My Iphone 5  phone went black with only apple lit up. Won't restart

My Iphone 5 went black and won't restart.  There is a white apple in the middle that lights up.  But the phone won't restart.

Press and hold the On/Off Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.

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  • After pressing reset alll setings my phone went black with stedy apple on a screen for 14 hours and since now its a same , please can give a addvace what to do , thank you

    ! we apdated I phone 4s settings in to ios8 and phone start working slow then decide to go general , settings and After pressing reset alll setings button on my phone screen went black with stady apple sighn on it , and doing nothing since pass 12 hours, pressed home button with speech of button for 20 sec it went black the when I connect sweech button come back again black screen with stady Apple singht on it , please can you help me , thank you,   just want to say this is a my second phone wich I give to my dad and it was in my  account , we delated my account from his phone before problem started , and he has not got his own account on that phone yet , maybe it is that why We have got that problem after pressing all reset settings ?

    Press Home + Power button and see if your iOS works again if it is also not working just remove the charger it will turn off by itself when the battery will be drained then you may try it again or better way is to just open iTunes and Restore it on iOS 8

  • My iphone 4  screen went black (has only apple logo) and it has some sort of codes on the top of screen. It won't turn off or on. what is going on?

    I tried to turn it off and on but it won;t even do that...the screen is displaying several lines of some type of codes...
    what is going on?

    Try a reboot by holding both the power and home buttons until the apple logo appears, ignore the red slider if that appears.
    If that does not work, take it to an Apple store genius bar for evaluation.

  • 4s screen went black with the apple logo when i opened a text?

    went to open a text last night and then the screen went black with the Apple logo, but within seconds the main screen came back and the phone worked normally. Do i have a problem? It's only 4 months old so i hope its not on its way out already.
    Any help would be appricated.

    Reset your phone by holding down the home and off button until the apple symbol comes up, you wont lose anything. If it continues to do it after that, then do a restore of your phone in itunes.

  • I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all contents and setting, iphone blocked out on me with only apple logo showing. Tried DFU mode several times but itunes still won't response(backed up before unlocking)

    I was unlocking my 3g iphone with at&t's approval, on the process I reset:erase all settings and content. now my iphone blocked out(not responding) with only the apple logo. I tried DFU mode several times but itunes still not recognizing the iphone. I previously backed up before. Help...what do I d now? thanks

    Hi there tifachristie,
    You may find the troubleshooting steps in the article below helpful.
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/ts1538
    -Griff W. 

  • My iphone 4 screen went black with a loading circle thing on the bottom

    my phones been acking wierd the last 2 days. first more then half of my contacts have went missing. i tryed to add them again and my phone deleted them. then today my screen went black but theres one of those loading circles on the bottom of the screen. i dont really know what i have to do. please help:(

    Do o hard reboot by shutting it down by holding the home and power buttons at the same time until the "power off" appears. Shut it down, wait a few minutes and the turn it back on.

  • I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages?

    I dropped my Iphone 5 which resulted in it shattering and the screen was still on but it was black with only a white line through it so I couldnt access the phone however I switched over to my Droid and now I cannot send or receive messages and I cant turn off imessage because I cant see anything on the screen.  Help?

    Then the bottom of the support document states that if you do not have access to the device (which unfortunately because of the screen issue you do not) to contact Apple Care. That is what you need to do.

  • I have problem with my iphone,i activate him with my apple id but i give him a resset and now don't whanna recognize my apple id,this phone wha activated with my apple id,i am the first and only one propert

    i have problem with my iphone,i activate him with my apple id but i give him a resset and now don't whanna recognize my apple id,this phone wha activated with my apple id,i am the first and only one propert

    my imei is 356955067431598 iphone 6 space grey 16gb

  • My iPhone will only operate when connected to the PC, 2 minutes max after I disconnect it, the screen reverts to black with the apple logo and then completely black.  Restoring makes no difference; any ideas anyone? en

    my iPhone fell on the floor yesterday;  now it will ony operate when connected to the PC - then it works fine.  If I disconnect it from the PC, the screen reverts to black with the apple logo, eventually completely black;  iPhone is unresponsive until reconnected to PC.  Any ideas anyone?

