My iphone 5 rattles when i tap it on the upper right corner and lower left corner. also when it vibrates or when i shake it

what should i do?

I went to the store last night and they switched it for me... i tried one phone but it had the same rattle so they gave me another one. now i am home with the 2nd-replacement and there is still a slight rattle, but nothing as obvious as my original phone i recevied in the mail. I am very upset because other people i know who also got the 5 do not have this issue at all.
i also asked to make sure that i received a NEW phone to replace my 5 day old iphone 5 and he told me they are all new replacements since its a brand new model, so they dont have refurbished ones yet. however it was in a small white box at the apple store. does anyone agree with this? i believed his answer.....but does anyone think i shouldn't?

Similar Messages

When i was at my soccer game i realized that someone opened a bottle of gatorade and poured it all over my iPod touch 5th gen. it had a whole in the upper right side and thats were the gatorade went in. it won't turn on but heats up if i try to charge it

when i was at my soccer game i realized that someone opened a bottle of gatorade and poured it all over my iPod touch 5th gen. it had a whole in the upper right side and thats were the gatorade went in. it won't turn on, but heats up if i try to charge it. i put it in a bag of ice for about a 3weeks.Still wont turn on.WHAT CAN I DO? PLEASE HELP

Unless you have the AppleCare+ extended warranty,
Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $19 for the other 5Gs. They do not fix yours.
Apple - iPod Repair price
With AppleCae+, the exchange cost is $29.
Taking the iPod apart means that Apple will not longer exchange i.

IPhone 5S lost voicemail and when I tap vm icon the phone diales voicemail and gets busy signal. No other options show.

iPhone 5S lost voice mail and when I tap vm icon the phone dials voice mail and gets busy signal. No other options show.
started yesterday. No voice mail at all. When I tap the voice mail icon the phone immediately dials some number and that number rings busy. I can't select anything else. Using Virgin mobile/ I am stumped.
I have already tried a soft boot... power and home button....
Help!

Other than changing the SIM card, you don't mention any troubleshooting you did with your phone.
If you haven't already, try the following steps as needed:
Settings > General > Reset > Reset Network Setting.
Reset phone - press both home and sleep/wake buttons until the Apple logo appears.
Restore phone in iTunes using a backup
Restore in iTunes as a new iPhone
IF the last step doesn't fix it, there is a hardware problem and you should make an appt. with an Apple Store Genius Bar. The fact that you haven't dropped the phone by no means rules out hardware issues.

When I begin typing in the upper right search box, after a few letters are typed, a menu drops down with choices. When I click on a choice it doesn't appear in the search box and I have to type everything myself.

When I use the search box on the upper right and begin to type a word/words when the menu of possible choices appears and I click on the one I want, nothing happens. It doesn't automatically put it into the box like it used to and I have to type everything out.

Didn't work for me. Got the drop-down but still won't transfer to Google box.

When i tap "update" on an app, or try and download a new app i get the loading wheel for around a second then it goes back to showing "update" and does nothing. Any solutions for this?

When i tap "update" on an app, or try and download a new app i get the loading wheel for around a second then it goes back to showing "update" and does nothing. Any solutions for this? This is relevant to an iPhone 5S running iOS 8

If you're really running iOS 8, you should be posting in the Developer's Forum, as you well know since you signed an NDA when you signed up for the Developer's program.

I backed up my iPhone to my computer before I did the ios 8 update and now when i go t restore it it tells me there isnt enough space on the iphone. I lost half of my pictures in my camera roll. Is there anyway i can get these back?

I backed up my iPhone to my computer before I did the ios 8 update and now when i go t restore it it tells me there isnt enough space on the iphone. I lost half of my pictures in my camera roll. Is there anyway i can get these back?

You did import these important photos over to an alternative storage medium, just like you would with any digital camera, right?

I have an iPad air and have downloaded the microsoft app excel. I have an email with an excel attachment. When I "tap to download" the attachment, it auto converts to a PDF file. I want it to open in excel. Please help.

I have an iPad air and have downloaded the microsoft app excel. I have an email with an excel attacment. When I "tap to download" the attachment, it automatically converts to a PDF file and opens as a "view only" document. I want it to open with the excel app so I can see and update the spreadsheet. Please help. Thanks!

If Excel works as do other apps, you should be able to tap and hold on the attachment and then select "Open in Excel" in the window that will open. Note that you need to be subscribed to and signed into Office 365 to be able to edit documents in Microsoft's apps.
Regards.

How can I fix my iphone's sound I plugged it in to my radio and the sound came out fine but when I took it out the volume bar dissapered and ever seince all it says volume not available, but it work with headphones in. What can I do to fix it?

How can I fix my iphone's sound I plugged it in to my radio and the sound came out fine but when I took it out the volume bar dissapered and ever seince all it says volume not available, but it work with headphones in. What can I do to fix it?

Try reset all settings.
Settings > General > Reset > Reset all settings. It won't delete any data.

