogs.adobe.com/crawlspace/2014/06/2014-release-of-photoshop-cc-faq.html#plugins (scroll down to "Why don’t my 3rd Panels show up in the 2014 release of Photoshop CC? What happened to Oil Paint, Mini-Bridge & Kuler?”)
There is a new Kuler HTML5 panel available on Add Ons: http://adobe.ly/UgxQSN
Adobe is working on HTML based version of Adobe Watermark, eMailer, etc.
If some extensions are must have for you, you have to continue to use PS CC until HTML based counterparts become available.

When i receive a 2nd call my phone will beep but does not show who it is or give me the option to take 2nd call

When i receive a second call my phone will beep but does not show the number that is calling or give me the option to take the second call?

We appreciate your feedback on this matter, gingerspice913. I've not come across this issue before. Do you know how long it has been since the issue began? Please try to reset the network settings to see if it helps http://vz.to/1swAJbD?
TamaraH_VZW
Follow us on Twitter @VZWSupport

HT201272 My A&E app will not install. It shows on the purchased screen and says "Open" but will not install... Help

My A&E app will not install. It shows on the purchased screen and says "Open" but will not install... Help

open sys. prefs, cd/dvd select how you want disc to open

I have an iPhone 3G. I want to be able to upgrade to IOS5 but this not possible now. Will this be possible in the near future?

I have an iPhone 3G. I want to be able to upgrade to IOS5 but this not possible now. Will this be possible in the near future?

No. The iPhone 3G is not physically capable of running anything higher than 4.2.1. It was discontinued 3 years ago.

Sometimes when I close Firefox and try to open it in few moments it shows me message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, I haven't o

Sometimes when I close Firefox and try to open it in few moments it shows me message "Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." However, I haven't opened any additional Firefox related programs, and previous Firefox is closed. First I though it is because of my computer, but then I discovered that other people have the same problem as well
== This happened ==
A few times a week
== some 2 month ago ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 3.0.30729)

Hi Andis.
First of all, this is completely normal behavior, although it's a bit irritating, I know. What happens is that when you close Firefox, despite the window disappearing right there and then, Firefox keeps running for a little bit until the whole closing procedure is completed. This can take a fraction of a second on fast computers, or can take a few seconds on slow computers or when Firefox is storing a large session (if you save your tabs). All you have to do is wait a bit until Firefox closes, and then open it again.
To see if it's still running, you can press CTRL+SHIFT+ESC and then, under the Processes tab, you can see if firefox.exe is still there. If it's taking an unusual amount of time to close (which happens very rarely, and only if the browser freezes on exit), you can force the application to terminate from this application (task manager).
Firefox 4.0 will reduce by 97% the time it takes firefox.exe to close, so this problem will be basically erased for Firefox's next version.
Until then, I can recommend you this extension, which helps you restart your browser more easily and without bothering about closing times:
https://addons.mozilla.org/en-US/firefox/addon/3559/
Hopefully this will help.

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

I have iphoto 6 and my pictures are no longer showing. I have tried importing them but it just give me an error msg. (file format not recognized) I have tried rebuilding the iphoto library but that doesn't work either. Any suggestions?

How did you rebuild?
Try these in order - from best option on down...
1. Do you have an up-to-date back up? If so, try copy the library6.iphoto file from the back up to the iPhoto Library allowing it to overwrite the damaged file.
2. Download <a href="http://www.fatcatsoftware.com/iplm/"><b><u>iPhoto Library Manager</b></u></a> and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
3. If neither of these work then you'll need to create and populate a new library.
To create and populate a new *iPhoto 6* library:
Note this will give you a working library with the same Rolls and pictures as before, however, you will lose your albums, keywords, modified versions, books, calendars etc.
Move the iPhoto Library to the desktop
Launch iPhoto. It will ask if you wish to create a new Library. Say Yes.
Go into the iPhoto Library on your desktop and find the Originals folder. From the Originals folder drag the individual Roll Folders to the iPhoto Window and it will recreate them in the new library.
When you're sure all is well you can delete the iPhoto Library on your desktop.
In the future, in addition to your usual back up routine, you might like to make a copy of the library6.iPhoto file whenever you have made changes to the library as protection against database corruption.

Hi i use iphone 4 with iso 6.1.3!! Am not getting an option to register my phone number in imsg!! Am just getting an option to set my email address for sending and receiving the imsgs!! How do i register my phone number??

Hi i use iphone 4 with iso 6.1.3!! Am not getting an option to register my phone number in imsg!! Am just getting an option to set my email address for sending and receiving the imsgs!! How do i register my phone number??

Hello Nikkii,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Troubleshooting telephone-number activation (iPhone only)
After each step, toggle FaceTime and iMessage off and then on in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Ensure that your iPhone is set to the correct time zone. Tap Settings > General > Date & Time.
Note: If Set Automatically is on but the incorrect time zone is displayed, turn Set Automatically off and then choose the correct time zone, date, and time. Then turn Set Automatically on again.
Ensure that FaceTime has not been restricted: Settings > General > Restrictions > FaceTime.
Verify that you can send SMS messages. You need a valid SMS messaging plan to activate FaceTime.
Contact your carrier to verify that there are no restrictions or blocks on text messages. Blocks on text messaging will prevent iMessage and FaceTime registration.
If you are unable to activate iMessage or FaceTime on a device after remote wiping it, wait at least 24 hours and try again.
If "Waiting for Activation" is displayed, leave FaceTime and iMessage enabled for 24 hours. Toggling FaceTime or iMessage off and on will cause the registration process to start over.
Best of luck,
Mario

My itunes are on windows 97. just got windows 7 laptop. when i load new software on my new laptop it shows all my windows 97 music/audiobooks but can not find the files. how do I link them

my itunes are on windows 97. just got windows 7 laptop. when i load new software on my new laptop it shows all my windows 97 music/audiobooks but can not find the files. how do I link them

iDevices are not and have never been backup devices.
Authorizing a computer does not cause media to magically appear.
Media is only where the user puts it.
Copy the ENTIRE iTunes folder from the old computer to the new computer.