    You broke it.
    It's time to find yourself a competent 3rd party repair shop or just buy a new phone. I believe you can get an out of warranty replacement from Apple for $149 (not absolutely positive they still offer them for the 3G), but given the age of the phone and the cost, a new one might make more sense.

  • My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    My iPhone 4s screen went black. I can hear the phone receiving messages though. I tried to restore through itunes. I failed because "find my iPhone" app is on, I cannot switch it on since the screen is black and I can't see

    Instead of trying to restore through iTunes, use the Find My iPhone to your advantage.
    Either go to www.icloud.com and perform a remote wipe of the device via FMiP, or download the FMiP app to another iOS device and do it from there.
    A remote wipe will also restore the device back to factory settings.

  • HT1430 hi my Iphone S5 screen went black I cannot anymore access my phone... Tried to turn off... screen is still black

    Hi my Iphone S5 screen went black and I can not acess my phone any more.

    Try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot.

  • My iphone 4s screen went black, then siri stopped working, now the phone wont charge

    My iphone 4s screen went black, but Siri was still working and then a little bit later Siri stopped working. I then let the battery go dead and have plugged it into my laptop and it is not responding. I tried holding the lock button and home button for 10-15 seconds but that did nothing. Any ideas on what the problem could be?

    Hi
    how old is the device as the battery may need replacing or if no help visit your local apple store or contact support
    good luck

  • I was going to open an email, my screen went black with a spiked circle appears, phone not responding to anything,  have tried holding the wake off button, no respone.  pulled into charger and beeps every 5 seconds or so

    went to open an emal. screen went black with a circle in the enter, not moving.  no respone to wake/sleep button.  on charger, chirps about every 5 seconds or so

    A hard drive if it has failed will sometimes allow you to boot into windows but may not work completely (Eg: In a scenario, where system partition ;where windows is installed works fine but logical partition of hard drive has gone bad).
    On certain conditions, if the hard drive is on verge of failure may/may not respond completely. I would suggest you to run a diagnostics using Seagate Seatools which works on any hard drive irrespective of manufacturer to actually confirm if your hard drive has failed.
    Also, any hard drive can fail in spite of it been 1yr old or 1day old as its all manufactured in bulk and most of it comes from China
    //Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
    I am an HP employee!!

  • My daughter's IPhone 5c suddenly went black.

    My daughter's IPhone 5c suddenly went black and won't power back up.  She took it to the Verizon store, and they could find no physical damage to explain it.  I tried a holding the on button and home button at the same time, but nothing happened.  Any suggestions?

    Hi acoan,
    Thank you for using Apple Support Communities.
    In order to resolve this issue where your daughter's iPhone 5c will not power on, I'd like you to please follow the troubleshooting steps below.
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    iPhone: Hardware troubleshooting
    Cheers,
    Alex H.

  • My iphone 4 screen went black and will not come back on, the screen lights up but is still black and will not show anything on the screen, it still vibrates though. help

    my iphone 4 screen went black and will not show anything on it, the phone still vibrates and lights up but the screen is black, HELP.

    I have a similar problem.  I restored my iPhone 5 to the latest available OS.  After completing the process the phone never restarted.  The phone was fully charged when I restored it but now refuses to charge past the red battery icon.  I have been able to get the phone in UFD mode several times and have been able to load the new OS on the phone.  The Apple logo does come on and the software fully loads.  iTunes tells me the phone will restart but never does.  I left it to charge all night but it never appeared to load the battery.  This morning I went to the Grand Central Terminal apple store for help.  A woman at the store plugged the phone in but it never charged.  She absolutely refused to believe that I got my phone in UFD mode and loaded any software on.  I don't think it is a battery issue.  The only solution I was given was to buy a new phone.  Repairing it was out of the question.  At this point the phone is completely useless.  Thanks in advance for the help.

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