I have an iPhone 5. always before when i called someone..or they called me the picture of them would take up the whole screen. I LOVED it! I could see it. Since the last update it is just a little "bubble" in the upper right hand corner. Can i change

Hi I have an IPhone 5. Always before when I called someone...or they called and I had a pic set up for them in my contact list..... it would pop up the full size of the screen. I LOVED it! I could actually see it. Now...since the last update...or maybe the one b4 that.... The pic is just a little bubble that floats to the upper right hand corner. Does anyone know if there is a way I can get that full size pic back?

I'm sorry, there is no way to change that. It is a change with the newer iOS 7. You can provide feedback to Apple, like a large group of others have that are disappointed in this at www.apple.com/feedback and click on the appropriate link.

IPhone 4, stopped 6.0 upgrade in the middle of install, and now I just get the blinking apple. Can't even get it to restore or recognize my phone when I plug into the computer/itunes....

iPhone 4, stopped 6.0 upgrade in the middle of install, and now I just get the blinking apple. Can't even get it to restore or recognize my phone when I plug into the computer/itunes....

Did you try to connect in recovery mode? iPhone and iPod touch: Unable to restore

My phone i disabled.when i connected it to the pc to restore and update it..my iphone after 5 mins goes restart? plz help me what should i do

my phone i disabled.when i connected it to the pc to restore and update it..my iphone after 5 mins goes restart? plz help me what should i do

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Malvinfromny wrote:
... i tried to restore it but when i do the phone does half of the steps and then it turns into a blue screen and it doesnt work again what can i do?
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

When i pug my iphone into my computer to charge it the apple shows up and just keep blinking. Does anyone know how to fix it?

When i pug my iphone into my computer to charge it the apple shows up and just keep blinking. Does anyone know how to fix it?

Hello Lorraine,
Thank you for contacting Apple Support Communities. You might try the steps in the following article regarding iPhone battery charging:
iPhone and iPod touch: Charging the battery
http://support.apple.com/kb/HT1476
Specifically:
Resolving issues
If your battery doesn't charge, or if your device shows a low-battery image, black screen, or "accessory not supported" alert, follow these steps.
Inspect the connector at the bottom of the phone:
Make sure that there are no bent pins in the connector.
Make sure that the connector is free from debris.
If there are bent pins or debris, please contact Apple Support.
Otherwise, continue troubleshooting.
Make sure that the outlet you're using works.
Make sure that the Apple USB cable and Apple USB power adapter work.
Plug the device in to power and let it charge for up to 30 minutes. If you don't have an Apple USB power adapter, try connecting to a computer's high-power USB 2.0 port (not a keyboard). The computer must be on.
If the device still exhibits an issue, try turning your device off and then on again while connected to power.
If the issue is persists, please contact Apple Support.
Regards,
Jeff D.

My iPhone shows a padlock in the upper right corner and photos won't switch to a sideways view.

Recently my iPhone has displayed a padlock with an arrow surrounding it in the upper right corner and it seems that I can't view photos or text messages sideways. When you turn the phone sideways it does not change to view it in that setting. Any thoughts or ideas would be much appreciated.
John

Lock the screen in portrait orientation: Double-click the Home button , flick the bottom of the
screen from left to right, then tap
The portrait orientation lock icon
appears in the status bar when the screen orientation is locked.
iphone user guide, page 21: http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

My iphone 4 won't turn on unless it is plugged into the wall. Also, my iphone won't let me turn on the wi-fi. And another problem is that it sometimes says "searching..." but it still works. And I already reseted the network setting and all settings.

Please help

Hello there, JP3199.
You've mentioned a few issues in your post so I will try to offer up some recommendations for troubleshooting each. In regards to the issue of not powering on unless plugged in the following Knowledge Base article offers some practical steps to try:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
My issue is still not resolved. What do I do next?
Contact Apple Support.
In regard to being unable to turn on Wi-Fi, if you mean that the button is grayed out, then this article should prove useful:
iOS: Wi-Fi settings grayed out or dim
http://support.apple.com/kb/ts1559
Follow these steps to resolve the issue:
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
If you still can't turn Wi-Fi on, please contact Apple for support and service options. If you can turn Wi-Fi on but are experiencing other issues with Wi-Fi, see how to resolve those Wi-Fi issues.
Lastly, this article should help with troubleshooting cellular network connection on your iOS device:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly.

My iPad won't let me sign into my Apple ID when I try and download an app it asks for my id and password and when i type it in the iPad displays a message saying cannot connect to iTunes Store. However when i do this on my phone it works perfectly. Even when i sign in and out.
Has anyone else had this problem? If so how can I fix this?

Remember, any purchased item from the itunes store is forever associated with the Apple ID used to buy it. So when you get prompted for an ID/password and it doesn't accept it, then you are using the wrong ID.
Go to Settings>iTunes and App Stores, be sure it's logged into the ID you have set on the iphone (since that one seems to be connecting with the right ID). If you've done this, then you might wait a bit to see if the "cannot connect to .. store" message has to do with internet connections.

My iphone 5 rattles when i tap it on the upper right corner and lower left corner. also when it vibrates or when i shake it

Similar Messages

Maybe you are looking for