My iphone 4s will not play music on dock or car adaptor, but will charge. It seems to have started after last upgrade.

My iphone will not play music on dock or car adaptor, but will charge. It seems to have started after the last upgrade.

Slight water damage on electronic equipment is like being slightly pregnant
It either is or it isn't and your iPhone is water damaged
Since you that turned it on prior to drying it the damage is done now
Take to Apple and pay for a replacement
Allan

My wife's iTunes ID will no longer work. Tried to reset password but did not get email, tried to reset by answering personal questions' but will not accept the correct date of birth. Has it been hacked? How can I fix this?

My wife's iTunes used ID will not work. Tried resetting the password, but email was not received. Tried using personal questions method, but would not accept the correct date of birth, so could not go any further. Has her iTunes ID been hacked? How can I fix this?

Thanks for that advice @randers4.
I linked through and submitted my info as a "topic not covered" in the iCloud section. After entering the serial number of my MBP it turns out I wasn't eligible for technical support (though I don't think this is hardware related support) and the final suggestion was to take my computer into an Apple store. I called my local Apple reseller and asked for assistance. The customer service rep was very nice but unable to help, so suggested I call Apple Support on 1300 321 456. I did so and, again, spoke to two very polite and helpful customer service people (I was transferred to security services). I didn't have to be on hold to speak to either rep for more than a few seconds! After trying a few different things, he worked out what was happening...
So, to cut a long story short, to solve the problem in my OP, all I had to do was log out of iCloud in my System Preferences and log back in using my current Apple ID. [Edited to add that I had to sign out of everything I was currently signed in to with my Apple ID before logging out and in again.]
Problem solved!
Message was edited by: NotBaconBits

I downloaded a ringdown direct from itunes to my iphone 4S. When I go to settings/sounds/ringtone, the new ringtone is not there! I have downloaded it twice, but still not there. Does anyone know how to resolve this?

I downloaded a ringdown direct from itunes to my iphone 4S. When I go to settings/sounds/ringtone, the new ringtone is not there! I have downloaded it twice, but still not there. Does anyone know how to resolve this?

Thanks, your advice prompted me to look at it again on itunes, and discovered that i have actually downloaded the full song instead of the ringtone. False alarm...and thank you!

My MBP will not lot start up. It chimes on but will not load up the OS. Any Ideas on how to reboot, btw i do not have the OS Disc.

My MBP will not lot start up. It chimes on but will not load up the OS. Any Ideas on how to reboot, btw i do not have the OS Disc.

The System DVDs that originally came w/your MBP has the troubleshooting tools. Suggest that you find them.
Do you have any 3rd party utility DVDs? If so, they may work. DW would be your best choice. Does wonders.
You can get replacement System Install & Restore CD/DVDs from Apple's Customer Support - in the US, (800) 767-2775 - for a nominal S&H fee. You'll need to have the model and/or serial number of your Mac available.
If you're not in the US, you may need to go through the regional Apple Store that serves your location to find the contact number. Here's a list of links to all of those - http://store.apple.com/Catalog/US/Images/intlstoreroutingpage.html Another resource: International Support Phone #s.

Purchases on iphone or ipad are shown in itunes on my PC (greyed out) but are not transferred

Purchases on iphone or ipad are shown in itunes on my PC (greyed out) but are not transferred

Exactly. The transfer job starts, collects the information on new purchases ans finishes without any error messages. New files are shown in itunes with the 'sync' icon on the left and are greyed out ... it is the same with puchases (movies and tv shows only!) on my iphone 4 and ipad2.

The Work phone number which I deleted is not reflected in Lync Client.

Hello All,
The Work phone number which I deleted is not reflected in Lync Client. It's been more than 48 hours since I deleted the work phone number in AD. But still the same number listed in the lync contact card. Client policy has been set to 'File download
only' and Lync client Galcontacts.db has the present date so no issues in downloading the address book file.
I did the following but the issue is same.
>> Forced the address book by shell commands in Lync server to get the new full file generated but no luck after.
>> Added 'GalDownloadInitialDelay' reg key but still issue persists.
>> Deleted all suggested contacts, frequent contacts from outlook contacts and also deleted the 'ContactStateCacheU' registry key but no luck.
Please let me know if anyone has this issue fixed.
Much thanks.

Hi,
So the user is EV enabled and has a LineURI. Is that LineURI number the same number that you removed from AD? For example:
1. I removed (555) 555-1212 from my Work Number AD field for John Doe
2. John Doe has a LineURI of tel:+15555551212
If so, that is expected. LineURIs are also taken into consideration when building a user's contact card. If you do not want this number to show up in the GAL, you will need to look at a
private line for that user.
Please “Vote As Helpful” and/or “Mark As Answer” if this post helped you. Thanks!
Adam Curry, UC Consultant, Unify Square Inc. (Blog,
Twitter)
Looking for Lync Users Groups in your area? Check out
Lync Users Group

My iPhone 5, periodically,will not show the call waiting number. It beeps but will not give me the option to swicth over or show me who is calling. The call doesn't appear in my "recents" either.

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